6Thirteen Moving & Storage

Moving & Storage
Ottawa ON K2G 6T7
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Moving & Storage
6Thirteen Moving & Storage
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79%

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Reviews by rating (past 12 months)

Reviews for 6Thirteen Moving & Storage

Average customer rating:
9.2 10 (13 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
0/10

Awful and unprofessional company

This is the most unprofessional company I have encountered. They should not be in business based on what we experienced. They threatened my husband after they damaged our furniture and REFUSED to complete a move I had arranged back in December 2021 for April of this year. Plenty of time and a reminder email was sent to the owner to assure everything was ok. I sent a full detailed list of our stuff way in advance. They showed up and accused me right away of giving false info. After I pulled the email chain out and proved the guy wrong, they started working. But said they cant complete the move until another day because they didnt have enough staff and thought they were doing a partial move. Even though I got quoted for a full move.
After we got to the new house, the lead guy had an absolute fit on me after he saw me cleaning my brand new scuffed up couch, which he reassured me would be covered properly. I even offered to wrap it up in a clean sheet back at the old house but he told me it was not necessary. He got offended by me cleaning it and said he was taking off with our stuff and not completing the move. My husband had to block them in and call the cops so we can get our stuff out of their truck. They wanted payment for work they never completed and blamed me for the crap they broke. I had to call the owner and say I wasnt paying for the guys to get our stuff out of the truck. The cop had to stay the whole time to make sure the move was complete because the lead guy kept refusing and didnt even want us outside watching him. PROCEED WITH CAUTION. Moving is stressful enough, you dont need to be dealing with a bad business. Also this wasnt cheap, $2000 for uncompleted work. Pictures attached for proof.

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Moving

6thirteen moved us and it was a great service
All the best for the company and its crew

Approximate cost of services:
$1,550.00
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Company Response

Thank you!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Small move

I needed help with moving furniture within my home. Not an easy task if you don’t know what you are doing. Adam and company came in my home, moved the furniture and set it up for me. All done quickly, without any issues or damage. Awesome young men, would hire again and highly recommend. Thank you Adam!

Approximate cost of services:
$120.00
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Company Response

Thank you for your recognition! We truly appreciate it.

Long P
Long P
2 reviews Ottawa, ON
10/10

Dream Move

Honestly, I don't know why people say that moving is a pain. 6Thirteen took care of everything. Made everything so smooth and carefree. I don't know why people would hire anyone but these guys to move. The owner knows exactly how to satisfy customers. He is also an amazing judge of talent, because his staff lack nothing and excel in everything. Thankyou for the dream move yet again. The second time was even better than the first time. The other 11 moves I've had in my life have seriously paled in comparison.

Approximate cost of services:
$900.00
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Company Response

Thank you so much! We appreciate your recognition.

Private User
Private User
0 reviews Ottawa, ON
10/10

Best moving experience I’ve ever had

I needed help last minute with a 1 bedroom move and they were able to provide me with a reasonable price with amazing customer service. The workers were very fast and friendly making it a great experience.

Approximate cost of services:
$500.00
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Company Response

Thank you for the review!

Private User
Private User
1 review Ottawa, ON
10/10

Moving service

The 6Thirteen team displayed the most amazing customer service and made sure my moving experience was as smooth as I imagined it! 10/10 recommend this company to anyone looking for professional and reliable service.

Approximate cost of services:
$750.00
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Company Response

Thank you for the positive feedback! We are more than grateful!

Private User
Private User
0 reviews Ottawa, ON
10/10

Great Service!!

We hired Adam and the team to do a house move. The guys showed up and were very respectful and efficient. If they were unsure of something, they had no problem asking questions. They used their time very well, and took good care of our belongings...nothing got broken! We would definitely recommend 6Thirteen Moving & Storage and if we move again, they will be our first call.

Approximate cost of services:
$550.00
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Company Response

Thank you for the wonderful review! Call us back anytime!

Private User
Private User
0 reviews Ottawa, ON
10/10

It didn’t feel like I was moving

I’ve moved about 5 times in my life and and dreaded each time until I choose 6thirteen to help, not only do they have the cheapest price but they provide and excellent and professional service. The team arrived within the time frame given (calling 30 minutes ahead of their arrival) they had all the tools and equipment need to move my 4 bedroom home. Ace, Zachary and Hussein worked efficiently and in a very careful manner, there was no damages to my home or belongings which was a first for me they made me feel relaxed and carefree the whole time I highly recommend anyone to use their service. Definitely will be referring them to family and friends.

Approximate cost of services:
$650.00
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Company Response

Thank you for your wonderful review on our services!
We are very glad to have exceeded your expectations!

Private User
Private User
2 reviews Ottawa, ON
10/10

Great Moving Company

Start to finish this was our best moving experience ever. We’ve moved many times across Canada and to the US and back. This was the best.
Courteous, knowledgeable, helpful and friendly staff, good estimates, efficient packing and moving on the day. No damage.
Can’t say too many good things about 6Thirteen Moving and Storage.
Highly recommended!

Approximate cost of services:
$1,555.00
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Company Response

Thank you Jack & Sam for a wonderful, and honest review! It was our pleasure moving you. We wish you the best of luck in your future endeavours!

Private User
Private User
Private User reviews Saint Lambert,
9/10

Moved to Montreal

Move was smooth with 6Thirteen, the staff was quick, responsive, and proactive. I recommend them.

Approximate cost of services:
$850.00
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Company Response

Thank you! It was our pleasure.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 6Thirteen Moving & Storage

We are a 5 star team of professional and affordable movers! We offer high level local and long-distance moving/ packing services mainly in the Ottawa/ Gatineau region, as well as across the province.
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