Cosmos Moving

Moving & Storage
Mississauga ON L5S 1V6
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92%

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Reviews by rating (past 12 months)
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Reviews for Cosmos Moving

Average customer rating:
9.3 10 (17 reviews)

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MANPREET in Etobicoke
MANPREET in Etobicoke
0 reviews Toronto, ON
10/10

House moving

I owned a rental property, so my rental moved out of my house, they need a moving company, so my friend recommended this company, we love the service and everything was so good, we really appreciate their service and highly recommend it to everyone

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Company Response

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff (Gurpreet) will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Regards
Cosmos Moving

Private User
Private User
Private User reviews Mississauga, ON
10/10

Excellent service

The service provided by cosmos company was really excellent. The guys gurjit and fateh was really professional. They move all the stuff very decently and they were doing their job as they are moving their own house or own stuff. I will strongly recommend this company to everybody who want to move.

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Company Response

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Deol in Toronto
Deol in Toronto
1 review Brampton, ON
10/10

Punctuality, Quality, Responsiveness, Value

Great movers. We had our move done a couple weeks ago and they took great care of our merchandise while moving. They even wrapped our delicate furniture with cloth for protection while moving. Even their price was great.

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Company Response

Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.Thank you, once again, for your kind words.

Satisfied customer
Satisfied customer
0 reviews Mississauga, ON
10/10

Great service

Couldn’t of picked a better company! Very satisfied with the service! Can’t go wrong with the price and the customer service provided! Would recommend this company to anyone for all your moving needs!

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Private User
Private User
Private User reviews Brampton, ON
10/10

Moving Company

I had great experience with them and they did moving very carefully and efficiently. Whole team worked very efficiently. No hidden costs. No hidden fees. Showed up on time. Must recommend to friends and family

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Company Response

Thank you for leaving such a nice review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance andwe will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words.

Private User
Private User
Private User reviews Kitchener, ON
10/10

Thanks for getting this done

I appreciate you getting this to me so quickly so I have time to review it. To be honest, when we started the project I wasn’t sure we could pull this off but you certainly did it and did it well. Outstanding work!

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Company Response

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Jasmeet in Toronto
Jasmeet in Toronto
1 review Cornwall, ON
10/10

Project moving

I would really recommend cosmos company to all my near and dears ones. They are very professional and very helpful. I really like the way they are working for the community.

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Company Response

Thank you for taking the time to leave us such a beautiful review. While Homestars places stars next to our business, you Jasmeet are our real star. Most people don't bother to leave reviews about positive experiences unincentivezed, and that's what makes you the star. It's only when we recieve such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.

Mandana
Mandana
1 review Toronto, ON
0/10

Stay Away from this company!

My mother who recently passed away lived in an one-bedroom apt, with lots of expensive belongings such as furniture. In order to vacate this place, I made the mistake of hiring Cosmos Moving. I had asked for a quote needing 3 workers, but Sunny the owner kept saying 2 people would be enough.
So today he sent 2 very young and totally inexperienced boys who didn't have a clue how to perform basic duties of a regular mover. This included standing around for minutes at a time (for each item) discussing what they thought they should do concerning wrapping and moving them.
They used old & damaged blankets which (to any half-experienced person) was obvious to fail. Workers themselves weren't at fault, but it is obvious they're being used by the owner to trick customers into longer hours.

7 hours and $600 later, and I now have to hire yet another company to finish what should not have taken more than 4 hours. I also found out the workers had decided to go to Tim Horton's, while driving our belongings, taking their sweet old time, which was more than an hour.

Sunny's response to a call complaining about the situation was: "I told the guys what to do so they should know" versus sending the professional movers I had been promised. Efficiency, customer service and value for the money at this company collectively can't be more than a big 0.
Don't be fooled by their gimmicks, and profile photos! You will be given extremely poor service as the company will abuse your trust to make more money.

1 of 1 people found this review helpful.
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Company Response

Thank you.
All we can say that if it took 7 hours to move your job mam, that means we took our time make sure everything is safe and secure. You mentioned us that the stuff is extremely fragile and expensive thats why we took time in packing and wrapping. Also we told you at the time of booking that it usually takes approximately 4-5 hours to move a complete 1 bedroom house and will take more than 5 hours with 2 movers to finish your move which you agreed. We also stated while booking that it was your decision to choose the number of movers.

Mam, you paid $600 for 7 hours and got full packing service without breaking or scratching a single item. I'm sure that job deserved better reviews.

In these hard times we are trying to be and keep everyone safe, which includes our staff and customers. Using COVID-19 safety measures in a moving job takes a little bit of extra time. If you still have any further questions or feedback please visit or website and write us. Or visit our office in working hours.

Thank you

Have a good day.

Taimour in Toronto
Taimour in Toronto
0 reviews Mississauga, ON
8/10

Fixed my concerns

The movers fixed whatever my concerns were after talking to them. Issue has been resolved appreciate the response and continuous followup. They fulfilled the issue and completed the request of chnages

Review has 1 previous version
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Company Response

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers.

Abhisek
Abhisek
1 review Georgina, ON
10/10

Moving service

Great service by Gurpreet and team!!showed up in short notice... very reasonable price..i would highly recommend them for any moving services in GTA . They helped me put all my stuff where they belong.

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Company Response

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cosmos Moving

The mission of Cosmos Movers is to exceed customers’ expectations. Our goal is to take the stress out of your move and let you sit back, relax and professionals will take care of your moving at lowest price possible without making you more worried about the moving expenses. As cosmos refers to the well-ordered aspect of the universe, Cosmos movers will bring harmony to you chaos. We make your stressful move smooth with teams’ unite actions.

Integrity: We choose our actions based on values rather than personal gain

Care and Quality: We care our customers as a family,we feel them and provide best service. If Family is happy, we are happy.

Stick to words: We believe in commitments, strive to do even more better.

Equality : We treat people from all the races with same love and care.Cosmos is shared by all .

CATEGORIES
Moving & Storage
WEBSITE
https://cosmosmoving.com/
PAYMENT METHOD
Cheque and E-Transfer
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
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