We booked El Cheapo movers for a short in-city move. We made the office and booking team well aware of our requirements in writing. The day of the move came and they showed up an hour late. One guy out of the three we booked came into our house. He quickly made the judgement that our couch was too big and we were not fully packed (stereo equipment was not packed as we wanted to bring that to our new home ourselves). The beds and cribs were taken apart and all of the things we wanted them to move was packed. They still had issue with it. They decided to take off on us while we were on the phone with their office never to return. They abandoned us in a point when we needed them and they knew it. They should be ashamed of how they treated us. Recommend you select another moving company who cares about their customers and treats them with respect.