Reviews

1/10

Like others who posted reviews I was very unhappy with this company. They came on time but I am sure that they inflated the price of parts. MY wife dealt with them and she accepted what she was told by the tec. Much to her surprise the total bill came to over $900 for a 30 year old clothes dryer. The parts charges were for a belt ($195) and a heating element ($345). These parts he just happened to have in his truck,,,,lucky us. I am sorry I did not check HomeStars before calling this company but it was a rough day and my google search for an appliance repair company turned up this company at first hit so I called,,,,,my bad. Stay away from this company, real bad.

Approximate cost of services:
$945.00
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10/10

Purple Properties exceeded all our expectations. Not only did Rowan and the team do an exceptional job on our home renovations but everyone was a pleasure to work with. Rowan, our project manager, not only provided guidance when we needed it but he efficiently solved every surprise we encountered along the way. He was quick to respond to phone and text messages when we had questions and he frequently dropped by the house to make sure everything was going according to plan. Every aspect of the work done was impeccable and at the end of each day the work area was cleaned and all tools and materials organized so as to provide the minimum disruption to our household. The timeline for completion of the project was almost as estimated (5 weeks) and it only went beyond the estimate because we added to the job as work progressed (total job took 6 weeks). As the various aspects of the renovation evolved we were provided with a regular written accounting of costs for work done, estimates of costs of work still to be done, and a running total of amounts paid. The various workers were very professional, if we were told they would be at our house at a certain time they were. If they said they would be finished for the day by a certain time they were. They worked hard, fast, and efficiently. Each and everyone of them were always considerate of us and we felt that they genuinely wanted us to have a positive experience. We have a number of projects in mind for the future and would not consider anyone but Purple Properties to do them. Very highly recommended. Renovation description: Repair and re-shingle roof. Replace 3 skylights, new skylights are thermal energy efficient. Remove old insulation from the attic and provide high energy efficient substitute. Replace kitchen floor. Completely gut and remodel two bathrooms (guest bathroom and en-suite). Refinish and repaint banister and railing. Paint ceiling, walls, interior doors, and baseboards where required. Replace 4 exterior doors. Replace 5 under-counter pot-lights with pot-lights that use energy efficient LED bulbs.

Approximate cost of services:
$130,000.00
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Company Response

Thank you for taking the time to share your experience with us. We are glad our clients benefit from our years of experience at being a cohesive group working together. This ensures happy homeowners (like yourself) with fantastic renovations that will leave you loving your home again.

The Purple Properties team.

10/10

Glad I switched to these guys as they are much more pleasant to deal with and do an excellent job. I switched because the fellow I have been dealing with could not accommodate me this year. I would strongly recommend Maple to anyone who needs their eaves or windows cleaned.

Approximate cost of services:
$250.00
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