Reviews

10/10

First of all, I am sorry for writing the review little late. I had the service completed by June 30th of this year. From the first day of Michael coming over to our house giving us a quote to the end day of the completion, everything was handled smoothly and professionally. Michael was very punctual, polite, professional and a good listener. He offered us different styles and made a suggestion based on the look of our window and exterior color of our house. As for the installation day, a gentleman named Omar was our technician. He arrived to our house earlier than scheduled time, and we were so happy about it. He informed us about the doors and told us what he was going to do. AS a summary, he finished installing 2 garage doors by himself in about 6 hours. Not only he did an amazing job, but he also was very clean and cleaned up after the project was done. Overall, we are very pleased with the service provided by Dodds, and would definitely recommend them to our friends and relatives. Also special thanks to Angela for her time and service by emailing us back and forth.

Approximate cost of services:
$2,600.00
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Company Response

Thank you very much Mehmet for this great review it was worth waiting for :). At Dodds your satisfaction is guaranteed. Our job is never done until you are satisfied. We are always there for you.

10/10

We had a old swing set and a trampoline from previous owner in the backyard as well as other metal & wood items left in the backyard. Other miscellaneous items were left in the garage as well. I tried to break down the swing set myself but I could only do so much, and I gave up. The team phoned me before they showed up. They were on time as scheduled.I showed them the items that needed to be removed, and they presented me the chart as to how much it would roughly cost. Overall experience was great, and I would definitely recommend them to anyone who needs their junk to be taken care of professionally with an outstanding service. . My backyard looks amazing now, and flowers are ready to be planted. Thanks again guys

Approximate cost of services:
$350.00
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10/10

Luke & Jeff arrived on time as scheduled. They were very professional and knowledgeable. They explained everything to me before they started the cleaning. They did not even make any mess in the house, and the job was finished less than 2 hrs as promised. Luke even took his time to give me some insight as to how to change and take care of the humidifier & its filter since I had no idea how. I will definitely recommend Superior Air Duct Cleaning to our friends and relatives. We would like to thank the team at the office who helped us with the booking as well. Keep up the awesome work.

Approximate cost of services:
$0.00
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Company Response

Hi Memo,

Thanks for your detailed kind review. Luke has over 15 years in the business and Jeff around 5. They are both lead technicians so you got a great duo that day. Even though teaching our customers how to properly maintain and use their accessories is not in our scope, it is something that we have adopted over the years to be very important. Its all too common to find situations where people have great HVAC equipment installed in their homes will little to no idea on how to use them. Far too often we see this and find it important to teach our customers the importance of running some of these accessories as well as the importance of maintaining them. This ensure they get the best indoor climate possible and also allows them to be confident in their roles as responsible home owners.

Once again, Thank you for your review!!!

10/10

Our moving date was September,21 on a very rainy Saturday. The crew ( Devour & Steven) showed up on time and they were ready to get going. They briefly explained what was going to happen and made us feel very comfortable. Not only were they professional , but also were extremely friendly and polite. As the rain was pouring heavily, it didn't seem to be stopping them. They did not even take a single break. They had all the necessary equipment ready as requested for the items. They were super careful with our fragile belongings. Overall, my wife and I had an amazing experience and were extremely happy with the level of service and punctuality was presented by the company and the crew. We will definitely recommend Viktoria P. Moving to our families and friends. Once again, we would like to thank Steven & Devour for their outstanding customer service and professionalism as well as Hazel for taking care of our booking, and making it so smooth for our moving day.

Approximate cost of services:
$700.00
What could this company do to improve their services?
They are already amazing.
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Company Response

Thank you so much for the fantastic feedback! Our guys will be delighted to hear that you were so pleased with the experience and they know a little rain never hurt anyone! Your future recommendations are also greatly appreciated and we wish you and your wife all the best in your new home!

10/10

This is the very first time we have used 416 so clean's service. We found them on homestars website and based on the reviews we were so sure that this was the company for us to go with. Our technician Matthew was so punctual, professional, polite, and knowledgeable. He explained everything about the process before he started, and finished his work on time. We are very happy with the results of our cleaned carpet, and we will definitely recommend 416 so clean to all of our friends and family. Special thanks to Ruby for her outstanding customer service.

Approximate cost of services:
$395.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much Ms. Yavuz! We are very happy to hear that you were satisfied with all our efforts. It was a pleasure working with you and we look forward to next time. Ruby & The 416-SO-CLEAN Team