Dowell Equipment Services

Appliance Repair
London ON N6B 2K9
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HomeStars
Appliance Repair
Dowell Equipment Services
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80%

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Reviews by rating (past 12 months)

Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (226 reviews)

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Bryan.wilkin
Bryan.wilkin
0 reviews London, ON
9/10

Fridge ice maker not working

Very promptly service, service technician was professional and found and fixed the problem quickly.

Price was high

Approximate cost of services:
$500.00
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Company Response

Hi Bryan, thank you so much for sharing your honest feedback with us, it is important to us as it will help our company further grow.

Please take care & stay safe

- DES Team

Mahmoud in Toronto
Mahmoud in Toronto
0 reviews London, ON
10/10

Dishwasher repair

Courteous and friendly over the phone and in person. Delivered the service exactly when promised. very satisfied.

Approximate cost of services:
$250.00
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Company Response

Thank you so much Mahmoud for your kind and 10 star review. :D

It was our absolute pleasure, were very happy that we could get your dishwasher up and running again.

You were such a pleasure, if you need anything else please don't hesitate to give us a call back.

Till then, take care & stay safe.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Fryer oil overflow onto glass top oven surface and into circuit board

Excellent timely response by very professional staff. Very pleased with results and professionalism. Would highly recommend.

Approximate cost of services:
$100.00
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Company Response

Thank you so much for the 10 star review and for sharing your feedback with us and the community. :D
Most rewarding feeling of knowing that our customers are and have been taken care of in a timely and professional manner. If your happy - we are happy! :D

If you need anything please don't hesitate to give us another call.

Please take care & stay safe.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Refrigerator repair

Refrigerator broke down on a Friday. Called one repair technician and was given a Tuesday. Called Dowell, and he came same day. Diagnosed the problem and ordered the part. Came back on Saturday to complete the repair. Very professional.

Approximate cost of services:
$350.00
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Company Response

Thank you so much for your 10 star review and for sharing your awesome feedback with us and the community. We at DES strive for efficiency and professionalism everyday, so it's very rewarding knowing this is exactly what is being given to our customers. It was such a pleasure and we are very happy that we could get your refrigerator up and running good again. If you need anything else please don't hesitate to give us a call back! :D

Stay safe & take care.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Freezer service

Beau was very thorough and informative. Told me what to look for as trouble in the future. Would definitely recommend to friends for appliance service and repair

Approximate cost of services:
$100.00
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Company Response

Thank you so much for sharing your review with us and the community. Beau is defiantly informative and very good at his job, we are just thrilled to know you were very happy with his services - if your happy then we're happy. :D

If you need anything else please let us know and thanks again!

Please take care & stay safe.

- DES Team

doing40
doing40
0 reviews London, ON
10/10

Dishwasher install

Difficult install worked them all out to perfection. Great talking to receptionist, and friendly and knowledgeable service person.

Approximate cost of services:
$320.00
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Company Response

Thank you very much for your feedback! Sometimes installs can go a little sideways! But we will always do our best to set it straight.

Thank you again and take care!

- The team at DES

Private User
Private User
Private User reviews London, ON
10/10

Repair of oven that did not heat up to selected temperature.

Beau Dowell repaired my oven that did not heat up. He found the problem quickly and was able to fix it in an efficient and effective manner. He checked the other connections in the stove to make certain they were in good working order.
He is professional and friendly and I would not hesitate to use his services again and also would recommend him to others.

Approximate cost of services:
$344.00
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Company Response

We at DES can't thank you enough for the kind words about Beau's service. We're really glad that he could get your oven working properly again. Efficient, friendly and professional is exactly what we strive for so were thrilled you got to experience that.

Thank you so much again for the review and for being such a great customer.

Take care, stay safe & stay healthy. :)

- DES Team

yckearns
yckearns
0 reviews London, ON
10/10

Fridge water hose replacement; furnace and AC tuneup; range hood lightbulb replace

Arrived on time, incredibly professional and courteous. Seems to really like what he does! Receptionist was very nice when I phoned. Always got back to me timely.

Approximate cost of services:
$320.00
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Company Response

Hi Yvonne, thank you so much for your feedback! We're really glad you had a great experience with us. We really appreciate the time you took to write us a detailed review! :D
Beau very much does love what he does and it defiantly shows! You were such a pleasure. If you need anything please don't hesitate to give us another call.

Thanks again and please take care & stay safe.

- DES Team

hkurcz
hkurcz
0 reviews London, ON
10/10

Washing machine repair

Very satisfied with the service provided. Washing machine quote received, parts order and repair completed with 7 days

Approximate cost of services:
$400.00
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Company Response

Thank you so much Hilda for your review and awesome feedback! It was our absolute pleasure to get your machine up and running properly again. :D

If you need anything else from us, please don't hesitate to give us another call.

Till then, please take care, stay safe & stay healthy!

- DES Team

samantha-parsons
samantha-parsons
0 reviews London, ON
10/10

Great job

Ice maker in our older fridge was leaking quite bad. Fast, efficient, and professional service. Jessica in the office is so friendly and accommodating. Beau did a great job at the house as well.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Hi Sam,
Fast, efficient and professional is how we like to work! :D We are so glad you got that experience with us and nothing less.

Thank you so much for taking the time to write us a review and for your great feedback.

Please if you need anything else, just let us know and we would be happy to help, it was a pleasure.

Till then, take care, stay safe & stay healthy. :)

- DES Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us? We're a family business, we know what's important and we repair any problem! Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services ...
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