Reviews

10/10

I needed a new humidifier for my furnace and called Reliance. Ben came round the next day and walked me through the options, and then, the day after that, Brendan installed the unit. Turns out Brendan had installed my AC unit last summer. The three guys I've dealt with in the last year, Brendan the installer, Ben and Tyler (for the AC) were great, very open and friendly and willing to take extra time to walk me through both my decisions and the operation of the units. I like how fast the process was--with the humidifier I wanted it asap because I have pet birds, and they were on it. And they were just as fast last summer with the AC. But the main thing is how genuinely nice all three guys were, which made the process pleasant and says something about Reliance as an employer.

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

This is so awesome to hear, thank you so much for your kind review. ~Haley

10/10

From the beginning of the always stressful moving process I was very impressed with Viktoria's professionalism. Maria was starightforward and helpful when she came (on time) to give her estimate, and the estimate itself led to a firm, flat rate for the move. No hidden costs.She also checked at various points before packing day to ensure that everything was on track. We'd decided to have Viktoria pack up the kitchen and a few other things we didn't get to, and on packing day the packers arrived on time, packed up in very good time, and shrink-wrapped the furniture. On moving day everything went very smoothly, and arrived in great shape and was unpacked properly. I was pleased with the environmental policy of this company. The packing peanuts are made of potato starch rather than styrofoam, and blankets and other materials are cleaned and reused. The movers were great guys, in particular we appreciated the good humor and kindness of Cormac the crew boss. We had trouble finding two pieces of art and were quite anxious about this. Not only was Maria reassuring and helpful, Cormac and Chandor actually stopped by on their way to Montreal to look for the paintings! And they found them, in a chandelier box that we'd partially opened. Now that's service well beyond the call of duty! After many bad experiences with big moving companies, with Viktoria I decided to go with a smaller, service-based company. It was the right decision, and I unreservedly recommend.Viktoria for your move.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you Deborah for your wonderful review. We are always happy to go the extra mile to make our customers happy. Best of luck in your new home.