Reviews

10/10

The kitchen drain was backing up into the sink. Vladimir, the Worlds Greatest Plumber, arrived about 1 hr. earlier than expected. After a brief period of reconnecting and explanation of the problem. he set to work and was done in no time at all. Thanks Mellissa! Thanks Vlad! Thanks Express Rooter!

Was this review helpful?
Company Response

Hello John, thank you for sharing your experience with us and Homestars. We are thrilled to hear of the great service provided from our team! We will definitely forward your kind words to Vlad as well. It was a pleasure working with you. Thank you for choosing ExpressRooter Plumbing!

10/10

We have used Express Rooter in the past and the work they do is excellent. This is why we called again. Our tech this time was Andrew and he was pleasant, professional and thorough. He explained that the IKEA parts did not meet code and suggested changes to bring it at least closer to code than it might have been. While we were aware of the cost before work started, upon reflection I thought it was excessive and called the company. Melissa explained how the cost was derived. It broke down to 2 flat rate jobs plus parts. 1) Cut back supply lines and install shut off valves 2) Cut back and move copper drain and attach P trap. Rather than 2 jobs, why not have 1 such as Plumb sink? Our previous score was 10! I would recommend them to anyone. But please understand, they are not the least expensive way to go! Express Rooter called me at 11:00 a.m. on 09/12/2014 to discuss the contents of my latest review. We arrived at a very satisfactory solution to both my concerns and their desire to maintain a strong score with HOMESTARS. As a result, I have improved my score from 7 to 10. They are proud of the Homestars score and their company. THEY SHOULD BE!

Was this review helpful?
Company Response

Hi John, thank you so much for sharing your experience with ExpressRooter. We thrive in making all of our customers satisfied with the work provided from beginning to end. We appreciate your loyalty as one of our regular customers. We do look forward to working with you in the future for any plumbing needs. Thank you for choosing ExpressRooter Plumbing!

10/10

Alex and Andrew arrived on time, wore booties while in the house, laid out protective mats and completed the cleaning in no time at all. As requested, Dave same by to inspect the ducts under the concrete slab using a small camera. He reported all was fine. A great crew doing great work for a great company. Thanks to all at ATLAS CARE!

Was this review helpful?
10/10

Dishwasher was not draining completely. We checked HOMESTARS based on prior experience and found a good review for Pambis. They responded quickly and found a small plastic obstruction in the drain pump. While here they explained why my frost free freezer had ice on the bottom and cleared it up in no time. GOOD SERVICE! GOOD PEOPLE! GOOD RESULTS!

Was this review helpful?
Company Response

Hi John, thank you for taking the time to write a review. It is very much appreciated.

10/10

We used John's company before and were thrilled with the job.We had to have them in again and they did not disappoint. Tom, Dan, and Dave work well together and were great to have around. The work is first rate and was completed much quicker than expected. Minor repairs were no problem for them and larger ones (smoothing out a ceiling) seemed equally easy for this crew. We are delighted with the results. THANKS GUYS!

Was this review helpful?
10/10

I had done a small area myself and decided the next time I would hire installers. Lumber :Liquidators use Ted and his crews to install so we called and Ted came out and estimated the cost and provided a complete material list. The crew arrived a little early followed by Ted. They got started about 9:30 a.m. and were gone by 11:45. It looks GREAT! Good crew. Ted is personable and polite. The work they do is first rate! Thanks, guys. It was a pleasure!

Was this review helpful?
Company Response

Thank you John. It was a pleasure working with you.

2/10

poor service contact point. poor technicians. shoddy repairs. numerous call-backs. can't read my meter . somehow this was my problem. they finally figured it out. monopoly on this type of service leaves no choice

2 of 3 people found this review helpful.
Was this review helpful?
10/10

Fixed in about 5 minutes. Atlas has simply the best people, service. and office. They are courteous, prompt, reasonable and forthcoming. They have provided hints on my heating and advice on the venting of my hot water (it was dangerous and a rental) which I had corrected by the supplier. THANKS! I am a firm believer in good management begets good staff. This is SO true here. They are simply the BEST!

Was this review helpful?
Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

10/10

John in dispatch was great. Vlad's third visit to our home was last Sunday, and he completed the work in just a few hours. He cleaned up and left the place as spotless as one can leave a construction site. This was a day earlier than we had anticipated him. COOL! He is a pleasure to have in your home. If you want the best, go EXPRESS ROOTER!

Was this review helpful?
10/10

Contacted Solutions because of 10/10 review here and seeing Frank on TV. Tony provided an accurate estimate of the cost and Joe, Joe, and John did the work. They arrived on time and all was complete about 4:00 p.m. Questions were answered fully and we were kept informed as work progressed. The work area was left clean and tidy when they left. I would not hesitate to recommend Solutions as they provided excellent service. They do it right the first time!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks John for the review. We love helping Mike with his cause YET it is only TV where everyone looks good. We believe the real test is when we are helping a CLIENT this is the real test of who we are!
We look forward in being of service to you again.

10/10

We have used Rawlinson on at least 5 occasions and they are terrific. The staff is friendly, professional and prompt. I cannot recommend them too highly! They have everything to nake your move as easy as falling off a log!

1 of 1 people found this review helpful.
Was this review helpful?