Reliance Home Comfort

Heating & Air Conditioning
2 Lansing Square Toronto ON M2J 4P8
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New Homeowner in Toronto
New Homeowner in Toronto
6 reviews East York, ON

Hot Water Heater Rental

We bought a home with a reliance rental. We paid ~$75 to keep the tank for a few months while we lined up a replacement, most of which was an 'account opening' fee.. Even though the previous owner had an account.

I called and asked for fees associated with returning a hot water tank rental and was told that if we returned the tank emptied there would be no charge.

A week after returning the tank, we received a ~$220 bill for 'account closing and tank inspection'. No mention was made of this on the call with the rentals department.

These guys will take your money with hidden fees. I would avoid them at all cost.

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Company Response

I am so sorry for any frustration that was caused. I'd like to thank you for providing your feedback. -Cait