Elite Appliance Service - Ottawa

Appliance Repair
Ottawa ON K2M 2T5
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Write a Review

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HomeStars
Appliance Repair
Elite Appliance Service - Ottawa
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98%

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Reviews by rating (past 12 months)

Reviews for Elite Appliance Service - Ottawa

Average customer rating:
9.8 10 (141 reviews)

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Ahmad in Toronto
Ahmad in Toronto
0 reviews Toronto, ON
10/10

Microwave Repair

Fixed my microwave quickly and efficiently! Very good and responsive service! They are very professional and understanding. Arrived on time and quickly fixed my issue, and gave me tips on how to make it doesn’t break again. work order number :448814

Approximate cost of services:
$50.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Kefka in Toronto
Kefka in Toronto
0 reviews Ottawa, ON
10/10

Friendly, Professional, and Honest!

The appliance repairman who came to our house was professional and quickly identified what was wrong with our old washer. Instead of trying to upsell us on pricy labour, he kindly suggested it was time to get a new one. He was professional and friendly throughout the process. (work order number: 448506)

Approximate cost of services:
$125.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Lori in Mississauga
Lori in Mississauga
1 review Ottawa, ON
10/10

Fridge door seal replacement

The Elite technician was very knowledgeable, friendly and courteous.
He even address another small issue . Followed COVID 19 procedures.
I would highly recommended them and would use them again in the future. Work order number 443916

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

PRGlassDiva
PRGlassDiva
1 review Ottawa, ON
10/10

Elite Customer Service with Elite Appliance Service!!!

(Under warranty!) RE work order number 444293. I received a call a day in advance of our appointment from a lovely person who told me to expect the technician during a smaller window of time, and that in itself was helpful. The best was learning that the technicians are all double-vaxxed! Then the technician sent a text to let us know 30 min in advance to expect his arrival. He checked our machines and provided us with terrific tips and pointers about how best to maintain our washer and dryer. Very informative and thoughtful and very professional and nicely mannered.

Approximate cost of services:
$125.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service!

Nico in Toronto
Nico in Toronto
0 reviews Ottawa, ON
10/10

Dishwasher Repair

Highly recommend the Elite appliance service. The customer service agent is really friendly and knowledgeable. Our warranty started date is different from the date on the purchased receipt. He explained how to contact Fisher & Paykel to get the service request from them so we could get the repair done under warranty. The technician was on time, friendly and knowledgeable. We need to book another appointment until the new tube arrives. The technician finds a way that temporarily fixes the problem, so we could try the dishwasher to see if there any other issue cause the leaking problem rather than the damaged tube.

Approximate cost of services:
$1.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Mary Beth in Ottawa
Mary Beth in Ottawa
1 review Ottawa, ON
10/10

Dryer Repair

Our dryer was shaking and making a terrible noise. Communication leading up to our appointment was excellent! The tech arrived within our service window and was professional and efficient. They fixed our dryer quickly and took the time to explain how it likely broke and what we could do in the future to avoid it happening again. Would DEFINITELY use their services again! Thank you so much (work order number :442224)

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Spoons13
Spoons13
0 reviews Ottawa, ON
10/10

Great and fast service

Work Order Ref:440381
We had issues with our washer giving an error on the delicate cycle only. Elite Appliance was able to book us within a week and sent a courtesy notification when they were 10 minutes away. There was an issue with the water value which they fixed but also ordered a new part to replace it as a re-assurance. They were very professional, on-time and fixed the issue

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Private User
Private User
Private User reviews Ottawa, ON
10/10

dishwasher repair

the service was no cost, still under warranty. On time, respectful of property and customers, knowledgeable, provided answers to any questions we had, professional. I will recommend this service to my friends and neighbors.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Matthew Shaver
Matthew Shaver
1 review Ottawa, ON
10/10

Dishwasher problems

The warranty work they did was impeccable. These guys know what they are doing, friendly and informative! Very clean and they let you know when they are coming by with a small time frame

Approximate cost of services:
$0.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Private User
Private User
Private User reviews Ottawa, ON
10/10

work order number :440493

The technicians were very professional, courteous and clean. They arrived on time, removed there shoes upon entering the house and quickly diagnosed and corrected the problem. I was very satisfied with this workmanship.

Approximate cost of services:
$250.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service - Ottawa

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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