Reviews

10/10

The whole experience was how hiring a contractor should go. Giancarlo promptly returned my initial call, gave a great quote and followed up with a scheduling call when he said he would. His crew showed up on time and made sure I was happy with what was being done. Zero complaints. I will recommend him and his crew to anyone.

Approximate cost of services:
$10,000.00
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Company Response

Thanks Brett !! We gave it our best , we are so happy to read this review....

Cheers to you and Silvia absolute pleasure to work for.

9/10

Got seven quotes and a lot of sales pitches. M&R gave me information and no hard sell. Quote was slightly above the median. Slight issues with scheduling and billing but nothing more than a minor nuisance. I would recommend and use them again.

Approximate cost of services:
$11,000.00
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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Being a new customer to City Gas Company I can only give one review. Chris was the name of the technician...he was absolutely awesome! He was there to do my boiler cleaning & install a Stelrad radiator in my bathroom. The boiler cleaning was straight forward job for him; however, there were a few hiccups along the way with the rad install. All I can say is he WOWED me. He refuse to give up, he was determined, very diligent and got the install completed with a smile on his face. I will surely be calling on City Gas for my home comfort needs when it comes to competence, dedication & reassurance.

Approximate cost of services:
$500.00
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Company Response

Hi Brett - Thank you so much for taking time to post this wonderful and honest review! We really love great customers like you and look forward to servicing you in the future!

10/10

Needed some work on my boiler and wanted to try a new company to gain a reference against past work done. Called AFG and had an excellent experience starting with the gentlemen who answered the phone. They worked around my schedule and showed up on time. Rafi patiently answered all my questions and explained everything that was being recommended and why. I will definitely call AFG again if I ever need repairs.

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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10/10

They charge a flat $79 service fee, whether the repair takes 10 mins or 4 hours. Mike was great, no hard sell or scare tactic. He told me what ws wrong, advised me on my options and left the decision up to me. If I ever need a garage guy again, Mike gets the call.

Approximate cost of services:
$340.00
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Company Response

Hello Brett, thank you for sharing your great experience with one of our technicians. We'll definitely be here at your service in the future should you need us again.