Plumbers Direct

Drain Services
Toronto ON M6S 5A4
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winnerBest of 2019winner

Reviews for Plumbers Direct

Average customer rating:
9.6 10 (118 reviews)

Sort by

Diane
Diane
1 review Mississauga, ON
10/10

Currently looked at the sump pump check valve. In the past fixed foundation wall crack inside and out, installed sump pump and back up valve.

As in the past Plumbers Direct provide exceptional service. We have availed ourselves of their service in the past for both home and work locations. Peter and his crew are very professional, informative and fast. The job is always done efficiently and clean up is excellent. I have already recommended them to family and friends, no one has been disappointed. I will continue to do so. You can’t go wrong using Plumbers Direct.

Was this review helpful?
Company Response

Thanks for taking the tim to leave us a review Diane. We appreciate your business over the years. We look forward to meeting all of your plumbing, heating and waterproofing needs in the future. Thanks

Richard T.
Richard T.
0 reviews Toronto, ON
10/10

Toilet repair

We used Plumbers Direct twice this year. Both times they promptly responded to our call and quickly sent a technician. The plumpers were professional, courteous and took the time to explain the problem and the solution and provided a reasonable quote up front. They were quick and careful in their work. Plumpers Direct quickly resolved with a follow up call a small issue we had without charge. I highly recommend them to anyone seeking a reliable plumber at reasonable rates. Richard Taylor Bloor West Village Toronto

Was this review helpful?
Company Response

Thanks Richard for your review. We here at Plumbers Direct appreciate it.

Davisville V.
Davisville V.
3 reviews Toronto, ON
10/10

Bathroom, piping (internal and external), shut-off valves

We have had Plumbers Direct do a number of jobs for us over the last year. We have been extremely happy with their service. Peter is always available by telephone and has been very prompt with booking timely appointments. As well, the technicians show up on time, are respectful, and get the work done efficiently. They have replaced pipes inside and outside the house, repaired toilet flappers, and changed shut-off valves. We will definitely continue to use Plumbers Direct in future.

Was this review helpful?
Company Response

Thank you for the review that you have posted. We are glad that your confidence is in Plumbers Direct to meet your plumbing , heating and drain needs. We appreciate your business.

Alex P.
Alex P.
5 reviews Toronto, ON
10/10

Drain clogged

At of out income properties, there was a clog in the drain where the washing machine was hooked up to, and it was causing a water leak when the washing machine was being used. I notified plumbers direct on Saturday afternoon, and they quickly got someone over there the next morning on Sunday to resolve the issue. Always happy with the speed and efficiency of Plumbers Direct, which is why I use them exclusively. Thank you!!

Was this review helpful?
Company Response

Thanks for entrusting all of your plumbing , heating and drain needs to us. We appreciate your business. Thanks for the review.

Brose
Brose
0 reviews Toronto, ON
10/10

Kitchen faucet replacement

Not only was the work completed quickly and professionally, but they were able to schedule me in for the same day. I am very pleased with their turnaround time.

Was this review helpful?
Company Response

Thanks for using the services of Plumbers Direct.
Thanks also for the kind review. We appreciate it.

monique
monique
4 reviews Toronto, ON
10/10

Bathroom sinks installations, toilet and showerheads installations, washers, dishwashers,- just Excellent experience, Every Single Time. I book them with 100% confidence that the work will be done beyond our expectations.

Installations and repairs- bathroom sinks, shower heads, toilets, dishwasher and washer repairs. Timely, organized, clean, meticulous. I use this company for all clients and my own houses!

Was this review helpful?
Company Response

Thanks for continuing to use the services of Plumbers Direct over the years Monique. We value your business and your referrals.

info
info
0 reviews Mississauga, ON
10/10

Plumbing for washrooms

There was a slow drip leak in the washroom which was fixed right away very professional team.

Was this review helpful?
Company Response

Thanks for using Plumbers Direct once again. We sincerely appreciate your continued business.

michael k.
michael k.
4 reviews Toronto, ON
10/10

Bathroom faucet installation

Our need was to have a new faucet set installed on an older Caesar stone sink surface in a bathroom. Once the work got started, it was discovered that the holes for the tap sleeves were a wee bit too small, and they needed to be reamed out. Once that was done by a stone cutter, the installers returned to complete the installation of the faucet set. A small leak was subsequently discovered, which was then very quickly remedied. The connection is now working perfectly. It was three trips for the guys at Plumber's Direct, but they were very polite, left the job site clean, and were happy to return, even though I'm sure they wished they could have done it all in one trip! No extra charges were incurred. I am pleased to recommend them, and I will be happy to call them again for our plumbing needs.

Was this review helpful?
Company Response

Thanks for using the services of Plumbers Direct. We appreciate your business Michael.

dr.s.egier
dr.s.egier
0 reviews Toronto, ON
10/10

Washroom taps

Needed new faucets. Very quick response to assess work that needed to be done. Completed quite fast within few days. Extremely happy with work completed and the cleanup.

Was this review helpful?
Company Response

We thank you for taking the time to write a review on your experience with Plumbers Direct. Thanks for your continued trust in us to meet all your plumbing and drain needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbers Direct

In business since 2000, we have established ourselves as leading and reliable providers of plumbing services to residential and commercial clients. We offer experienced, expert service - no plumbing job is beyond our range. We can take care of any plumbing issues you may have from routine upkeep to major emergency repairs.

When you need a plumber for emergency repairs, you may not be able to wait until morning, that's why we provide a 24/7 on-call service to help you keep your home or office comfortable. We can help by repairing and replacing leaking faucets, running toilets, water heaters, shower heads, broken water pipes, kitchen and bathroom sinks.
In addition, we offer complete plumbing and drain services, bathroom and kitchen remodeling, drain line inspections and pipe locating, and installation and repair of electric water heaters.

Whether you are a homeowner or business-owner in Toronto or the surrounding area, you can count on our professionals to provide personal attention to quality and unmatched service.

• 24 hour service
• No additional charge weekends or evenings
• Servicing the entire Greater Toronto Area
• 3 year parts and labour warranty
• Referral Program

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
PRODUCTS
Bradford White Hot Water Tanks
SERVICES
Sinks & Drains, Faucets, Hot Water Heaters, Pipe Refits & Upgrades, Waterproofing, Home Renovations, Drain Services, Drainage Contractor
BRANDS
Bradford White, Rheem, Grohe, American Standard, Moen,
SPECIALITIES
Tank-less Hot Water tanks, Radiant floor heating, Environmentally friendly & Energy Saving products
WEBSITE
http://www.plumbersdirect.ca/
YEAR ESTABLISHED
2000
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash, American Express,
LICENSES
City of Toronto P20579, Master Plumber
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 year warranty on supplied and installed products
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.