I signed a contract with Jeff of Reno-Pros. I gave him a 50% deposit, Reno Pros delivered the interlocking stones initially to the wrong address. That got fixed within a day after calls from myself and the neighbour. Jeff had also arranged for a waste dumpster to be placed on my driveway by ML Disposal for the duration of the project, no more than 2-4 days.
After missing the initial start dates Reno Pros finally started my project. (DAY 1): Reno Pros did one day's work, while (DAY 2 & 3): worked secretly on another project, then dumping the debris of these project into the dumpster and dumping my waste behind a city power box across the road. Unknown to Reno-Pros, my neighbours, who had similar projects to do were watching this all unfold while I was at work. I confronted Jeff on this via text (on Day 3), as he had not answered my previous calls. He replied, via text taking no responsibility, then walking away from the job leaving the dumpster and garbage on my driveway; as well as a damaged driveway, damaged fence panels and post, a damaged wheel barrow and their abandoned, trashed wheel barrow. Thankfully I found another installer instantly who did an amazing Job finishing the project for about the same cost. the new installer has since picked up ALL the interlocking jobs in my neighbourhood, as well as another $10K job in Mississauga & other neighbourhood/family referrals.
In the meantime, the Police, the City of Toronto, my Counsellor, and MPP's offices, and neighbourhood contacts at ML disposal were contacted to force the removal of the dumpster, now overflowing with landscape waste and other garbage, since Jeff refused to answer my calls and email requesting its removal. A complaint was also logged with the Ontario Consumers protection agency.
This business is flagged by the Government of Ontario Consumers Protection Agency under the Consumer Beware list.