Reviews

10/10

We've used Insta-Insulation for 2 jobs in the past year. When we suffered damage to our 2 basement levels after the storm of July 2013, we decided to insulate the exterior walls to raise the temperature in the house. The quote from Insta-Insulation was reasonable and they gave us a couple of options and what to expect during the process. We chose spray-foam insulation that was water & mold resistant. The work was done as scheduled and discussed. Since we were pleased with them, we chose them again to increase the amount of insulation in our 2 attics. Again, the quote was reasonable however when it came time to do the job, they realized that our soffits were blocked so we had to wait and have them cleared out before the insulation could be blown in. We found this company to be professional and they did exactly what they said they would do. We would recommend them.

Approximate cost of services:
$4,500.00
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Company Response

Hello Lisa! There is nothing more rewarding than having the opportunity to serve a repeat customer! Of course, we often wish we met customers under different circumstances as it is never fun having to face challenges such as the after effects of a storm. The bright side of these situations is the opportunity to solve the problem permanently and that's where we really want to shine for you! It's so important to take the time to consider your options and get the work done right the first time to avoid ongoing problems and you made such a great choice, Lisa, with deciding to move forward with your spray foam work to ensure that your basement would remain dry and mold-free going forward! Thank you so much for inviting us to work with you to determine and implement the best solution for this challenge! On behalf of the team here, I'd also like to thank you for inviting us back to insulate your attics. I know it can be disappointing to have work scheduled and then experience a delay, but again we see these temporary 'obstacles' as an opportunity to shine because completing an attic job with blocked soffits is not going to deliver the results that a customer pays their hard earned dollars for! We are certainly not perfect but our small, but loyal, team here absolutely wants to get the job done right for you! We thank you for your continued business and your kind comments. We are very grateful for customers like you, Lisa! Have a wonderful long weekend! Sincerely, Crystal - Customer Care

10/10

We wanted a backflow valve installed after we had sewer backup during the July 2013 flood. Plumbers Direct was recommended to us by another contractor. Peter came out the same day to look at our basement and provide a quote. When we told him that we were ready to proceed, he wasted no time in pulling the required permits for the job. They did a great job and Peter walked us through the process to apply for the grant from the city. Overall, an easy process and done well. We would use them again.

Approximate cost of services:
$4,000.00
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Company Response

Hello Lisa, Thank you for sending your feedback and choosing Plumbers Direct. We are so happy to hear you appreciated our service. We will do our very best to continue to meet your plumbing needs. Best regards, Peter

10/10

I had used Walltek about 8 years ago to install a gas fireplace so when we wanted to get a 2nd one, we called them. Rob came to the house, looked at the scope of the job, made suggestions and provided us with a quote that we felt was fair based on the amount of work required. When we were ready to proceed, they came out promptly and did the installation as they had indicated. The work was done perfectly and we are thrilled with this fireplace. Around the same time, we had an issue with our furnace and called them. Not only did they quote us much lower than Direct Energy but they were able to come out the next day to fix it. Great job!

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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9/10

We called Croatian Electric since it's a recognizable name in the area. Dave came out right away, listened to what we wanted, made suggestions and gave us a quote. The work was done in the time frame that was projected and was done right. Dave & his crew were professional and cleaned up after themselves. I'm a firm believer in you get what you pay for so for something like electrical or plumbing, I honestly don't mind paying a bit more to have it done right, especially in an older home. We have already recommended them to another family member and she was also happy with their work.

Approximate cost of services:
$15,000.00
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10/10

HIP were 1 of 4 companies that we called for quotes after 2 levels of our 1950's house were flooded in the July storm. Dan came out to do the quote and we felt very comfortable with him. We told him exactly what we wanted done and he made some suggestions that we went with. At no point did he try and talk us out of anything (other companies tried) and was respectful of our choices. Once the job started in October 2013, they stuck to the schedule. Elia was fantastic, answering our calls/texts promptly and addressing any concerns that we had (very few). He was very attentive and came by the house frequently to check on the progress. All of the contractors used by HIP for this project were professional and did a great job. We've had previous renos done by another well-known company and dealing with the HIP is a walk in the park compared to others. Not only would we recommend them, we've already signed up for another project in February and so has my Mom. Thanks so much!

Approximate cost of services:
$45,000.00
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Company Response

Thank you!