It is absurd that a company that I have never used or signed a contract with can charge me money to remove their hot water tank that I never wanted in the first place...I was told by their csr that I could have a company remove the tank and return it to them for no charge (which I did) and then I get a bill in the mail charging me for an inspection of their tank and an account closure fee...I'm told I will get sent to collections if I refuse to pay...no wonder most people hate this company and their ridiculous rentals...I would never ever recommend this company...ever.
- Company Response
I would like to learn more about this issue Chris. Please contact me at firstname.lastname@example.org with your contact details and I will escalate this issue to our Customer Solutions Team for investigation and follow up. Thank you. ~ Rich