orchid housekeeping

We use Orchid housekeeping for our office and couldnt be happier with these. They are always on time, come well equipped and never miss a spot. Its quite affordable and Im happy with them.
Thank you guyz

Not continuing with them, hard to deal with administration and the manager is very flakey

I visited my friend’s place and her house were so clean , it was a move-in cleaning but the work was accurate and then i booked them for deep cleaning and they sent 2 house keepers that did a great job.
Prices are affordable in comparison to other house-keeping companies.

We chose Orchid Housekeeping specifically because they offered sanitizing services. My husband was returning home from hospital after undergoing a stem cell transplant and I wanted the house to be as clean as possible for his safety. The day prior to the cleaning, we were notified the cleaner would not be arriving in the am as booked...and that 2 cleaners would be sent in the afternoon. When they arrived, they asked to use our mop and vacuum. I was surprised by this request...but when I called the office, I was told that information was posted on their site. I couldn't find any mention of that...and nothing was said during the booking or reminders.
In addition, the cleaning was NOT thorough. Items were not moved and only dusted around...and many surfaces were missed entirely. As for the added sanitizing, there seemed to be no extra steps taken...and one employee told me they were never notified that request.
I do not feel the cleaners came prepared or were supported by their employer. I was not confident our house was cleaned properly for my husband's return and I would not use this service again and do not recommend.

FOLLOW UP: Your response is misleading. I DID provide photographs and you only offered a 5% discount on our next booking. Also...WE provided the vacuum and I did NOT ask for the ceiling to be cleaned...only the tops of the door mouldings to be dusted. In the end, the cleaning services you provided were subpar and did not provided the security or safety for my husband's return home.