Pegasus Appliance Repair

We had a leaking Washing machine and got help from Emil at Pegasus.

The communication we had before and during the repair was perfect, Emil was polite, punctual and friendly.

Most importantly my washing machine doesn't leak anymore!

Thank you and highly recommend.

The tech Emil was very professional and quick. He was very Helpful. I will not hesitate to use this company again.

Dmitry contacted me a few minutes after posting on Homestars. He was able to work with my difficult schedule and when his tech arrived he was friendly , knowledgeable and efficient. I HIGHLY recommend Pegasus Appliance Repair and will be using them again for a small refrigerator issue . Thanks so much!

Dmitry was absolute awesome. He did an awesome job repairing my fridge which I almost gave up on. I would definitely recommend the company.

Suddenly the dryer would not power on.
Put a request for quotes on HomeStars and Pegasus responded within a few minutes to offer their service.
We scheduled a service call for the next day.
They clearly explained on the phone their charges, I agreed and they came and provided the repair service effectively and efficiently. It involved the replacement of a part which they obtained within 24 hours and returned to complete the repair.

Pegasus did a great job repairing my dryer. They responded quickly to my inquiries and took the time to answer all of my questions. It took a couple of minutes to diagnose the problem, which shows how knowledgeable their repair person is. My dryer was fixed quickly and has been working great ever since. There was a bit of a mess left behind, which I didn't expect, but that's a minor critique in a great overall experience. I would definitely recommend Pegasus for your appliance repair needs.

Arrived in time window provided, Dimitri was quick to diagnose the issue and got right to it once he offered me the quote for service and parts. He was in and out within 30 mins.

So appreciate the prompt, friendly and overall great service!

Will call them for any future repairs.

Fridge suddenly stopped working. Requested service from property stars on Monday and had a service tech out on Tuesday. Needed to order a part from BC. Took 6 days to come in but it was installed promptly.

This organization is not to be trusted. Overpaid for repairs, washing machine failed within 90 days and they would not return calls or respond. In addition, LG offers a one-time out of warranty repair option for $199 that they claimed they were not aware of. Would never recommend Pegasus to anyone! Unfortunate, in this day and age and competitive marketplace.

Dimitri was fantastic. Arrived well within the time given, and identified the problem very quickly. He explained everything he was doing and what he found out, so I feel more knowledgeable about my fridge... and why I'm better off buying a new one than getting this repair. Then, since we had paid for the call, he offered to check out our other appliances if we wanted. Definitely recommend!