Your Home Electricians

Formerly AC Electrical Contractors Ltd.
Electricians
251 Raleigh Avenue Toronto ON M1K 1A5
Write a Review
Write a Review
Website
HomeStars
Electricians
Your Home Electricians
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Your Home Electricians

Average customer rating:
9.7 10 (304 reviews)

Sort by

Jon Kwong
Jon Kwong
2 reviews Richmond Hill, ON
10/10

General Electrical Repair

Couldn't get any power to several outlets and switches. Reached out to ACE and within 36 hours everything was fixed. Steve was friendly, knowledgeable and took the time to explain the problem, plus provide some additional information. Great customer service and support. Highly Recommend!

Was this review helpful?
Arne
Arne
1 review Toronto, ON
8/10

One of Two Problems Fixed

Problem was that I asked electrician to fix buzzing/humming from furnace switch. Steven put in new switch but the sound still there. So problem wasn't fixed. Called company but they never called back.

Update: electrician came back and determined the issue was in the furnace, which he isn't qualified to fix. Good follow-up after my original review (6 to 8).

Was this review helpful?
Lynn C in Toronto
Lynn C in Toronto
0 reviews Toronto, ON
10/10

Great work

It's hard to find electricians to service my neighborhood, and so it was a happy surprise to learn that ACE was willing to come out. Once here, Steven and Hank efficiently and cheerfully dealt with my five jobs, including installing a combo light/exhaust fan in the bathroom and dealing with wonky wiring in an outbuilding. They were a pleasure to have and cleaned up when they were done. I'll definitely be using them again and recommending them to my neighbors.

Was this review helpful?
Craig in Toronto
Craig in Toronto
0 reviews Toronto, ON
10/10

Amazing and quick service

Thank you to AC Electrical for sending Steven to our condo. He provided a no-nonsense quote and amazing service, for installation of a light fixture and several dimmer switches. We will be using AC Electrical again!! Would highly recommend AC to anyone.

Was this review helpful?
Company Response

Thank you for the amazing review Craig! Steven is one of our senior electricians with many years of knowledge and experience. We're happy that you appreciate the straightforward pricing he gave and that you're satisfied with the installations performed. Thank you for choosing AC Electrical 'Your Home Electricians', we look forward to serving you in the future.

macwish1648 in Toronto
macwish1648 in Toronto
0 reviews Toronto, ON
10/10

Renovation of home wiring: removal and replacement on knob&tube wiring

In order to renew our home owner's insurance, we had to remove the old knob&tube wiring in our house and replace it with wiring that meets code. Given the many times this old house had been renovated, often by uncertified do-it-yourselfers, the old wiring had many potentially dangerous faults. Hank pointed out all of the problem areas with the result that we were happy that the insurance company insisted on the rewiring job, The work was done within the estimated time of the contract, within the estimated cost, and everything works as it should. We could have asked for a better jon.

Was this review helpful?
Company Response

Thank you for the great feedback - We appreciate it! At AC Electrical 'Your Home Electricians', we keep our clients aware of the work being done so that clients have a better idea of the condition of their homes' electrical system. Safety is a top priority for us and we're thankful that you chose us to have your home rewired. Our electricians are very knowledgeable and experienced which contributes to their efficiency. They're also very pleasant to communicate with, so we're very pleased that Hank was able to discuss different aspects of the project with you. Thanks again for choosing AC Electrical 'Your Home Electricians' for such an important project at your home. We appreciate your business and look forward to serving you in the future if the need arises.

Private User
Private User
Private User reviews Toronto, ON
10/10

Perfect installation of transfer panel for back-up generator !!

Perfect, perfect, perfect. This firm re-wired our little bungalow just before we moved in to it, 20 years ago. I went with them as I continued to hear good things about them. Genelle, the office manager, was terrific to deal with. Nick (the owner of AC) and Kyle (his expert electrician) showed up on time and smiling (in the midst of COVID). Nick talked Kyle through the job and left. Kyle did a gorgeous and neat job in 3.5 hours. He only had the power off for a few minutes. He was super to deal with. The installation is flawless.

I waited a few days and turned on the Yamaha 3K inverter/generator. EVERYTHING worked .... except the furnace. Ooooops ....

Little did I know that my (new) furnace required a bit of a wiring switcheroo in order to accept the power from the generator. Nick came by (when he should have been at his grandaughter's party) and switched two wires around in the new transfer panel. Success.

I wouldn't be surprised if this firm is a bit more expensive than some other firms. they should be - they are the very best. I will use only them for anything electrical.

Thanks, AC !!

Was this review helpful?
Company Response

Thank you for taking the time to write us such a wonderful review! We're pleased knowing that you had a great experience with our Team and would consider us for future work if required. We're also happy that Nick was able to address the power to the furnace so efficiently. He's our head electrician and is a great role model for our entire team. Thanks again for choosing AC Electrical 'Your Home Electricians', we look forward to serving you in the future.

Peter
Peter
0 reviews Toronto, ON
10/10

Install of an EV charger

AC Electrical tackled the challenge of connecting a basement panel to where I wanted the EV charger with ease. Responsive and quick to get the job done. Second time I have used AC. Thanks Nick and Steve.

Was this review helpful?
Company Response

Peter, thank you for the 10-Star review! Feedback from our repeat clients is so important. We've set the expectation and we have to keep living up to it. We're pleased that you were very satisfied with the installation done by Nick and Steven, and that it was performed professionally and efficiently as you expected. Thanks again for choosing AC Electrical 'Your Home Electricians'. We look forward to being of service to you again in the future.

Robert
Robert
13 reviews Scarborough, ON
10/10

Troubleshooting and switch/outlet replacement

Amazing service, very nice, extremely knowledgeable. I had an outlet that was mis-wired from the original owner, Steve quickly figured it out and repaired it. He was able to come back on short notice to replace switches and outlets throughout the home that were problematic because of aluminum wiring. I had a tight deadline and I appreciate Steve staying late to complete the job. Would absolutely use them again and highly recommend them

Was this review helpful?
Company Response

Robert, Thank you for taking the time to write such positive feedback about your experience with our company. Steven is one of our senior technicians and his work ethic is so admirable by the rest of our team. He genuinely enjoys the work that he does and works hard to get the tasks done in a safe, efficient and professional way - while ensuring that the client is happy in the process. Thank you for recognizing his knowledgeability and hard work - it's very motivating to him and to our entire team. Thanks again for choosing AC Electrical 'Your Home Electricians' and for the high recommendation. We appreciate it!

Dani Habbal
Dani Habbal
5 reviews Toronto, ON
10/10

Exterior brick lighting

The work they have done on my building was night and day, they installed all exterior spot lights along the front to help illuminate the building at night which were controlled by an automatic sensor for lights to turn on and off by themselves. I am more than pleased with how professional Kyle and David were along with Steven who was co-ordinating all of the work and permits. They knew exactly what would look good and made all the decisions with design and placement of the lights and it turned out amazing. Very organized team, I was searching for a few companies and AC electric was in and out within one day, cleaned up after themselves, and showed up on time with no involvement from my end.

Steven Thank you very much for all your help, also thank you Kyle and David for your hard work and effort.

Was this review helpful?
Company Response

Dani, thank you for such a lovely review! Your feedback is an indication of how well our team worked together, how efficient and professional they were and that you're very satisfied with the overall experience. As a company, this makes us feel so honored to have such a great team of technicians. Businesses aim to have employees who truly represent their values; and Steven, Kyle and David have definitely done us proud. Your feedback will serve as motivation to them to keep doing good work, and will encourage us to keep making our clients happy by providing exceptional service as promised. Thanks again for choosing AC Electrical. We hope to serve you again in the future.

Aaron in Scarborough
Aaron in Scarborough
5 reviews Toronto, ON
10/10

Excellent customer support

On August 7th, I noticed a fishy smell coming from my electrical panel. A quick online search suggested breakers (or wiring insulation) were burning, producing the smell. I called AC Electrical, and Steve came out quickly, after regular working hours, temporarily replaced two breakers that were likely culprits, and recommended a complete panel replacement. He has many years of experience and is willing to share stories and advice.

I eventually decided on getting the Schneider Electric D-Square panel with a whole home surge protector. Steve came back out on Monday, August 10th and quickly installed the panel. He allowed me to watch (I wanted to see if I could learn anything, and he didn't mind). Steve was willing to teach and offered tips throughout the day (including where the proper location was to install the whole home surge protector). He also told us about his trips and showed pictures, which were interesting and helped pass the time while waiting for Toronto Hydro to come by to disconnect the power.

With respect to customer service, whenever I had questions or concerns, Hellen and Nick were extremely professional over the phone. I feel, as a customer, with Hellen around answering calls, even if you're worried about anything, she'll try her best to make you feel comfortable and assured. Nick is also friendly and willing to share advice.

The fishy smell is slowly dissipating, and I'm glad to have one less thing to worry about!

Was this review helpful?
Company Response

Thank you for taking the time to post a review, Aaron. Your honest review will help others get a sense of what kind of experience they can expect when calling our company. We will also donate $10 for your review, as we do for all reviews, to Sick Children's Hospital, as a way to pay it forward.

Should you like to discuss the installation of your new panel or any other electrical issue, please reach out to us, we'd be happy to help.

Hellen Alafogiannis
General Manager | Electrician 309A

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Your Home Electricians

As, "Your Home Electricians™". We've been servicing GTA homes for over 25 years!

Enjoy peace of mind with our 309A certified electricians, upfront transparent pricing and three year warranty on all installations. We value your time and arrive when we say we will arrive, with a large, fully stocked, branded vehicle to assure most small jobs are completed in one visit.

We look forward to hearing from you, let us know how we can help!

CATEGORIES
Electricians
SERVICES
Vehicle Charging Stations▪ ▪ Electrical Panels ▪ Circuits and Wiring ▪ Lighting ▪ Plugs and Switches ▪ Smoke Detectors ▪ Surge Protectors ▪ Fuse to Breaker Upgrades ▪ Code Compliance ▪ Lighting Controls ▪ Generators ▪ Roof and Floor Heating Cables ▪Knob and Tube ▪ Aluminum Wiring
SPECIALITIES
All material is fully guaranteed by AC Electrical for at least 3 years and panels and main services are guaranteed for 5 years.
WEBSITE
http://www.acelectrical.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
6
RETURN POLICY
100% customer satisfaction guaranteed!
PAYMENT METHOD
visa, mastercard, debit, e-transfer, cash
LICENSES
Yes
MEMBERSHIPS
BBB, Cert. Contractors ESA, Consumers Choice Winners - 2008, 2009, 2010, 2011, Electrician Succes
LIABILITY INSURANCE
Yes
DIPLOMAS
Every tech is 309A certified
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
no min.
PROJECT RATE
paid by the job, not by the hour
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime warranty for our members, 3 year warranty for non members
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.