the owner (Steven) was found on kijiji as was looking for something cost friendly for my rental basement. The guy was friendly and did a good job. Noticed he pulled the ad down as soon as I messaged him which should’ve been a red flag. He asked me to review as soon as he left but I waited to test it out. Toilet started moving a week later, I called him but no answer to voicemail or text. Had to fix myself.