Reviews

0/10

It is absurd that a company that I have never used or signed a contract with can charge me money to remove their hot water tank that I never wanted in the first place...I was told by their csr that I could have a company remove the tank and return it to them for no charge (which I did) and then I get a bill in the mail charging me for an inspection of their tank and an account closure fee...I'm told I will get sent to collections if I refuse to pay...no wonder most people hate this company and their ridiculous rentals...I would never ever recommend this company...ever.

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Company Response

I would like to learn more about this issue Chris. Please contact me at rmassingham@reliancecomfort.com with your contact details and I will escalate this issue to our Customer Solutions Team for investigation and follow up. Thank you. ~ Rich

10/10

This is the second system we have purchased from boonstra one hour...so clearly we are very happy with them...chris set us up with the right system for our new home and cam and Daniel worked tirelessly to make it perfect...it's nice knowing we don't need to worry about hunting for a quality heating and cooling contractor...also ditched our rental hot water tank thankfully...we strongly recommend this company...ask for chris, he won't steer you wrong :)

1 of 1 people found this review helpful.
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10/10

best guarantees and warranties...fantastic clean up...very professional installation crew...our salesperson was shocked when we chose to cancel other sales calls...he was our first contractor and he blew us away...don't bother calling anyone else...

0 of 1 people found this review helpful.
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10/10

i cannot say enough about this company...i had multiple companies out to my home and was most impressed with boonstra's one hour...the salesperson was knowledgeable and very friendly...he obviously cared about our needs and got us everything we wanted... the installation went just as well as the sales call...incredible cleanup... follow up service has been excellent... i would highly recommend this company to anyone

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10/10

very impressed with the quality of the warranties, guarantees and exceptional service and workmanship of the crew that showed up...i would have no issue referring this company to anyone in my family...

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