Appliance Repair Crew Inc.

Formerly Dynamic Appliance Solutions
Appliance Repair
Markham ON L6B 0M8
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HomeStars
Appliance Repair
Appliance Repair Crew Inc.
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75%

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Reviews by rating (past 12 months)

Reviews for Appliance Repair Crew Inc.

Average customer rating:
8 10 (366 reviews)

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inderpujara in Toronto
inderpujara in Toronto
0 reviews Brampton, ON
10/10

dishwasher

they gave me same day service , very much satisfied with quality of service at very genuine price

Approximate cost of services:
$150.00
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Company Response

Thank you. We appreciate your business and efforts to leave us a positive feedback.

dus157 in Toronto
dus157 in Toronto
0 reviews Toronto, ON
10/10

Washer repair

My GE washer has drain issue. I called appliance repair crew and technician came in. He throughly checked and found the problem with drain pump. It was too noisy. I told him to replace and he installed the new pump. He run the cycle and explained me how to take care in future. I must say that the technician was very knowledgeable and professional. I am very satisfied with his service and approach. I will sure recommend their service. He maintained all the safety measures while working and I really appreciate it.

Approximate cost of services:
$369.00
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Company Response

Thank you. We appreciate your business and efforts to leave us a positive feedback.

atmanpatel in Toronto
atmanpatel in Toronto
1 review Oshawa, ON
10/10

Dryer repair

I found Appliance Repair Crew Inc online while I was looking for someone who could repair my dryer on a short notice. I was able to get hold of Rakesh, who came for an initial assessment and was able to figure out the issue. He ordered the part for us on our request as we have a newborn baby and we preferred not to go through that hustle of looking for part that needed to be fixed. He was very efficient and quick in fixing our dryer. The service fee was reasonable. I would definitely recommend Appliance Repair Crew to others as I found Rakesh very knowledgeable, patient and professional.

Approximate cost of services:
$250.00
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Company Response

Thank you. We appreciate your business and efforts to leave us a positive feedback.

Mike in Scarborough
Mike in Scarborough
1 review Markham, ON
10/10

Repair of my oven

I had found Appliance Repair Crew online a little while back and have used them a number of times. They have fixed my washer and dryer, fridge and most recently my oven. Each time I have reached out, I have been able to get service very quickly. Each time, Rakesh has come out to do the repair. He is very professional and knowledgeable. In the most recent situation with my oven just before Christmas, Rakesh came to look at the issue. The part that needed to be replaced was on back order and was going to take weeks to receive. Rakesh took it upon himself to see if there was another part that could be used instead. He was able to find another option and was able to fix the oven before Christmas so we could still cook our turkey.
It is great to have a reliable company to contact for these types of repairs as they don’t build things the way they use to. I would recommend Appliance Repair Crew to others as a satisfied customer.

Approximate cost of services:
$200.00
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Company Response

Thank you. We appreciate your business and efforts to leave us a positive feedback.

mightywighty1 in Toronto
mightywighty1 in Toronto
0 reviews Mississauga, ON
10/10

Great service at affordable price

Couple days back my fridge broke down at night, suddenly stopped cooling. Me and my husband were stressed. Started searching for repair companies and found Appliance Repair Crew with positive reviews and called them. They showed up next morning, serviced my fridge and fixed it in less than an hour.
I am so glad such company is out there during this pandemic Helping people must recommend.

Approximate cost of services:
$280.00
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Company Response

Thank you. We appreciate your business and efforts to leave us a positive feedback.

Private User
Private User
Private User reviews Markham, ON
0/10

Worst People I have seen ever

Inexperienced people. Takes any work, knowing that they will not be able to repair. I have given all details of my microwave which is not working. They had to check parts available or not. Anybody can find that by Google and for experienced technician it's not an issue to understand what can be the problem even before coming to site. Dishonest service, looking for the service charge only, without taking care of customers interest. Careful, you are pay them for nothing. They simply take their charge, send you text, parts not available. When asked, they answer parts not available, is it my problem? I don't recommend to call these people for any repair work.

Approximate cost of services:
$89.00
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Company Response

We're sorry to hear about your experience at our business and we'd love to make things right. The management approached you with possible solution to your problem. Hope you liked it. Please accept our apologies.

Rob in Oakville
Rob in Oakville
1 review Oakville, ON
0/10

THIS COMPANY TAKES ADVANTAGE OF SENIOR CITIZENS.

My elderly parents hired this company to repair their 20 year old Miele dishwasher in March 2020. DAS charged them $225 to check the main board, watering system and electric circuit, then recommended a new circulation motor at $678. DAS brought the wrong motor leaving the dishwasher unusable just before the pandemic lockdown occurred, though they promised to be back when allowed to do so. They returned the 3rd week of May with the correct motor however the dishwasher still does not work and DAS have now advised a new control panel is required at $300 to $500 above the $1000 my parents have already paid them. We suspect they replaced the motor when not required and the original technician did not perform a proper service.DAS should have recommended the purchase of a new dishwasher. My parents have mobility issues, finding it very hard to manually wash dishes and are still without a dishwasher. DAS has not returned their calls. The treatment of my elderly parents by this company is disgusting and I would avoid using DAS for any services.

Approximate cost of services:
$1,100.00
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Company Response

We're sorry to hear about your experience at our business and we'd love to make things right. The management approached you with possible solution to your problem. Hope you liked it. Please accept our apologies.

a514g640 in Milton
a514g640 in Milton
1 review Milton, ON
0/10

Fridge Repair

They sent technician who said I need compressor repaired. They said they will send me invoice by email so I can make a claim with fridge company which LG. I am still waiting for the email after 2 days and nothing has come yet. Without a fridge and repair appointment because of this. Now they are not even picking up the phone

Approximate cost of services:
$89.00
1 of 1 people found this review helpful.
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Company Response

We're sorry to hear about your experience at our business and we'd love to make things right. The management approached you with possible solution to your problem. Hope you liked it. Please accept our apologies.

faye in Toronto
faye in Toronto
1 review Toronto, ON
0/10

Terrible Service

I hired Dynamic to fix my refrigerator end of Nov 2019. They charged me $363.00 assuring me they knew why water was building up in freezer.
I was away for a number of months after the fix
and came back in March to the same problem. Due to Covid-19 I did not call right away. But on April 8th I wrote them and they came back and asked for my address. After that I heard nothing. I wrote them April 13, no response. I wrote April 21 no response. So I called them and was told they only guarantee their work 1 month!!! They would discuss it with the manager and get back to me. May 3rd , still no response.
This was not an insignificant charge yet they are ignoring me.

Approximate cost of services:
$363.00
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Company Response

We're sorry to hear about your experience at our business and we'd love to make things right. The management approached you with possible solution to your problem. Hope you liked it. Please accept our apologies.

Pat MacLeod from Mississauga
Pat MacLeod from Mississauga
5 reviews Mississauga, ON
0/10

Referator

I had a technician come out to assess the issue with my fridge I indicated I thought it might be the compressor and if it was I would not invest that kind of money in the fridge. I was told it was the memory board at a cost of approx $900 for parts and labour. I decided to go with the repair and was told it was a special order part so I'd have to wait 10 business days. I said are you sure it is Christmas and may be delayed and I was assured it would be in within the 10 business days, it was not it came after 15 business days. They put the memory board in and my fridge was still not working properly. The sent out the technician a second time and this time he happened to have a memory board in his truck (my old one is what I believe it was) and installed a second "new" memory board, which surprise did not fix the issue. They then sent out 2 technicians and told me it had to be the compressor. I'd like to clarify at no point have they checked or tested the compressor and just said it sounded fine. For an additional charge of $1,300 plus labour I could have this replaced. I said for the cost of both repairs I could have bought a replacement fridge. At this point the technician called his "Manager" and then called me back to say they would give me $200 off the compressor. I told him what he could do with the compressor and the "discount". I am appalled that the Manager did not have the decency to call me directly. I am appalled that Homestars allows this company to remain on their site. I believe this company is a sham, the take people to the cleaners and have no clue what they are doing because at no point did the technician take out any tools to test my compressor. I believe any positive reviews you find on here or anywhere about this company must have been posted by friends and family as I was taken to the cleaners spent $900 when I should have invested it in a new fridge. I will never make that mistake again.

Approximate cost of services:
$900.00
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Company Response

we apologize about the inconvenience you had i would like to explain that when the order for any part is a special order we always order more than one part and keep in stock for future repairs and that time your part was under warranty when the technician came to visit your house as a No Charge before we dispatch a technician we have to make sure that he has all things in his truck to solve your problem because it does cost a company to sent out technician, as your problem was not solved we had our two technicians on the site for no additional charge but the compressor was shorting out the main control board again n again which we already replaced in warranty and no matter how many times we change it, it will be shorting the board out until we replace the compressor and compressor cannot be tested unless main board is good and sending power to the other components we feel sorry that we your parts which needed replacement were expensive we also offered your 220$ discount, as far as the concern that your expected the management to call you when the technician is on site he is representing a company and any thing which he offers to a customer is approved from management.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Repair Crew Inc.

Appliance repair crew Skilled Technicians & Insured Services at Affordable Price 10+ years Average Tech Experience 10, 000+ Appliances Fixed Why To Choose Appliance Repair Crew Fast Service Appliance Repair crew is ready to assist, We come and fix your problem on same day you call us Satisfaction Guaranteed Our ...
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