6Thirteen Moving & Storage

This is the most unprofessional company I have encountered. They should not be in business based on what we experienced. They threatened my husband after they damaged our furniture and REFUSED to complete a move I had arranged back in December 2021 for April of this year. Plenty of time and a reminder email was sent to the owner to assure everything was ok. I sent a full detailed list of our stuff way in advance. They showed up and accused me right away of giving false info. After I pulled the email chain out and proved the guy wrong, they started working. But said they cant complete the move until another day because they didnt have enough staff and thought they were doing a partial move. Even though I got quoted for a full move.
After we got to the new house, the lead guy had an absolute fit on me after he saw me cleaning my brand new scuffed up couch, which he reassured me would be covered properly. I even offered to wrap it up in a clean sheet back at the old house but he told me it was not necessary. He got offended by me cleaning it and said he was taking off with our stuff and not completing the move. My husband had to block them in and call the cops so we can get our stuff out of their truck. They wanted payment for work they never completed and blamed me for the crap they broke. I had to call the owner and say I wasnt paying for the guys to get our stuff out of the truck. The cop had to stay the whole time to make sure the move was complete because the lead guy kept refusing and didnt even want us outside watching him. PROCEED WITH CAUTION. Moving is stressful enough, you dont need to be dealing with a bad business. Also this wasnt cheap, $2000 for uncompleted work. Pictures attached for proof.