Canada Energy Solution

**EDITED**
Full disclosure, we had given CES a 0 star review in relation to their customer service and work. Brian, an energy inspector with CES contacted me promptly in an effort to resolve our long standing issues.

Brian apologized profusely and advised me that the sales associate who originally sold us the contract and had the technicians perform sub-par work were no longer with the company. Upon conversing with Brian, he was sincere with his apologies and noted that the company had changed how they conduct their follow-ups in order to minimize the possibility of how customers attempts to contact CES were overlooked.

Further, Brian offered compensation for the damages and costs associated with the insulation blunder, in addition to meeting contractual obligations, which we agreed was fair.

Given this, CES did right their wrong and we are grateful companies like this still exist, instead of leaving their customers high and dry.

Reported to CES the situation mentioned above no one did anything about it. The salesperson and manager completely ignored my concerns as if my hard earned cash was nothing. I even requested that some one come to corrected their mistake. The resident specialist said he would do that only if I pay upfront $350 and give up all the rights to any warrantee offered. To date the unit is still sitting there backwards and not even in the correct location. I am still without an ac and $2400.
It more than a year now . Actually the resident specialist was very rude and sales has never replied to any of my phone call.

My old furnace had some weird noise recently, called several companies, all they said too busy to come, only Archer from Canada Energy Solutions immediately sent the technician to my house to look at it. After checked on the furnace, the staff told me the options of repair or replace it with the new unit. Consider the old unit is almost 17 years old, I decided to replace it. Yesterday they came to install a new furnace for me, the whole installation was quick, they even cleaned up the debris after job done!!

We bought a new house and had several contractors to send us the estimator of replacing the insulation. Jacky from Canada Energy Solutions offered me a good deal to replace both insulation and furnace, and I took the deal. The team showed up on time last Thursday, everyone had mask on, appreciate that. They showed me the picture after the job done, the whole crew was amazing. Highly satisfied with their jobs!

We just moved in the new house few months ago, I found the old furnace was leaking on Monday, the water was dripping from the bottom. I called at least 4 companies, only David from Canada Energy Solutions called me back right after I left a message. We talked about 30 mins on the the phone, eventually I decided to replaced our leaking furnace and installed a new one which is more efficient and eco.

David offered a good discount and provided great customer service. They wore mask when they were working at my house, appreciated it.

Thanks David!

I don't frequently post review, but I felt I had to. I had a backyard project that might have required temporarily disconnecting and reconnecting an AC unit so that I could pour concrete underneath. I called Jacky to get a quote, and at the end of our discussion he helped me figure out why that wasn't the best idea. He took time to explain every detail and possible options, what are the pros and cons to each option. Eventually I decided to install an individual AC for the studio house at my backyard. Jacky and his team helped me a lots on that! Much appreciate Jacky for saving me money and headaches.

I hired Canada Energy Solutions to replace my old insulation last month and I am extremely happy with it! The estimator, Archer came on time and showed me samples of materials, colors and was very knowledgeable as well. 3 days later the crew came in and started to remove the old materials. The crew were very professional and try to keep the workplace cleaned. They cleaned up all the debris, leftovers and made sure I was happy. It's so refreshing to see an entrepreneur doing exactly what they say and being thoughtful for the customer. Highly recommended. Thank you.

David was fantastic, super responsive to help us in a very friendly way! David came to install the new Goodman AC unit for us last month, but the 18 yrs old electrical wiring in my house did not do a good job to server the new AC. The AC suddenly couldn't start up this Monday, we called David to come and check the AC unit. They came today, checked the ac unit, the wiring and even the breaker.

The technician nailed down the old wiring in my house actually needed to be replaced. They got it replaced quickly and also changed the thermometer's battery for me. They made sure all parts were evaluated and repaired, and got our ac back on. Now it is working pretty well. Very professional and reliable people. Thank you!!

My 28 yrs old attic insulation started not keeping my house warm recently when the temperature dropped to 12C at night. I read a lot of reviews on several websites and consulted friends who had also just completed the insulation work and narrowed it down to two companies including Canada Energy Solutions. Their offers were competitive, but Canada Energy Solutions stood out with their discount and flexible schedule.

They came to my house last weekend, cleaned up the old insulation, do the air seal and ceiling penetrations, done from inside the attic, and they were very professional and responsive to their work ethics. During the day, I asked a few questions about the job, after they finished them all, they answered my question very detail exactly what I needed to know and based on that I feel very relieved about the maintenance. Thank you Jacky and your team.

We noticed that our air conditioning unit was starting to have issues which were preventing our house from cooling properly last month when it was 30C outside. Firstly I called another company who told me I should have my whole unit replaced. Then I took a chance to call Canada Energy Solutions, Jacky picked up my phone. I was amazed by his knowledge, his kindness and his professionalism.

His team diagnosed the problem and recommended the appropriate remedy to fix the wiring problem without replacing the entire unit! Jacky also offered a great discount if I order the Lennox or Goodman AC unit. Eventually I decided to ask them to help me replace the 12-yrs old AC with the Goodman unit. Thank you Jacky and your team for the integrity and the service quality. I felt comfortable knowing that I was working with someone I could trust.