Miracle Movers

Moving & Storage
16 Munition St. Toronto ON M5A
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Reviews for Miracle Movers

Average customer rating:
9.2 10 (761 reviews)

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Sean
Sean
7 reviews Toronto, ON
10/10

Home movers

Moved from toronto to Oshawa. The guys from miracle movers were on time, polite, professional and all around pleasant. 10/10.

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Company Response

Sean, no words can describe our gratitude for such a highly appreciative feedback. We were happy to arrange your relocation and will be looking forward to hearing from you and your referrals in the future.

Best Regards,
MM Customer Care Team

Ruxandra in Toronto
Ruxandra in Toronto
0 reviews Toronto, ON
0/10

Do not hire for expensive and large items

I had to move only 7-8 boxes, 5 garbage bags of clothes, an entertainment centre, a bed and bed frame, as well as a cabinet. I was moving from a 2-floor apartment to a 1-floor apartment. The estimate I received was 2 hours ($450). As soon as the movers arrived, they took a look at the cabinet and I could tell it would be a problem for them. They wrapped the cabinet in blankets and realized it was too tall to move vertically through the door. Then, they moved it horizontally through the door using a gurney and realized they couldn't fit it well in the elevator. Needless to say, they gave up and wasted 1 hour of my time (paid time) trying to figure out how to move the cabinet, taking pictures, making phone calls, wrapping and unwrapping etc. A job that should have taken 2-3 hours MAX (completed) took 4 hours and they didn't end up assembling my furniture when I arrived to my new apartment (that was my choice as I didn't want to give them another 2 hours' worth of pay). I ended up hiring new movers and they were able to move the cabinet in less than 20 minutes!! They moved it in 1 piece safely and by using carpets and straps. Please do not hire these Miracle Movers as it will be an incomplete job and they will likely not move all your items. I am so unbelievably disappointed in them and the fact that I gave them $620 of my hard-earned money.

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Company Response

Dear Ruxandra,

We appreciate you being open with us and sharing your experience. We are sorry to hear that your move did not go as smooth as planned.
We are thankful for your collaboration and providing with an accurate inventory, so we can come prepared for your moving event. However, some of the difficulties during relocation can be discovered only upon arriving at the pick up location. This is the situation we faced with moving the cabinet. The crew did their best in order to maneuver with the equipment taken, but due to size of the item and layout specifications the decision was made to leave the item at the pickup location for it's safety. It is very upsetting that we were not given the chance in order to complete the job, but we glad that all the information discovered was brought to another company's attention so they came prepared and were able to relocate the cabinet.

We wish you all the best in your new beautiful house and thank you for being our customer.
MM Customer Care Team

Nick in Toronto
Nick in Toronto
2 reviews Toronto, ON
10/10

3-Bedroom Move Went Beautifully

Miracle Movers showed up early and got straight to work. They were friendly, respectful, and efficient. This was the second time that they helped me move. I highly recommend them.

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Company Response

Nick, what a marvelous review! We will let the crew know that the job done was so highly appreciated. We can guarantee you that after the third relocation with us you will be under the same great impression and we can't wait to arrange it for you. Just give us a call and we on it.

Sincerely,
MM Customer Care Team

Private User
Private User
Private User reviews Toronto, ON
10/10

highly recommended.. 2nd time using them

Great, fast and reliable moving experience and their price quotes are very fair and professional in every manner. i will use them again for my next move.

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Company Response

Thank you so much! We are happy to know that you had such a great experience with us twice already. Please be assured that third time will be at the same high level of excellence. Whenever you will need our assistance - we are one call away.

Thank you for being our customer,
MM Customer Care Team

gerda_andersen in Toronto
gerda_andersen in Toronto
0 reviews Toronto, ON
10/10

Renovation

This was a two-stage move as I had to empty my apartment to accommodate the installation of new flooring. My furniture was moved to the condo party room and brought back a week later. I was extremely pleased with the service, the flexibility of fixing the time for the return move and the efficiency of the movers. I would highly recommend this company.

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Company Response

Thank you for this glorious feedback, Gerda. We were happy to arrange this relocation project for you. We would like to mention that we are highly grateful for your cooperation during event planning and providing us with an accurate information so the initial complexity of the request turned into a stress-free moving project. Whenever you or your friends will need to move - you already know that with Miracle Movers you are in a good hands.

Yours Truly,
MM Customer Care Team

jhendrix92 in Toronto
jhendrix92 in Toronto
0 reviews Toronto, ON
10/10

Apartment move

One bedroom apartment move. Movers were on-time, professional and very quick. Great service - would definitely use again!

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Company Response

Thank you for your feedback. Please be assured that your next relocation with Miracle Movers will be the same wonderful experience.
Looking forward to hearing from you in the future.

Best Regards,
MM Customer Care Team

aw.mckellar in Toronto
aw.mckellar in Toronto
0 reviews Toronto, ON
10/10

Moved small apartment and it was perfect.

Two guys were awesome. Business all the way. No complaints, no issues at all. I've given your details to a friend who is also moving soon.

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Company Response

Your recommendation is the best reward we could count on. It was a pleasure assisting you and we can guarantee that your and your friend's future relocation will be as great as this time. Because our customers always receive service at the highest level. Just give us a call - and we will arrange everything for you.

Yours Truly,
MM Customer Care Team

Alex
Alex
1 review Toronto, ON
0/10

Moving

They arrive late, they don' start untill take picture and make an excuse for pricture then they work slowly, and overcharge you and at the end they don't offload your moving boxes until you pay them. I don't recommend this Mover company.

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Company Response

Hello Alex,

We are sorry to hear about the unpleasant experience you had during your move. However, based on the system research, we don't have a record about the move during which one were applied such procedures as you described.
Whenever our customers experience any inconvenience, we are happy to help finding the appropriate resolution.
Feel free to submit your detailed request to claims@mmovers.ca if you have any questions and/or concerns.

Regards,
MM Customer Care Team

Richard in Toronto
Richard in Toronto
1 review Toronto, ON
10/10

Without issue!

It was very easy to set up the moving appointment - the price was great and it was well explained ahead of time without any hidden charges. Movers were super nice and accommodated us on any special requests we had. Sheena from the admin office was constantly in touch with us as well as Nile through the day of the move to make sure the relocation was progressing and completed without any issues. Overall excellent experience and I would be glad to recommend them to my friends and family.

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Company Response

Richard, it's a pleasure to receive such a great review. Starting from the first call till the end of moving event we are considering all the details in order to arrange a stress-free and smooth move. Thank you for highlighting our internal departments' members as well as the moving crew. We believe that a tight collaboration is the best way to reach our main goal - customer's satisfaction.
We will be more than glad to provide you or any of your friends and referrals with a high quality service on future relocations.

We are very thankful for such a great customer.
MM Customer Care Team

marijamondesir in Toronto
marijamondesir in Toronto
1 review Brampton, ON
10/10

Amazing- don’t look anywhere else

They are honest and trustworthy and their work ethic is very professional. We moved over an hour away and the price included contents for a 3000+ square foot house. Ive used them now 3 times and they did not disappoint. I highly recommend their services,

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Company Response

Thank you so very much for these king words. We appreciate your trust in us and constantly working on our improvement. That is why we can assure you that you will be highly satisfied with our services no matter if it'll be move #4 or #5.

Thank you for being our customer and we will be looking forward to hear from you on your next relocation.

Best regards,
MM Customer Care Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Miracle Movers

Since 1992, Miracle Movers Toronto has provided thousands of satisfied customers with customized, comprehensive moving services across the GTA and Canada. Whether you're one person moving into a bachelor apartment or a midsize company moving 100 employees into a new office, our experienced, enthusiastic staff is ready to help you out.

In addition to providing basic transportation services, we can visit your home or office before the big day to plan the most efficient move possible, create a floor plan of your new destination so that you know precisely where your items will go, and even help pack - or provide boxes, padding and plastic wrap if you'd rather do so yourself. With satellite offices across Canada and partners around the world, we can then accommodate moves of any distancccommodate moves of any distance to any destination, including the USA.

At Miracle Movers Toronto, we pride ourselves on providing outstanding customer service: more than 80% of our customers are from referrals! Call us for free advice and quotations today!

We're social:

https://www.facebook.com/mmovers.ca
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CATEGORIES
Moving & Storage
SERVICES
Residential moving services. Packing services. Local moving. Long distance moving. Cross border moving. Office relocation. Furniture packing. Packing supplies. Storage. Last minute moving. Flat rate quotes.
WEBSITE
https://www.miraclemovers.com/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
75
PAYMENT METHOD
Visa, Master Card, AMEX, Interac, cash
MEMBERSHIPS
IAM, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
2 hours
BONDED
Yes
WRITTEN CONTRACT
Yes
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