Reviews

10/10

After a repair job was done on our old furnace last year, we decided to hire Coleman Heating & Air Conditioning this year to install a new energy efficient furnace and to up-size our hot water tank to fit the size of our household. We chose this time as we knew our furnace was on its way out and Fortis was providing nice monetary rebates. Coleman Heating had done such a good job on our previous repair, that we asked them for a quote. From the time of the quote to the installation date, all questions were fully answered and we had all the assistance we ever needed to ensure all the rebate paperwork was done and submitted correctly (thank you, Sandy!) Dave did the quote and explained everything in an easy to understand fashion. Jeff and Leah did the installation - they were fast and very clean! We are extremely happy with all the work and service performed by Coleman Heating again this year. I must say - that my favourite part was the money I saved on this entire purchase. Coleman had the furnace that I needed on sale during September, the hot water tank was cheaper as they were already here installing a furnace, Fortis had great rebates on both appliances - and best of all - I found out that my quote was exactly the price I was to pay as Coleman had already included all taxes. I wanted to shout "Start the CAR!" A big thank you to all of you at Coleman Heating & Air Conditioning! We are very happy customers and the new furnace is SO quiet!

Approximate cost of services:
$4,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Many thanks for the fantastic review of your experience with Coleman Heating & Air Conditioning. We will pass along your very much appreciated comments! We are glad we were able to provide efficient and budget friendly service and we look forward to assisting you in the future.

10/10

When our furnace quit running, I searched the Homestars website for all the reviews on furnace repairs and chose Coleman. As it was late in the evening, I located their website and there was a place to fill out contact information along with a description of the problem. The next morning before 9 am, I received a call from Jeff who scheduled a repair for the same afternoon. Brian arrived promptly and after examining my furnace, was able to locate the problem and even had a part to fix this 20+ year old furnace. It was good to have the heat back and the price was very reasonable considering I should have been buying a new furnace. Thank you, Brian! I will call Coleman Heating when I am going to buy a new one, hopefully in the next year.

Approximate cost of services:
$400.00
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Company Response

Thank you for your review! We look forward to servicing your HVAC needs in the future.

10/10

We purchased a 1993 home in 2013 that had quite a few windows that needed replacing. As we had experienced the super service of Centra Windows in a previous home, they were naturally the company we called. Ray Charron came to do the measurements and quote. He ensured that we only replaced what was actually necessary at this time and gave us the best quote possible. Kristian, Andrew and Nick came to do the work of removing old windows and installing about 12 new ones. The process took about 3 days but the finishing details were perfect. The fellows worked very hard but made sure that very little debris from the reconstruction entered into my home (couldn't help that a big wind blew on the day the living room picture window was removed) and they laid down mats over my floors where they had to walk. Each of them deserves credit for their hard work and for constantly checking in with me for my preferences. Centra always has wonderful people that love their work and they make beautiful, long-lasting windows. As only about one third of our windows were done on this job, I know I will be contacting them again when we are ready to replace more older windows. Thank you to all of those people at Centra who made this an easy project.

Approximate cost of services:
$9,100.00
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Company Response

Hi Jan, thank you very much for your feedback! It makes us so happy to hear that our team was courteous, clean, and enjoyable to work with. Ray and the rest of Centra looks forward to helping you with the remainder of your window upgrades! Be sure to let us know if there's anything else you need in the meantime


First Review

10/10

Our home had a brick exterior on the lower portion of the front. During a recent window installation, rot was discovered behind the brick forcing us to remove much of it to fix the rot. At this point we decided to change the dated brick look to a more modern manufactured or cultured stone. We spent hours at the stone store choosing what we thought would look good. The store gave us several names of stone masons who could install the product for us. We chose to have Jeremy Dace of JD Masonry to do the work. Jeremy gave us a quote and some advice on how to handle a tricky area of our front porch. Once we were able to move forward with the project, Jeremy came and did all the labour. He worked hard in the hot sun to ensure that the layout of the material looked nice and spent extra time ensuring that the ledge was exactly level across the project area. Jeremy was easy to speak with and readily listened to our ideas. We know nothing about stone but he made our ideas into reality. Thank you Jeremy! We were happy with his work, his work ethic and the price and are pleased to recommend JD Masonry to others.

Approximate cost of services:
$3,000.00
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10/10

The best roofing company I have had the pleasure of hiring after a couple of horror stories from past experiences. We changed from old cedar shakes to duroid shingles. New plywood and underlay was installed. The estimator, Barry, suggested that we have high profile caps to give our roof a really nice outline and he was right - it looks marvelous. A sun tunnel was installed to light up a very dark hallway in our home with some natural light. The whole project took a week of the crews working hard and cleanup was done daily. The quote was excellent and the end price was exactly the same as the quote. All staff members and crew were professional (but a happy bunch) and courteous and almost every one went out of their way to ensure that this job was perfect. I was also most impressed by the quote package provided for us to review and make decisions. There were no pressures put on us and all my many questions were answered when I asked. The hardest decision was choosing a colour. We highly recommend Fraser Valley Roofing Ltd to anyone wanting a professional roofing job done at a very competitive price.

Approximate cost of services:
$15,000.00
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Company Response

thank you very much

10/10

Warren Nikkel inspected our new home during the purchase stage in December 2013. He was very thorough and gave us detailed notes in a binder for us to keep. Unlike some other inspectors, Warren welcomed and even encouraged us to accompany him throughout the inspection and he verbally explained everything he checked. This allowed us to ask questions and get answers on the spot. His explanations were easy to understand and we felt that we had a good sense of any issues we may be facing. We did have one question he did not have a ready answer for but Warren did the research and called us the next day with the correct answer. We were so satisfied with his inspection that we have recommended Warren to others. Since then, three of our family members have purchased homes and had him in to do the inspections. All were very satisfied with his quality services and would also recommend him to others. Thank you Warren!

Approximate cost of services:
$425.00
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First Review

10/10

We rented a huge storage unit (paid about $205/month) at Super Self Storage in Abbotsford, BC to store belongings while we had our home for sale and until we moved to our new home. This facility is super clean, well maintained and has good security. Personal sign-in is a must so staff see who you are and can compare to your photo that they have on file. Each locker unit is ground level drive up and unload - easy! The staff are all exceptionally friendly and professional. I viewed and priced out about 6 different facilities in the area prior to choosing Super Self Storage. Once I compared all the options and the sale pricing, this facility met our needs totally and had the best overall pricing. If you require nighttime access to a unit, this might not be the one to choose as they close overnight. As a customer, I felt I was important to them and always felt our belongings were in a safe place. I highly recommend Super Self Storage as an extremely well run storage facility. Be sure to check them out.

Approximate cost of services:
$205.00
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First Review

10/10

As we live on a prairie with heavy windstorms, we decided to try the metal roofs that have a guarantee against wind damage. Global Exteriors sales rep, Peter Demchuk, came to show us the product and help us choose what would suit our century old home. John and his crew did the actual installation on our steep-pitch farmhouse roof. The friendly crew were here on time every day until the job was complete. The roof was well done and my yard was kept neat through the entire project. John ensured that all was done properly and took time to review all work done. I spoke to Nick at Global a few months later regarding a small issue. He was more than helpful and assured me that someone would take care of it quickly. Nick was right and the issue was quickly put right. Although I paid more money than for a duroid roof, this beautiful metal roof (looks like shingles) has a 50 year parts and labour warranty. That is hard to beat and I would recommend Global Exteriors to anyone looking for a really good roof with no worries.

Approximate cost of services:
$24,000.00
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10/10

In 1991, Floyd and his crew installed a new gas furnace and all the venting in our 1914 house. The crew were the happiest workers often singing or whistling tunes and lots of laughter too. Although it is now 2012, this furnace is regularly serviced by Floyd and it still works well. We trust Peterson Heating to do any work for us and welcome them into our home even if no one is at home. The people are easy to talk with, the products are good, the work is neat & well done and the price is very fair. These folks will always be at the top of my list of favourite contractors. Thanks, Floyd!

Approximate cost of services:
$3,500.00
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10/10

Paul arrived at the appointed time to fix a window that had separated somewhat from its frame. He was a very cheerful man who went straight to work and did a most competent job of replacing the entire seal, not just the part that had separated. He was fast and very, very neat. Paul cheerfully and knowledgeably answered all our questions about windows too. Centra installed most of our windows and house siding in 1996 and a couple of more windows in 2007. We have always been 100% satisfied with their work and the warranty is amazing. Every Centra representative that we have made contact with over the years has been just wonderful to deal with. The installers were all careful, neat and ever so cheerful. I want to also make special mention about Jackie - the lovely lady at the front desk who assisted me with such enthusiasm. Centra staff do appear to be happy to work for this company - that is so refreshing! We are selling our current home but would be honoured to have Centra take care of our needs in a future home. They get top marks from us for super service and warranty. Thank you Centra!

Approximate cost of services:
$1.00
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