Reviews

10/10

Inspection and replacement of the water heater. Even though the work is still in progress, I would like to give thanks to Mr. Abdel of AtlasCare for his invariably excellent services and integrity as a provider - based on my previous experience and on the current project.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Hi Sergiy. Thank you so much for the fantastic review of AtlasCare and our technician, Abdel. He is an exceptional team member of AtlasCare's and he is committed, as all our team members are, to a continuous learning process. This keeps us on the cutting edge of the industry and ensures our customers receive the best service, whether it's related to their hot water heater, HVAC system, plumbing or drains. Thank you for taking the time to provide AtlasCare with your feedback.

10/10

Removal of rust/reglazing of a bathtub by Messrs. Shuny Tubs (per Mr. Jamal). Excellent service! Thank you! Sergiy Libenson, CMI-RUS.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Hi Sergiy,

Thank you for your feedback. It was a pleasure doing work for you. We are very glad you are happy with your newly refinished bathtub.

Thanks,
Shiny Tubs

10/10

By subscribing for a maintenance plan for 162.58 per annum (as of 05/30/2016), I have found my AC and heating units having been taken care of in a most wonderful way in all aspects. Please find below a brief account of the technicians' visits to my household: 1. July 23, 2016: Tech #541: furnace blower and condenser units checked, cleaned, tuned up (sub-cooling was detected, fixed). Users thoroughly instructed (cost: $0.00, covered by plan); 2. August 20, 2016: work order: 424778, Tech. #541 (Mr. Ch. Garcha). cleaned and flushed condensate drains, air filter, checked: humidistat, damper, electric components, condensor, compressor, fans (cost: $0.00, covered by plan); 3. October 14, 2016, Tech. #170 (Mr. Dag Rummeda). Mr. D. Rummeda did the most outstanding job! He managed to detect a gas leak caused by the pin hole in the pipeline (somehow, the said hole went undetected for a while - perhaps the smell of the leaking gas was minimal) and fixed this very promptly and efficiently; he also managed to find the underlying cause for the gurgling sound in the exhaust pipes leading outdoors (the pipe turned out to have been strapped at an angle relative to the duct). Notably, all of the above shortcomings detected by the Tech must have been taken care of by the other company, in whose care the hot water tank had been; regrettably, the said company did not take much care. Having said this, I would like to mention that the time is near when the furnace is to be replaced, and I do not see any better option for me than getting a new unit installed and maintained by Messrs. AtlasCare. Of note: upon having analyzed the spectrum of maintenance/insurance plans provided by AtlasCare, I have found that even at the point when the equipment becomes obsolete there are coverage options (for labour and parts) that are still advantageous for me as a user. The bottom line is: Messrs. AtlasCare are definitely focused on saving energy and money for clients and providers likewise.

Approximate cost of services:
$162.58
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
10/10

Contacted the Company (AtlasCare), invited a technician for the purpose of checking-up and possible maintenance of the AC system in my home. Mr. Quinton (the tech) attended, did excellent job by inspecting units (fans inclusive), gave invaluable maintenance advice. Set up a maintenance plan for a reasonable price without hidden costs.

Approximate cost of services:
$162.00
Was this review helpful?
10/10

The approximate cost of this service was $667, but I PAID NOTHING, because I was using the Company's Guaranteed Comfort Plan. The quality of service provided by the tech. #386 (Brandon) was outstanding. The replacement of the ventor was absolutely necessary (worn out ball-bearings) and was done right in time and very promptly. The new unit is safe and noiseless.

Approximate cost of services:
$667.00
Was this review helpful?
Company Response

Thank you!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

10/10

I have been using the services provided by Messrs. Deluxe Alarms in the home where I live together with my wife since 2007 much to my satisfaction. The company is reliable (excellent technical support, very good customer service, excellent feedback from the monitoring station). Besides, the cost of using these services seems to be quite affordable, given my budget. There was not a single moment when the company's associates failed to help. I would like to extend my sincere thanks to all of them, but in this review I would like to mention especially Ms. AMANDA, the CSR, who helped me out most recently with my enquiries (updating my contact information).

Approximate cost of services:
$20.34
What could this company do to improve their services?
My only suggestion is: please keep up good job!
Any advice to offer fellow homeowners facing a similar project?
I highly recommend Messrs. Deluxe Alarms as a provider of services
Was this review helpful?