Flat Roof Replacement (Job Abandoned)
Initially, Gen Home (and Nat, the owner) was fantastic: very responsive, knowledgeable and proactive. The team onsite who did the work was also great. They were professional, friendly and efficient.
The work that was completed was very good. Unfortunately though the job was never finished and eventually abandoned. Eaves troughs and downspouts were never installed. Flashing and repairs to the fence (which was removed and reinstalled) were never completed.
After multiple calls and emails over many months, and an initial commitment to return to finish the job, they stopped responding.
I'm not sure if they're still in business? This also unfortunately impacts the 10-year warranty on the roof. I have now had to get someone else to finish the work.
- Approximate cost of services:
- $7,000.00