Hire A Maid

Renovation Cleaning
924 Pape Avenue Toronto ON M4K 3V2
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Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Hire A Maid

Average customer rating:
9.8 10 (151 reviews)

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Private User
Private User
Private User reviews Ajax, ON
10/10

Home cleaning

Best cleaning services....the 2 staff members Katie and Lindsay are efficient and have the utmost professionalism. They come in with proper PPE and use the utmost social distancing procedures and they will help use any chemicals to sanitize all high touch areas.

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bradgriff in Toronto
bradgriff in Toronto
0 reviews Whitby, ON
10/10

House cleaning service

Katie and Lindsay did a beautiful job cleaning our home.
So nice to come home to a spotless house. They are both professional, friendly and on time.
I highly recommend Hire A Maid...especially if Katie and Lindsay are coming to clean. Looking forward to seeing them next time!!

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Cindy in Ajax
Cindy in Ajax
1 review Ajax, ON
10/10

Exceptional Cleaning During Pandemic

Thanks again Hire a Maid Whitby - Katie & Lindsay cleaned our home and the service was amazing! Professional, detailed and particular attention to social distancing and sanitization. I highly recommend this cleaning service - the staff are wonderful and considerate of each individual customer and requirements.

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Anna in Toronto
Anna in Toronto
1 review Toronto, ON
10/10

Great cleaning service

I highly recommend this service - I signed up with Hire A Maid about five years ago, and I have never been disappointed! Very professional and friendly staff, who do a great job every time.

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Company Response

Hello Anna! :-) You are so wonderful and we are very lucky to have you as our client. Thank you for your years of business!

Private User
Private User
Private User reviews Whitby, ON
8/10

Service

We have been using Hire a Maid for years! I love coming home to a freshly cleaned home. They are true professionals—always on time and friendly. We love the small details like organizing our daughters dolls on their beds.

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Company Response

Thank you so much for your kind review!! When my kids were little, they always raced upstairs to their bedrooms to see what fun arrangements our cleaners had done with their stuffies, so I know exactly what you mean =) The staff love knowing your whole family enjoys our work. Carol Dinn, Owner

Private User
Private User
Private User reviews Whitby, ON
10/10

Cleaning

This was my first time using a cleaning service, and I was very nervous that things would not be done to my standards. I was wrong! The team did an amazing job. The ladies we thorough, quick and friendly. I highly recommend this company, totally worth the money!

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Company Response

Thank you so much for your incredible review. You made our day with your appreciation of our high level of service. :-)

wendie1947
wendie1947
3 reviews Whitby, ON
10/10

Cleaning my condo

The ladies were friendly, prompt and thorough. My place smelled and looked wonderful. Bathrooms sparkled. I am having them come back every two weeks. It was well worth the cost.

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Company Response

We are so glad that you enjoyed our cleaning and have chosen Hire A Maid to clean your home regularly! Thank you!! =)

Keri in Ajax
Keri in Ajax
2 reviews Ajax, ON
10/10

Thank you Diane & Natalie!

As always, excellent cleaning by your team. Diane & Natalie, thank you for your great work! I would very much recommend you both going forward. Thank you again for a job well done!

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Company Response

Hello Keri!! We always love receiving your feedback and hearing your kind words about our services. Thank you so much! Carol

Private User
Private User
Private User reviews Toronto, ON
10/10

Great Cleaning Company

We've used Hire A Maid for years and Samantha is our dedicated cleaning person and she is amazing! We have a 3 story house plus pets and the place is perfect after she is done.

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Company Response

Thank you for your years of business and lovely review! We greatly appreciate your trust in us to take care of your home cleaning!!

Kelly from Whitby
Kelly from Whitby
3 reviews Whitby, ON
10/10

Excellent, what more to say!

After trying numerous companies, I (thankfully) booked with them and it was the best thing I ever did. Just sparkling clean when they leave and they are fast. No standing around chatting with these ladies - they get to business the second they arrive. Thank you for offering such exceptional service!!

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Company Response

Thank you Kelly!! This is the biggest compliment we could receive -- it makes us feel really good to know that with us, you've found a company that delivers what you want.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

** COVID-19 UPDATE: For the protection of Hire A Maid clients and employees, all of our staff will be wearing face masks and gloves while cleaning. We are also practicing 6-foot social distancing in homes, and are asking clients to cancel and staff to stay home if unwell in any way to ensure to protection of all. **

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, East Toronto and South Central Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is inspected by our working Team Supervisor using our comprehensive quality checklist, and we actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto and Etobicoke
Durham Region - Ajax, Whitby, Brooklin and Oshawa only

Contact Information:
Toronto: (416) 463-6243
South Central Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Smith in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 80,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol managed a portfolio of fixed term investment products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Eco-friendly cleaning products, with the flexibility to use client preferred conventional cleaning solutions
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning with Supervised Teams.
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
MEMBERSHIPS
Whitby Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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