Called them and said the line to the septic tank was froze. (It has happened before). They sent out a truck Friday afternoon and did not have the right equipment for a frozen line. The guy said he would be back first thing monday morning. Monday noon he shows up and frees the line $730 later.
Thank you Darin for taking the time and giving us your feedback about our services.
I was one of the technicians that attended your business on February 11th. First I would like to thank you for your patience as for this job in particular there is special equipment needed that we cannot keep in the trucks in the winter due to the fact that the equipment can freeze and damage. In situations like yours we will first come out and see if anything can be done before we have to go through the time and your expense of bringing out our more expensive equipment. I did say on Friday that I would be at your business first thing Monday morning. I apologize for not being there was I said I would as it took me longer then expected to get and test all the equipment needed for this job.
Rhino mechanical did the in floor heating in our basement, garage and tile floors on the main floor. I was happy with the heating of the high Efficiency unit. It can pretty much heat the whole house, I am happy with the system.
Just in time furnace did the service and parts replacment of our furnace. We bought the service special through Groupon. For the work they did and the parts that were replaced it was very reasonably priced.
Thanks for the great review. I'm glad you were happy with the service, if there's anymore services you need done please let us know.
I had the top of the line water softener installed 2-3 months ago. The water is quite a bit softer. I was attracted to the unit because of its remote features that give you salt and regeneration information. I can bybass the unit with the push of a few buttons from the remote. As far as I know its the only unit on the market that has those features.
Our builders sub did the insulation in the house. We were getting frost spots on the ceilings when it was really cold -30c. Bim from Ideal inspected there job. There were low spots, areas that no insulation like around the chimney and the crest of the vaulted ceilings. They repaired all the mistakes and upgraded to an R40. Job well done ! Thanks
We're happy to hear that our efforts helped you solve your problem. Bim certainly is a knowledgeable guy! Thank you again for your business and for sharing your positive experience here on HomeStars!
Colin, Bim & the IDEAL team
Natural Landscapes completed my landscaping in the summer of 2011. The yard incorparated about 50 ton of sandstone for walls and stairs. I was very happy with the end results.
It was a pleasure working with you. With the golf course right behind you I'm not sure if you have taken up golf yet or not. Have a blessed day!