One Stop Bath

Bathroom Renovation
ON L0H 1J0
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85%

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Reviews by rating (past 12 months)

Reviews for One Stop Bath

Average customer rating:
9 10 (21 reviews)

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Private User
Private User
Private User reviews Rocky Mountain House, AB
10/10

I highly recommend them for any renovation needs

I couldn't be happier with my bathroom renovation! The team was professional, punctual, and extremely skilled. They transformed my outdated bathroom into a modern oasis. The quality of their work exceeded my expectations, and they paid attention to every detail.

Approximate cost of services:
$300.00
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Company Response

thank you very much for the positive comment. Enjoy your new bathroom.

-One Stop Bath-

Private User
Private User
Private User reviews Winnipeg, MB
10/10

Highly recommend

We recently had our bathroom renovated and could not be happier with the results! The team was incredibly professional, always on time, and kept us updated throughout the entire process. The quality of workmanship is outstanding, and they paid great attention to detail. Our bathroom now looks like something out of a luxury magazine. Highly recommend!

Approximate cost of services:
$350.00
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Private User
Private User
Private User reviews Campbellton, NB
10/10

A Bathroom Beyond My Dreams

I can't express how delighted I am with my newly renovated bathroom! The professionals at on stop bath truly turned my vision into reality. They were patient and attentive, offering expert advice that really made a difference in the final design. The combination of modern fixtures, elegant tiling, and smart lighting has completely transformed the space. It's now a perfect blend of functionality and style. The entire project was completed on time and within budget, which was a huge relief. Thank you, One stop bath, for creating a bathroom beyond my dreams!

Approximate cost of services:
$450.00
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Company Response

Thank you very much for the positive comment. It was a pleasure working for you. Enjoy your new bathroom.

-One Stop Bath-

Private User
Private User
Private User reviews Gravenhurst, ON
10/10

Incredible Attention to Detail

Choosing One Stop Bath for my bathroom renovation was the best decision I made. Their attention to detail is simply incredible. They transformed my outdated bathroom into a sleek and stylish space that I now love spending time in. The team was punctual, respectful, and always kept me informed throughout the entire process. I particularly appreciate their creative solutions to maximize space and storage. The end result is a bathroom that feels much larger and more luxurious than I ever imagined. Kudos to One Stop Bath for a job well done!

Approximate cost of services:
$500.00
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Company Response

Thank you very much for your business and cooperation with us. Enjoy your new bathroom. we welcome referral.
-One Stop Bath -

Private User
Private User
Private User reviews Ottawa, ON
10/10

Exceptional Bathroom Transformation

I am absolutely thrilled with my bathroom renovation! The team exceeded all my expectations. From the initial consultation to the final touches, every step was handled with utmost professionalism and care. The design process was seamless, and they truly listened to my ideas and incorporated them beautifully. The quality of materials used is top-notch, and the craftsmanship is impeccable. My new bathroom is now a luxurious oasis that combines modern elegance with practical functionality. I highly recommend anyone looking for a stunning bathroom makeover!

Approximate cost of services:
$500.00
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Company Response

Thank you very much for the comment and positive review. It was a pleasure working for your family. Enjoy your new bathroom.
- One Stop Bath -

Private User
Private User
Private User reviews Sarnia, ON
0/10

Nightmare bathroom

They hired a guy named Moe that could not do the job . Charged my visa in full before the job was done . Moe was not able to put the vanity in , do plumbing or the electrical. He knocked out the Hydro to the bathroom and a bedrooms and hallway . When Moe put the vanity in ( the vanity was not leveled and we were not able to open the bottom draw) . Moe also put the old toilet in our brand new shower that we have never used. .He attempted to install the toilet This was not done professional . And the picture of a guy fixing the drywall and the electric is not Moe. . We hired One Stop Bath to have our renovation done professionally , but they were not able to provide service that was promised . I would like my money back in full as nothing was done to code. One Stop Bath charged me $3955.00 for this nightmare. I am still waiting for a refund . My husband and brother in law did the electrical and drywall and installed the fan ( we did the work on this ) . Who installed the vanity was not your company ( we paid ) and for the plumbing not your company ( we paid ) . NOT one stop bath . There is more to this nightmare that was not done . June 21 2024 We where never asked to see if someone else can come over to fix the nightmare . What we agreed on is in the picture I provided . So I took the money what he was willing to give me After many arguments , ( I have text to prove this ) But that is not what was agreed on March 21 2024. The total bills that we paid was $1840.48 and for the work we did . We paid for the drywall , electrical (wires) and buy screws that Moe lost for the bathroom door . On March 21 2024at 5:17 PM we were told they credit us for the extra hours we worked and other parties . SO where is that . Please see the copy of the text from Erps promising me that . We would have not said NO for someone else to come fix the problems that was cause by Moe (YOUR COMPANY ) . My husband was sick at that time and just had surgery . This mess made the situation worse on us. Can you please explain why we paid $3955. -$ 1500=$2455.00 for. What we agreed in the signed contract was not done at all by your company at all . And another text att they never paid for lodging fees . Moe was supposed to be at my house on Thursday at 8 AM no show , Friday at 8 AM no show and Sunday at 8 AM showed up at 11:45 AM ( but Moe called me stating you do know you live far from me ) . And was told that the final payment would be taking off my credit card when the job was done by your company ? Please explained why did your company take the last payment out when the nightmare was happening and you know about it . Please explain so every one can see . We paid for the nightmare. RUN FROM THIS COMPANY DONT WALK .

Approximate cost of services:
$3,955.00
6 of 6 people found this review helpful.
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Company Response

Right after we got a phone call on what happened . Our representative offer to have another installer come to the house. The gentlemen at the client's house decline to have us send another installer to fix the issue. Therefore, we came to an mutual agreement that the client agree we will pay for any expenses with receipts made to finish the job. The client did agree to that condition. We did settle with the client of a total of $1500 that we both agreed that was fair. Proof are available for the conversation. Again we do apologize for what happened but everything was already handled accordingly.

Madanou
Madanou
1 review Whitby, ON
10/10

Beautiful On suite Shower renovation

I hired One Stop Bath to upgrade my on suite shower. They took a little longer. Because they had to do extra unexpected work. The installer took his time to make sure the work is done right. Good job guys !! I love my new shower <3

Approximate cost of services:
$11,500.00
2 of 2 people found this review helpful.
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Company Response

Thank you Madanou for allowing us to complete you Shower Renovation. It was a pleasure working for you and thank you for the positive comment.

May
May
1 review Guelph, ON
10/10

Excellent services and fast turnaround time

I grandma had trouble entering her bathub. I called One Stop Bath to complete the job. They did everything in 3 days. The work look really nice ans price is Ok compare to the industry. I do recommend them

Approximate cost of services:
$10,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your cooperation and business with us.
- One Stop Bath 647-507-0758 -

Laura in Oshawa
Laura in Oshawa
7 reviews Oshawa, ON
0/10

Terrible work and customer service

UPDATE: the company contacted me after I posted this review to see what they could do to make the situation better. I suggested they could come and redo the mistakes. They informed that wouldn't be possible because its been more than 6 months since the job was done (it was completed in June of 2023). They offered to install a new fan and provide a $350 rebate. I accepted the offer and they immediately asked me to remove this review. I refused, as that is the exact opposite of the purpose of HomeStars.
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ORIGINAL REVIEW: A truly awful experience. I had high hopes as the promises made during the sales pitch seemed so great. I was promised 100% complete satisfaction and a lifetime guarantee. The job was to replace the bathtub, flooring, install an exhaust fan, vanity and pot lights, and paint. The job was to take 6 - 8 days to complete. In the end, it took a month and the whole process was frustrating.
The team that came in clearly had no certifications or professional experience. Caulking looked like it was done by a child, cracked paneling was tile installed in the tub surround, there was no proper waterproofing installed (including a wood quarter round at the base of the tub), paint was applied so thick it had drips and roller marks, patching and sanding of walls was terrible, electrical work was questionable to say the least (an "extra" wire seemed to have appeared and they couldn't figure out what it did), and the fan was damaged during installation.
My complaints about the workmanship were met with "we will fix it", only to have the same crew come in and redo the same mistakes. They denied damaging the fan and said it was the normal sound of the fan (which was brand new out of the box, 2 soanes, and when turned on rattled like it was 30 years old). When asked about certifications with respect to electrical etc., I received no response.
I was automatically charged the full amount of the completed job before the it was done. They sent a "fixer" after about a week of no response to my question of when the bathroom would finally be completed. The fixer did the best he could but the end result was still terrible but at that point I felt defeated and did not want these people in my home anymore and did not want to have to deal with anyone at One Stop Bath.
I would caution anyone considering using them on a project.

Approximate cost of services:
$13,500.00
4 of 4 people found this review helpful.
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Company Response

Hello Laura, we are sorry to hear about your experiences. We do have a new management in place. We understand, we did you're bathroom renovation last year in 2023. Could you please give us a phone call at 647-507-0758 so we can discuss more about your experiences.

Karen
Karen
1 review , ON
8/10

Bathroom Reno

Fix required to bath tub caulking. Came today and did an amazing job!!
Ver pleased with the results.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for the comment and the rating.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about One Stop Bath

We are a BATHROOM renovation company. We can add fashion and function to your bathroom experience! CONTACT us for a FREE no-obligation estimate.
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