Plumbers Direct

Plumbing
Toronto ON M6S 1N4
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Plumbing
Plumbers Direct
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95%

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Reviews for Plumbers Direct

Average customer rating:
9.6 10 (174 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Excellent Service

We needed an additional sump pump with battery backup. PlumbersDirect provided excellent service, from the booking and fee quote by Joyce, to the installation by Tenzin, assisted by Jenaid. We've used Tenzin for years. He is highly knowledgeable and excellent workmanship.

Approximate cost of services:
$2,400.00
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Company Response

Thank you for your review and for sharing your experience. We are thankful to have a fantastic team to provide you with advise and service when you need it! It's truly our pleasure to serve you and we appreciate your business. We look forward to providing service to you for many years to come!

Private User
Private User
Private User reviews Etobicoke, ON
10/10

Changing the Faucets and Toilet Repair

PLUMBERS DIRECT is a one stop shop when it comes to your plumbing needs and requirements. They were early and on site to complete the job and no extra time needed. The faucets were changed and the toilet was repaired with 100% satisfactory. We highly recommend PLUMBERS DIRECT For your PLUMBERS needs. Not to mention, Joyce from head office was exceptional to coordinate payment and services.

Approximate cost of services:
$600.00
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Company Response

Thank you for taking the time to share your experience and for choosing PLUMBERS DIRECT! We look forward to continue serving you for many years to come and appreciate your support!

Alfa1755
Alfa1755
1 review North York, ON
10/10

Plumbers Direct costumer

Plumbing Direct, Is a company you can relay on. Joyce is very helpful and provides good suggestion in case of emergency. Thank you very much for your service. If anything goes down with plumbing, i call Joyce. Thx

You truly Vizel

Approximate cost of services:
$800.00
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Company Response

Thank you for taking the time for your review and for sharing your experience. We have a fantastic team to provide you service when you need it! It's truly our pleasure to serve you and we appreciate your business. We look forward to providing service to you for many years to come!

Don
Don
1 review Etobicoke, ON
10/10

Sunday morning basement drain flooding

We had a major basement drain flooding and Joyce and Andrew handled the emergency repair quickly and professionally. Great customer service by both of them in a situation where we were desperate and couldn't run water or flush toilets at all in the house.

Approximate cost of services:
$500.00
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Company Response

Thank you so much Don for your review and taking the time to share your experience! We are grateful for the trust you have placed in Plumbers Direct and our team over the years. We look forward to serving you for many years to come. Thank you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Great experience from start to finish.

I knew (hoped) I would have a positive experience with Plumbers Direct from my first messages exchanged with Joyce. She was informative and helpful, giving me information about replacing my broken equipment at no cost due to Moen's fantastic lifetime warranty. I had no idea and would have unknowingly paid for the part had I used a different plumbing co. The quote I was given was very competitive so I was glad to be able to hire Plumbers Direct.
Day of job went smoothly. Tenzin had to made an adjustment because the new part wasn't exactly the same as the old one but he dealt with it with a bit of extra work and a fair charge for the difference. The work (he also re-caulked the tub) was well done. I've not had to book a plumber up until now and I'm glad to know right away which company to call should I need one again. Thanks guys.

Approximate cost of services:
$400.00
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Company Response

Thank you so much for your review and taking the time to share your experience! We are grateful for the trust you have placed in Plumbers Direct and our team. We look forward to serving you for many years to come. Thank you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbers Direct did a great job.

Flawless communication and a fair price. Plumber and helper 900 for half day is ok. Even came up with a solution to save me 600 more in cost. I will be a repeat customer.

Approximate cost of services:
$900.00
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Company Response

Thank you for taking the time to share your experience and for choosing PLUMBERS DIRECT! We look forward to continue to serving you for many years to come and appreciate your continued support!

Private User
Private User
Private User reviews Toronto, ON
10/10

Most trusted plumbers

I trust Plumbers Direct and their technician Tenzen completely and have recommended them for several properties I manage as well as my own. Their prices are reasonable, fast response times and impeccable service. Highly recommend time and time again.

Approximate cost of services:
$500.00
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Company Response

Thank you so much for your feedback and recommendation! We really appreciate you taking the time out to share your experience and look forward to serving you for many years to come. Thank you for your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Drain Smells

Tenzin came to my house and immediately gave me a card. He was so thorough and checked all over my house . I would recommend this company.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for taking the time to write a review and share your experience! We appreciate your continued support and recommendation. We are grateful for the trust you have placed in Plumbers Direct, and our goal is to always provide the best services to valued customers like you!

Neil
Neil
1 review Toronto, ON
10/10

Toilet replacement - same day request

Excellent customer service (big shoutout to Joyce). Plumber Tenzin was very professional and efficient. Contacted PD same day, discussed options etc.. Plumber Tenzin arrived with new toilet... toilet, installation and taxes included in the approx cost noted. Highly recommended and will certainly use their services in the future.

Approximate cost of services:
$1,200.00
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Company Response

Neil ~ Thank you so much for your review for taking time to share your experience! We are thankful to have a fantastic team and it is truly our pleasure to provide service for you. We appreciate your continued support and recommendation to others and look forward to providing service to you for many years to come. Thank you for your business!

PLUMBERS DIRECT
"When ~~it happens we can help!"

Amy in Toronto
Amy in Toronto
0 reviews Toronto, ON
10/10

Excellent!

If I could give twenty stars I would. I called with a toilet emergency and Joyce answered the phone! That in itself deserves five stars. Joyce listened to my problem and was kind enough to push my emergency to the top of the work list. Shortly, Tenzin arrived and got to work instantly. In only half hour we had a perfect flushing toilet. If it were up to Tenzin he would have cleaned my whole bathroom he was very thorough. This plumbing operation runs smoothly, professionally and at a very reasonable price.

Approximate cost of services:
$395.00
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Company Response

Thank you Amy for your review and for sharing your experience. We are thankful to have a fantastic team to provide you with advise and service when you need it and when emergencies happen! It's truly our pleasure to serve you and we appreciate your business. We look forward to providing service to you for many years to come!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbers Direct

In business since 2000, we have established ourselves as leading and reliable providers of plumbing services to residential and commercial clients. We offer experienced, expert service - no plumbing job is beyond our range. We can take care of any plumbing issues you may have from routine upkeep to major emergency repairs.

When you need a plumber for emergency repairs, you may not be able to wait until morning, that's why we provide a 24/7 on-call service to help you keep your home or office comfortable. We can help by repairing and replacing leaking faucets, running toilets, water heaters, shower heads, broken water pipes, kitchen and bathroom sinks.
In addition, we offer complete plumbing and drain services, bathroom and kitchen remodeling, drain line inspections and pipe locating, and installation and repair of electric water heaters.

Whether you are a homeowner or business-owner in Toronto or the surrounding area, you can count on our professionals to provide personal attention to quality and unmatched service.

• 24 Hour Emergency Service
• Same Day Service
• Servicing the Greater Toronto Area
• Customer Satisfaction Guaranteed
• Licensed & Insured

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
PRODUCTS
Basement Flooding Protection Systems - Backwater Valves, Sump Pump & Battery Backup Systems, Frost Free Hose Bib
SERVICES
Sinks & Drains, Faucets, Toilet Repair/Replacement, Clogged Toilets, Sewage Backup & Restoration, Burst Pipes, Leaks, Drains, Pipe Refits & Upgrades, Waterproofing, Home Renovations, Drain Services, Drainage, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, 24/7 Emergency Services, Water Main repairs & replacements, Water Mitigation & Restoration, Camera Inspections, Flood Protection Devices, Battery Backup Systems, Alarm Systems, Tree Root Removal
BRANDS
American Standard, Moen, Delta, Price Pfister, ToTo, Liberty, Mainline, Bradford White, Riobel, Rheem, Grohe
SPECIALITIES
Faucet & Toilet Repair, Drain Cleaning & Replacement, Leaking & Frozen Pipes, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, Sanitary Sewer Lines, Radiant floor heating, Environmentally friendly & Energy Saving products too!
WEBSITE
https://plumbersdirect.ca/
YEAR ESTABLISHED
2000
PAYMENT METHOD
Visa, Mastercard, E-Transfer, Cheque, Cash
LICENSES
P20579, Master Plumber
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year warranty on supplied & installed products
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