Reviews

10/10

This review is actually about two separate jobs combined into one. We liked working with Ilia so much that we went back to him again a year later. Ilia is very hands-on and attentive. His team replaced all of our house windows with modern well-insulated windows, and we added a floor-to-ceiling patio walkout. His pricing is extremely fair, especially for the quality we got. We talked to several window suppliers and they all have very similar inventory but Ilia was consistently the best to work with and offered the most competitive pricing. At one point we had some issues with a latch, and he came over immediately with his personal tool bag to try and fix it. When we couldn't get it working, he got the window manufacturer to come replace the entire mechanism. It's comforting to feel that if there are any surprises, Ilia will make it right! We've run out of windows to replace, but we'll definitely use Window Depot Canada again if we can.

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Company Response

Dear Andrey! Thank you for sharing your experience with the Home Star. Your three panels 8' X8' black door looks fantastic, and we love it the same as you are. We always enjoyed working with you. Thank you for the business: Ilia and the Team.

10/10

We paid to replace our ancient lead water service line with a 1" copper line. Naz was great: He communicated very well and promptly, he broke down everything that needed to be done, and agreed to a very reasonable price for the work. His team showed up promptly at 9am, and they were done and cleaned up by 1pm. Everyone wore masks, they used a dropcloth to minimize dirt, and left everything cleaner than they found it. Also Naz took the time to consult on an unrelated project and talk to our neighbour. Will definitely be working with Canadian Rooter again, thank you!

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Company Response

Thank you Andrey .
We appreciate your business and thank you for additional work . I look forward to our relation to grow . With plumbing you can always count on my team .

Best Regards,
Naz.

10/10

Chris was great! Very prompt, professional, clean. Clearly he does this a lot, I was worried the antenna removal was going to be much harder but he made it look easy. He even helped out our neighbour while he was here. Thank you!

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Company Response

Thanks

10/10

Ilia is an absolute gentleman, he worked with us to figure out exactly what we wanted and delivered it end to end. His installation team did a great job despite some really weird wall situations in our house. The windows are gorgeous, the quality is everything we dreamed of. Definitely sticking with these people for anything Window-related, maybe get our next exterior door from them too!

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Company Response

Dear Andrey, thanks for taking the time to write this excellent review! We love your new windows as much as you do and wish you to enjoy the new look of your home. Window Depot Canada looks forward to working with you in the future. Thank you for your business and best regards: Ilia and the Window Depot Canada team.