Your Home Electricians

Formerly AC Electrical Contractors Ltd.
Electricians
251 Raleigh Avenue Toronto ON M1K 1A5
Write a Review
Write a Review
Website
HomeStars
Electricians
Your Home Electricians
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Your Home Electricians

Average customer rating:
9.8 10 (289 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Electrical wire fix

Got the job done as promised; took 90 mins but he found and fixed the problem; took time to explain the cause; great work and would use this company again.

Was this review helpful?
Company Response

Thank you for taking the time to write a review about your experience with our company. we're happy that the electrician took the time needed to find and correctly diagnose the problem so that it could be repaired. Thanks again for choosing AC Electrical 'Your Home Electricians'. We hope to serve you again in the future if ever the need arises.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great quick analysis and repair

Steve showed up and was able to quickly figure out a mysterious circuit Problem where power wasn’t reaching my master bathroom but other parts of the same circuit worked. Took less than 1 hour.

Was this review helpful?
Company Response

Thank you for taking the time for rate your experience with our company. Steven has many years of experience in the electrical field, which highly contributes towards his efficiency at work. We're very pleased to have him on our Team. Thanks again for the wonderful review, we hope to serve you again in the future. Best regards, AC Electrical Contractors Ltd. 'Your Home Electricians'.

JD
JD
2 reviews Toronto, ON
10/10

Light fixture issue

We were having issues with our light fixture in the dining room - currently my wife's at home office. Steve came and was thorough and friendly. He was able to address the issue in a fairly quick manner and provided detailed information. Thanks Steven!

Was this review helpful?
Company Response

JD, thank you for your kind words about Steven. Honest reviews from valued clients such as yourself, are greatly appreciated and help keep our team focused on providing great customer service. I'm glad we were able to offer a good experience while making the office space a better one for your wife to work in.

We look forward to helping you with any electrical need in the future.

Regards,

Hellen

Private User
Private User
Private User reviews Edmonton, AB
9/10

Small electrical issue

I was very pleased with Steven from AC Electrical. He was knowledgeable, explained the issue clearly, and did the work in very good time. He was friendly and pleasant. However, I thought the bill was a bit expensive just to open the breaker box, and open 2 electrical outlets.
In these times of Covid-19, I was told by the company that all electricians were using masks: Steven did not wear one, and did not ask if he should wear one in the house. I did not offer him one either (my bad)--I wore mine. I hope more safety will be taken by him and his co-workers while we are still under the consequences of this pandemic.

Was this review helpful?
Company Response

Thank you for taking the time to write a review about your recent experience with our company.

Although we are happy that our certified electrician
Steven, was able to efficiently, accurately and safely diagnose and repair the faulty wiring for you - the health safety of our clients and employees is just as important. By Steven not wearing his mask during the visit, he potentially put himself at risk and you as well. However, we appreciate your diligence in wearing your PPE and bringing this to our attention.

AC Electrical, has made safety a top priority during this pandemic, and after reading your review we have had a discussion with our employees and have done repeated training regarding Safety during the Covid crisis with Steven. He has since assured our team that he will not forget to wear his PPE when needed.

Thanks again for the review and for choosing AC Electrical. We hope to serve you again in the future.

Hellen Alafogiannis
General Manager | Electrician 309A

LM in Scarborough
LM in Scarborough
0 reviews Toronto, ON
9/10

Fixtures hung quickly and perfectly

After months of delay (Covid precautions/inertia), I found AC Electrical. They were able to come for an estimate, and then the fabulous Steven installed my giant fragile pendant lamp within an hour, plus showed me how to access my bathroom fan and clean it out. As soon as I can buy some more lights to replace the boring standard condo flush mounts, I will have him back!

**I had Steven back and he installed 4 fixtures quickly and efficiently, plus 3 dimmers. He did it all while wearing a mask. I give Steven 11/10 for his work. The bonus point is for being LGBT friendly! I felt very comfortable having him on my home and doing safe, secure and beautiful work that I can enjoy for years to come.

Was this review helpful?
Company Response

Thank you for taking the time to write a review, your feedback is appreciated. Steven is a valued team member. I'm glad that he was able to offer you great service.

Hellen Alafogiannis
General Manager | Electrician 309A

njchapman in Toronto
njchapman in Toronto
0 reviews Toronto, ON
10/10

Diagnose and Fix Electrical Issue and some other minor repairs

This was our first time using AC Electrical and I can say that I was very pleased with them and would definitely call again for any future electrical work. Kyle was very professional and personable, answered all questions that I had and explained what he was doing as he worked, I certainly got the impression that he enjoys his job and this shows in the quality of his work. I would highly recommend then based on our experience.

Was this review helpful?
Company Response

Thank you for taking the time to write a review for Kyle and for YourHomeElectricians™. I'm glad that Kyle was able to provide great service.

Because our electricians are certified and experienced, we stand behind them and their work for at least three years. Thank you for trusting us with your project.

Hellen Alafogiannis
General Manager | Electrician 309A

Gisele Huntingwood Scarborough
Gisele Huntingwood Scarborough
7 reviews Toronto, ON
10/10

Rewiring of fuse box and electrical outlet for kitchen island hood

The process was more involved than i expected but needed to be done anyway. The company is first class to deal with in terms of responding promptly, organizing the whole job which involved hydro as well, courteous. The tidiness and skill of Kyle who did the job was very appreciated as was the additional steps to assist me with the final task!
Thank you AC Electric

Was this review helpful?
Company Response

Thank you Gisele, for taking the time to write a review.

Although there are utility and inspection authorities that need to be dealt with during an upgrade to a main electrical service, our many years of experience have helped us navigate easily. I'm glad the process was as success and that you are happy with the outcome. Please keep in mind that the panel change is warrantied for 5 years.

As, YourHomeElectricians™, we appreciate all reviews. They keep us accountable to provide the best service to our clients as possible. Thank you once again.

Hellen Alafogiannis
General Manager | Electrician 309A

Private User
Private User
Private User reviews Ottawa, ON
10/10

Updated old wiring

Our home is over 100 years old and needed some electrical updating. AC Electrical gave a fast accurate quote, and did a great job. Super friendly and very approachable. Thanks

Was this review helpful?
Company Response

Thank you for taking the time to write a review. We appreciate it.

With almost 30 years of experience doing residential installations, we are grateful for the opportunity to upgrade the wiring in a century home to make it safe and code compliant. Please keep in mind that the entire installation is warrantied for 3 years.

Hellen Alafogiannis
General Manager | Electrician 309A

Arb.m Toronto
Arb.m Toronto
1 review Toronto, ON
10/10

2 projects 2 great results

They did a great job. Steve took ownership over our jobs to ensure everything was taken care of, worked properly and that we were happy customers. Steve and the rest of the team treated our home like it was his and took care of my belongings. All of the work done was top-notch and he provided good advice for service options - I never felt like he was trying to up-sell us on a product or service.
We ended up replacing a heat trace which we just purchased with one from Steve. He explained the problem with the other one and why it wouldn't work. Given the winter we had with the cold and thaws I am so thankful we changed it up.
The team cleaned up after themselves. We are very satisfied customers and would recommend them. We also love their logo!

Was this review helpful?
Company Response

Thank you for the kind words regarding your experience us. Our electricians are more than just a good techs, they are good, friendly, family guys who enjoy their work. We are thankful to have been trusted with your project.

Thanks again for your review.

Hellen Alafogiannis
General Manager | Electrician 309A

Molly12 in Scarborough
Molly12 in Scarborough
0 reviews Toronto, ON
10/10

WIRING FOR KITCHEN RENO

They were excellent
We had a bit of a problem at the beginning but it was quickly resolved
They showed up when they said they would and never left a mess

Was this review helpful?
Company Response

Thank you for your review Molly. Being excellent is high praise and we greatly appreciate it.

Hellen Alafogiannis
General Manage | Electrician 309A

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Your Home Electricians

As, "Your Home Electricians™". We've been servicing GTA homes for over 25 years!

Enjoy peace of mind with our 309A certified electricians, upfront transparent pricing and three year warranty on all installations. We value your time and arrive when we say we will arrive, with a large, fully stocked, branded vehicle to assure most small jobs are completed in one visit.

We look forward to hearing from you, let us know how we can help!

CATEGORIES
Electricians
SERVICES
Vehicle Charging Stations▪ ▪ Electrical Panels ▪ Circuits and Wiring ▪ Lighting ▪ Plugs and Switches ▪ Smoke Detectors ▪ Surge Protectors ▪ Fuse to Breaker Upgrades ▪ Code Compliance ▪ Lighting Controls ▪ Generators ▪ Roof and Floor Heating Cables ▪Knob and Tube ▪ Aluminum Wiring
SPECIALITIES
All material is fully guaranteed by AC Electrical for at least 3 years and panels and main services are guaranteed for 5 years.
WEBSITE
http://www.acelectrical.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
6
RETURN POLICY
100% customer satisfaction guaranteed!
PAYMENT METHOD
visa, mastercard, debit, e-transfer, cash
LICENSES
Yes
MEMBERSHIPS
BBB, Cert. Contractors ESA, Consumers Choice Winners - 2008, 2009, 2010, 2011, Electrician Succes
LIABILITY INSURANCE
Yes
DIPLOMAS
Every tech is 309A certified
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
no min.
PROJECT RATE
paid by the job, not by the hour
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty for our members, 3 year warranty for non members
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.