Smile HVAC Service and Installation

Heating & Air Conditioning
Unit 31-32, 8600 Keele St ON L4K 4H8
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Smile HVAC Service and Installation
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winnerBest of 2020winner

Reviews for Smile HVAC Service and Installation

Average customer rating:
10 10 (44 reviews)

Sort by

Aliza
Aliza
1 review Toronto, ON
10/10

Wonderful job!

Great job - I called at 10am for a leaking AC unit, by 2pm everything was fixed and perfect. Friendly, good service, good advice, helpful admin keeping me posted on when the repair person would be coming. Will definitely use this company again!

Was this review helpful?
Company Response

Hi Aliza, Thank you for your kind words, and a 10 star rating. We are so glad to hear you had a great experience with us.:)

Pauli in Vaughan
Pauli in Vaughan
1 review Vaughan, ON
10/10

Relocation of tankless water heater

Really good service which is rare these days. Took the time to come inspect what we we wanted done and offer suggestions even late on a Friday evening. Customer service was great from the office staff to the technicians. Very pleased with the work that was done at a reasonable price and how well they were able to relocate the unit as close as possible to the corner next to the stairs.

Was this review helpful?
Company Response

Hi Pauli, Thank you for your kind words, and a 10 star rating. We are so glad to hear you had a great experience with us. :)

kittamichael in Richmond Hill
kittamichael in Richmond Hill
1 review Richmond Hill, ON
10/10

Water softener installed

Fast, reliable and clean service.
The whole procedure of quoting, installing and providing the information was very professional
Highly satisfied!
Strongly recommend to use this company
Especially big thank you to Valeriy! He is a professional installer with a lot of experience and knowledge!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind words, and a 10 star rating. We are so glad to hear you had a great experience with us.
Will certainly pass this on to Valery

Katrin in Aurora
Katrin in Aurora
1 review Aurora, ON
10/10

A/C installation

Just got Lennox A/C installed by SmileHVAC, Gennadiy and Valeriy did great job, very professional, clean, detail-oriented. They gave us very useful advice and answers to tons of questions. Great job! Highly recommended!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Many thanks for amazing review :) It was a pleasure to install it for you, and we hope it will be pleasure for you to use this equipment :)

Troy in Milton
Troy in Milton
6 reviews Milton, ON
10/10

Solid Company

Very timely communication and prompt service.
They had to come back several times to properly diagnose my furnace but I never had to wait more than half a day.

You get a lot of service for your dollar here.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for your kind words,Troy. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future.

dmcarroll
dmcarroll
1 review Minesing, ON
10/10

Hot water tank

Electric hot water tank needed replacing. It was 26 years old! Guys arrived on time were very polite and cleaned up the work area. It was over and above our expectations. A job well done.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much. Smile HVAC is always at your service :)

Yuri in Thornhill
Yuri in Thornhill
0 reviews Vaughan, ON
10/10

Furnace and pipes replacement

It was very pleasant experience for us and we highly appreciate it that this company is so dedicated and caring for clients’ needs and inquiries. I would highly recommend ‘Smile HVAC’ as an excellent service provider, - I wish all client oriented businesses in Canada were like them…

…After my furnace had stopped working, I called ‘Smile HVAC’ - their specialist was punctual and showed up in time. An inspection of the furnace was done quickly and efficiently.
Gennadiy answered all my questions explaining technical aspects in a very knowledgeable, clear and understandable way. We also discussed pricing for all possible options. His knowledge of industry trends, solutions and brands was very impressive.

There was no any pushing towards any option or brand name, so by the time he left I possessed all information needed to make an informed decision. I took my time and did some research to confirm that all information I got was correct and pricing was fair. Our decision was to replace the furnace for a new Lennox elite version.

Next morning Gennadiy and his partner showed up in time and all work that included furnace replacement and pipe reconfiguration was done extremely efficiently. In few hours my home was warm and brought to life thanks to ‘Smile HVAC’ diligent and thorough work. They left work place very clean as if it was intact.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank You so much Yuri for your kind words.

Repair  in Barrie
Repair in Barrie
0 reviews Barrie, ON
10/10

Furnace repair

I was happy with our service, kept informed and was happy with our service, I would recommend them, Genadi is very educated in his knowledge and gave me a lot of information for future problems I may come across.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind words, and a 10 star rating. We are so glad to hear you had a great experience with us.

Alex in North York
Alex in North York
1 review Toronto, ON
10/10

Emergency Furnace Replacement

When our Furnace suddenly stopped working in the middle of the night, we had to find a company to replace it and in a hurry. We found Smile HVAC through Homestars and we couldn't be happier we did. They were fast, reliable and professional. After they assessed the situation they gave us all our options through a very thorough explanation. They were also kind enough to provide us with portable heaters to use until the furnace arrived and was installed. Our Installer Sukiram was very professional and helpful and did a great job answering all our questions.
Thank you to Michael and his team at Smile for taking care of our emergency in such a wonderful manner. We'd recommend Smile to anyone.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Alex
We're glad to hear you had a great experience with us

Steve in Vaughan
Steve in Vaughan
1 review , ON
10/10

Hot Water Heater Tank

Had a hot water malfunction and my wife wanted it fixed fast. Smile HVAC did quick and professional work. Valery, Sukiram and Mike answered all my questions. They were very clean and careful. Would use them again.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Steve,
We were very happy to accommodate you. We understood the urgency within your needs. As, well you understood the hard work and dedication our technicians/installers strive to be the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smile HVAC Service and Installation

The team at Smile HVAC Service and Installation has a unique philosophy toward our customers. We focus our time and resources on building relationships on a solid foundation of trust and integrity.

Based on these guiding principles, we developed 5 rules we use every day in our customer interactions:

1. First Time Quote — We stand by our
technicians’ original quote, even if we end
up doing more work, we don’t make
customers pay more than the initial quoted
price.
2. No Hidden Fees — No hidden fees in any of
our plans, all our fine print is written in
large font to ensure the customer
understands the work that is being done,
along with the financial details.
3. No Cancellation Fee — If you change your
mind, we will cancel the work order at no
extra charge.
4. Rent to Own — We offer customizable
financing plans available to clients
regardless of their financial situation.
5. No Program Change Fee — We allow our
customers to switch their existing program
at any time without incurring additional
costs.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioner (Central Air Conditioner, Ductless Air Conditioner), Refrigerators, Water Heaters, Boilers, Water Treatment (Water Softener, Carbon Filter, RO System), Air Filtration..
SERVICES
TSSA licensed repair of Gas Equipment, Refrigeration, Water Treatment. Residential and Commercial. Installations, Repair,Annual Maintenance, Inspection, Emergency Repair for Furnaces, Air Conditioner (Central Air Conditioner, Ductless Air Conditioner), Refrigerators, Water Heaters, Boilers, Water Treatment (Water Softener, Carbon Filter, RO System), Air Filtration.
BRANDS
Bryant, Carrier, Payne, Daikin, Amana, Comfortmaker, RUUD, Trane, Tempstar, Armstrong Air, Coleman, American Standard, Arcoaire, Ducane, Start Air, Aire-FLO, Luxaire, Reznor, Heil, ADP, Gibson, Comfort Air, Honeywell, Noritz, Napolion, Bradford White, Giant, A.O.Smith, Lennox, Nest
SPECIALITIES
Our Smile HVAC Technicians are licensed gas fitters with current and updated Technical Standards and Safety Authority (TSSA) certificate. As well our Technicians have a refrigeration license 313A and Plumbing license 306A and Electrical license 309A.
WEBSITE
https://smilehvac.ca
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
25
RETURN POLICY
30 days
PAYMENT METHOD
Cash, Debit major Credit Cards
LICENSES
G2 - Gas Technician Certification,313A - Refrigeration , 306A-Plumbing, 309A-Electrical
MEMBERSHIPS
TSSA
LIABILITY INSURANCE
Yes
DIPLOMAS
Humber College
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
100
WARRANTY TERMS
Covered by up to 10-years warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.