Hire A Maid

Renovation Cleaning
924 Pape Avenue Toronto ON M4K 3V2
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98%

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Reviews for Hire A Maid

Average customer rating:
9.8 10 (236 reviews)

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Jennifer Shreve Oshawa
Jennifer Shreve Oshawa
11 reviews Oshawa, ON
10/10

Amazong Work

We had been debating hiring a cleaning service for awhile now. I called Hire A Maid as I used them years ago at my old house. A friend of mine uses them based on my recommendation from the old place. I called them to come to do a deep clean as they house had gotten away from me. Kallie & Emmalee did an amazing job on a very dirty house. I was working when they were there and my husband interacted with them. He said both women were great and worked their butts off to clean the house. Thank you Kallie & Emmalee. I will be calling the company today to book a regular cleaning going forward. It was nice to come home to a clean house. I highly recommend this company.

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Company Response

Hi Jennifer, thank you for your wonderful review and recommendation! We’re super happy that you’ve rediscovered us!!

lounew in North York
lounew in North York
4 reviews Toronto, ON
10/10

Monthly cleaning

Hire a Maid staff have been cleaning my house for several years now. The office and cleaning staff have always been professional and accommodating. Recently Jasmine has been doing a terrific job, working efficiently and leaving our house sparkling clean and tidy. Well done!

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Company Response

Hi Louise, thank you for expressing your ongoing confidence and happiness with our service. We very much appreciate having you as our client for all these years!

Les in Oshawa
Les in Oshawa
2 reviews Oshawa, ON
10/10

Stay in our home

As we age we need a little help to keep the home clean and fresh, This is where Hire a maid is the answer.
Kallie comes once a month quietly works and leaves a fresh sparkling home for us to be proud.

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Company Response

Hi Les, a sparkling clean home feels so good and it’s wonderful to hear that our service does that for you on every visit!

Natasha
Natasha
1 review Whitby, ON
10/10

Great Service

Hire A Maid is a wonderful company, with wonderful service. The staff is very friendly and they do a great job. I highly recommend this company, you will not be disappointed! My cleaner Diane is amazing!

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Company Response

Hi Natasha, your kind and generous recommendation means so much to us, thank you!

Redoschi in Toronto
Redoschi in Toronto
1 review Pickering, ON
10/10

Great cleaning service!

We had a first cleaning by Hire a Maid which was really good and then got started on a recurring bi-weekly maintenance cleaning.

Megan has been great and even got rid of some marks on our kitchen that we didn't even expect could disappear!

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Company Response

Our team loves finding ways to exceed your expectations. Many thanks for your review!

Jim
Jim
2 reviews Toronto, ON
10/10

Great reliable service

Jessica has been cleaning our home for a few months now. She is prompt, reliable, detailed and always comes with a smile. Our house is always sparkly and clean afterwards. We are happy with the service and even recommended Hire a maid to my in-laws. They are particular and Jessica met their expectations.

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Company Response

Hi Jim, thanks so much for the referral to your family. We’re happy to hear that everyone is pleased with the service!

Linda in Silverthorn
Linda in Silverthorn
4 reviews Toronto, ON
10/10

Cleaning Services - Initial Premium Clean

Only one word: Perfect. I've worked with many (5+) cleaning services in Toronto in the past 30 years, and Hire a Maid is hands down the best. This was the most thorough cleaning my house has every had. Nothing was overlooked. Katherine, my service provider, was outstanding. She went above and beyond and left my whole house (even inside the air return!) sparkling. I'm moving forward with regular services on the basis of this outstanding experience.

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Company Response

Thank you, Linda! We’re happy to have you as a regular client. Your comments about our service are greatly appreciated!!

NavSid66
NavSid66
0 reviews Markham, ON
10/10

Very good service

Been using their services continuously for the past 5 months and am very satisfied. Very good staff, punctual, reliable, thorough and friendly. Only recommendations for improvement is having some weekend availability and an online booking system. But otherwise would highly recommend!

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Chris from Whitby, ON
Chris from Whitby, ON
7 reviews Whitby, ON
10/10

Spectacular services

Since October 2018, Natalie was with a team member when My first cleaning was scheduled. With the outstanding cleanliness being fulfilled monthly it was hard when Covid hit and we couldn’t have her or any other contact for cleaning. It did take awhile to get Natalie back and she now cleans with no team member and still amazes us with her prestigious cleaning skills. Overall Hire A Maid has been the greatest service I’ve ever had! Thank you all for taking care of us - Seniors!

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Company Response

Hi Chris, it’s been an extremely challenging time and we’ve made adjustments to safely continue providing the level of service that you appreciate and deserve. We’re so encouraged and delighted by your comments…thank you!!

an
an
1 review Whitby, ON
10/10

Prompt, meticulous, polite

The title says it all. I have had two deep cleans done with this company and, despite being extremely picky, I was extremely happy. We will be starting regular weekly cleans soon.

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Company Response

The title of your review….”Prompt, meticulous, polite” is making us blush with pride. We’re so pleased to have you as a regular client!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

** COVID-19 UPDATE: For the protection of Hire A Maid clients and employees, all of our staff will be wearing face masks and gloves while cleaning. We are also practicing 6-foot social distancing in homes, and are asking clients to cancel and staff to stay home if unwell in any way to ensure to protection of all. **

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, East Toronto and South Central Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is inspected by our working Team Supervisor using our comprehensive quality checklist, and we actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto and Etobicoke
Durham Region - Ajax, Whitby, Brooklin and Oshawa only

Contact Information:
Toronto: (416) 463-6243
South Central Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Smith in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 80,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol managed a portfolio of fixed term investment products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions. Eco-friendly cleaning available.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
MEMBERSHIPS
Whitby Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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