hot water tank needed new control
Water Filtration & Purification review in
Essex
No hot water for rental. Called on Sunday @ Noon. Told no work done on Sunday so appointment made for Monday between 10-2pm. At 1:50pm I CALL THEM & am told technician won't be there until at least 3pm. Again, no coutersy call, let alone not showing up on time. Service reps give me hollow apologies & I reshedule because I have to go to work after wasting a day. So Reliance...with door to door hot water renters pressuring your business..where is yur customer service you tout?? What is my wasted day worth? I try for some satisfaction on phone but they act like it is just another pest customer. Am looking into buying my own tank now.
- Approximate cost of services:
- $0.00
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- Company Response
I am so sorry for any frustration that was caused- Cait