- Approximate cost of services:
- $500.00
- Company Response
Thanks Lisa for your feedback, its always a pleaser to work whit you. :)
Thanks Lisa for your feedback, its always a pleaser to work whit you. :)
Hi AVI. We value your feedback and appreciate you taking the time to help us diagnose any issue in order to keep improving and training our teams. However, respectively, there are clients very hard to please and you are of them. 1.You asked to clean the fridge very early in the clean, the team was very aware of the task 2. They aren't upset for what you ask but HOW you asked 3.Our team's are trained to always be safe in first place and they only wear shoes inside when, and that was the case, the house had renovation work done. 4. Wen you called the next day complaining , Bettenca cleaning happily sent you a different team for a reclean, as part of our satisfaction warranty.
Finally, I m very surprised that after our conversation over the phone that you said you were happy with the second team,
You decide after 2 months of the cleaning service, you are not satisfied.
Thanks
We really appreciate your feedback, Thank you for your kind words :)
Thanks so much for your feedback. Our client's satisfaction is our commitment.
Hi John, it's always a pleasure to work for you once again. Thank you so much for your feedback
Hi Grant, thanks for your feedback, it's always a pleasure to work whit you.
Hi there, Thanks for your feedback. We value every client's feedback in order to improve. However I believe that this is not honest feedback, over the phone you complained ONLY that the cleaners had not cleaned the blinds, as explained to you this service was not included in your booking, it is available for an extra cost and you chose not to have it. A list of what was included in your cleaning was provided to you by email before the cleaning date, also on our website you can check our cleaning checklist, as you can see, the blinds are not included on a regular basis.Thanks
Hi Fei, we appreciate your feedback. Thanks so much! It was a pleasure working whit you
Immediate Call Back, Clarification and Amazing Service
Thanks Adam for your feedback. Was a pleasure working with you.
Hi Lisa, We truly appreciate your feedback :)Thanks for trusting Bettenca Cleaning in this stressful moving time, our commitment is to provide an excellent service and we are very happy to meet your expectations. Was very nice working with you :)