Reviews

10/10

Abbas was fabulous! His response time was outstanding and his service was so personal. I woudl definitely recommend him - the results are even better than I had asked for, as he anticipated the need to measure to the existing plumbing, while I had not even considered this. I forgot that I needed a whole for the tap and he asked about that, too. So huge really thinks about his work and it is a sign of a true professional that he does not just do what is asked but looks at the piece as a whole. He was also extremely accommodating of my availability and completed the project, at my house, after hours.

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Company Response

Dear Debbie,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
I'm glad you felt very happy.
We hope you'll come and see us again soon at new jobs.

10/10

Excellent service. The roof looks lovely and Gitano's service was fabulous. They left the premises neat and clean and were also very accommodating with some non-standard requests I had. A few of my neighbours have recently had their roofs' done (much more cheaply) but the company carrying out the work just covered over the existing shingles. The difference is like night and day and very obvious whether looking up at the roof or down on it (out the top floor window). I am very happy with my new roof and feel comfortable that is secure and will last many years.

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Company Response

Hello Debbie,
Nothing makes us more happy than a happy customer like you. Thank you for your kind words, we can't thank you enough for the business you gave to us and we have your back for next 15 years.
Regards.
- R.

10/10

Fabulous service and follow up. I could not decide what I wanted and they were so accommodating and patient in providing revised quotes. the installation was done on time, when promised, quickly and neatly. My garage door opener was refitted and runs perfectly. The surround I ordered was installed the next day and it looks awesome.

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Company Response

Hi Debbie, thanks for the wonderful review it was wonderful working with you, on your garage door project. We are happy to hear you enjoyed the experience and the workmanship. Everyone at the shop was excited to read your review. Thanks again, enjoy your summer!

10/10

Watermart installed my water softener a few years ago and I am SO happy with it. Additionally, their follow up service is always courteous and prompt. I have never had any issues with my system and am so glad I installed it. I also know I can count on Watermart to keep my system well maintained.

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Company Response

Hi Debbie. That is so great to hear that you are happy with your investment. It's also reassuring to know that you consider our service to be courteous and prompt. You are right - you can count on us to keep your system well maintained. Please let us know any time if you have questions about your system or water issues generally. Many thanks, Dave.

10/10

I have had a Watermart system for about 18 months and couldn't be happier. The system works beautifully and I love the difference I can taste as well as see - no more orange water stains! The team at Watermart are fabulous and provide such outstanding service, it is truly a pleasure dealing with them. I had my first filter change last week and was thrilled with the team's responsiveness to my questions, my booking and Dave's responsiveness. Diana did the service and, despite the horrid weather she had to travel in, she was still so cheerful and friendly from when she arrived to when she left. She did the change so efficiently, leaving everything perfectly clean. Such a pleasure to work with people with a good attitude and Diana epitomises that. I only have positive comments about the Watermart and highly recommend them.

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Company Response

Hello Debbie. The words "couldn't be happier" are great words for the team to hear. I'm very happy to hear that you continue to appreciate the difference in taste from your water system and that we've fixed the orange stain issue. It is often tough to operate a service team during winter days - but I've had lots of feedback that Diana manages to keep a positive attitude despite the weather. She really has been great. Thank you for your positive comments and for your recommendations. Please let myself or any of the team know if you ever have questions. Many thanks once again. Dave.

10/10

Clarke Basement Systems were so fantastic with this job. They came out when they said they would, the were always friendly and helpful (both office and field staff) and did a fantastic job! They worked with my schedule and even waited 5 months until the weather was warm enough to do the work such that it would not disintegrate again due to overnight freezing. That's integrity! And they did not tell me my job was too small for them, which every single other contractor told me - including every single one I contacted from HomeStars. The service from Clarke basement Services was outstanding and ensures they will be my first point of contact the next time i need something done.

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10/10

Susan must be the most patient and helpful person ever to have the dubious pleasure of getting my business! She answered multiple queries via email and sent me loads of information on request. She was fantastic and prompt in explaining the various options to me. When it turned out that the machine I eventually ordered was in fact the wrong one, she replaced it with no questions asked, even packing it in my car!

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Company Response

Thank you Debbie, i hope you enjoy the power of your FC650. Please let me know if I can be of any other assistance to you.

Susan