Knights Protective Flooring

I believe in giving people shots and the benefit of the doubt, but at some point you need to be held accountable. At the initial consultation, they came across very knowledgeable and passionate about their trade, and while they were higher than other quotes, it was their passion that drew me in. Work looked good, reviews looked good. Once we decided to move forward and begin work, it was a series of unfortunate events. Communication and punctuality were lacking (either showing up without notice or not showing up when scheduled), but I kept pushing through. This was a small job (64 sqft) and was supposed to take 3 days. Day 1 was to prep the concrete (level/sand). By day 6 they were still working on levelling and was told that the project was misquoted and that it would require one of their specialists and another $1k. Note at this point they had ruined two of my carpets (with cement/tar/concrete) as well as a towel (that they used to stop the self leveller from spilling into another room). On day 9 when we still hadn't heard when this "specialist" would be able to come, we decided to pull the plug on the job. Very apologetic I was told that they understood and would be refunded half my deposit. That was 6 weeks ago. I have neither heard from them nor seen any deposit refund. Really hoped things would have gone differently, but feel at this point that it is important to share with others.

This project included repair work to concrete and wood porches and re-doing the flooring. Communication was great from planning to end of project. The team provided recommendations to help me with what would look best and were transparent on timing and budget which they stuck to. Very friendly and professional to work with!

I really appreciated the quick response and follow up to my request for the issues with my balcony. They really took the time to assess and give me the full details of how to proceed and how much it would cost.
I so happy with the finished results. Thank you so much!!

I was ready to put in a new deck, this company convinced me that they could bring it back to life
There was a 3 person crew. They did such a great job that I hired them for my brick cleaning, relaying and sanding! I couldnt be happier!