FirstOnSite Restoration Kitchener

My wife and I had a flooded basement as a result of sump pump failure. Our insurance company sent First on Site and they arrived first thing next morning. This happened early December and in spite of Christmas, New Years, and the pandemic the people of "First on Site" dried our lower floor and began removing damaged material immediately. All was put back in order and looked better than ever. all personnel were pleasant and obviously professional. All were mannerly and a pleasure to have in our home day after day. They helped us in any way we requested. We particularly want to mention Mike the manager, and Rick the carpenter, but the whole team rated fully 5 stars for sure. HIGHLY RECOMMEND!!

From the phone call to our Insurance Company for help to First On Site arrival at our house was a couple hours, they immediately took control of the situation. It was already stressful with Covid and now water damage but each person from their staff was friendly and professional , extra thank you to the crew who helped with moving and re-setup of furniture and special kudos to Mike Gross team leader for all he did we couldn’t thank him enough.