Orana

Basement Renovation
Toronto ON M3H 3S1
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62%

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Reviews for Orana

Average customer rating:
8 10 (5 reviews)

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DAVID  WEENEN
DAVID WEENEN
4 reviews Toronto, ON
0/10

inaccurate and useless

My client bought a house and asked us to renovate. The house hadn't closed yet, so we were relying on the vendors good will to afford us access for a measure up in order to get the permit process started.
Deep was Hired to do as-built drawings as part of a building permit submission to City Hall. So... the drawing needs to be accurate.
Two weeks after the measure up...He said the drawings were complete.
We sent him an E transfer. He sent us the drawings.
Upon review, the drawings had several mistakes. (4' wide bath tubs, windows the wrong size, 36" thick foundation walls, closets where there are none, stairs that disappear into thin air... I could go on)
We asked Deep to come back again to re -do. The hard part was that we had to ask the vendor for another visit to make good OUR mistakes. (yes when they make mistakes, I take ownership of my sub-trade's work)
He sent the revised drawings to me again a week later...., Still wrong.
So now, I have drawings that I can't submit to the city and I have to pay someone else to do them properly AND I have wasted three weeks of valuable planning time ahead of my client closing.

I asked Deep to consider sending me a refund either in full or a partial amount. He declined.

if you want something vague and hope City hall doesn't see the mistakes.. Get Orana.

If you want an accurate set of drawings as part of a complete building permit submission... Get someone else.

Deep: I told you... All you need to do is be reasonable. Instead, you get this.

Oh!... And by the way. I am going to have your credentials reviewed... I don't see your BCIN number, Engineers License or an OAA number anywhere on your website . Do you even have any credentials??

if any one wants to discuss the sea of mistakes this guy made, feel free to contact me,

David Weenen, DWDB Inc.

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Stevenson
Stevenson
0 reviews Oshawa, ON
10/10

Custom Home Design

The Orana team did a fantastic job with my custom home design. They were always there for any questions needing answering and completed everything in a timely manner and within budget. They are very professional and great at what they do. I highly recommend Orana for any architectural design needs.

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Company Response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

John
John
2 reviews Brampton, ON
10/10

Structural drawings

Found Orana on Homestars. Deep and Angad came out same day and took measurements for the structural drawings to remove a load bearing wall. Drawings were completed in agreed timeline and sent in for permit approval. Once permits was approved Orana delivered it to me

1 of 1 people found this review helpful.
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Company Response

Dear John, thank you for the positive review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to working with you again.

jasonpittelli
jasonpittelli
1 review Toronto, ON
10/10

Single family dwelling drawings

Deep & his team @ Orana recently completed a single family dwelling drawing for me. They were timely, effective, and super clear/honest. There were no hidden fees, and communication was smooth and effortless.

I’m an entrepreneur/landlord and working with people like Deep & his Orana team makes my life a breeze.

His drawings even received high praise from the Permit Inspection Team at the City of Toronto on their clarity & precision.

Highly recommended.

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Company Response

Jason, Thank you for taking the time to leave us this amazing review. Our team at ORANA really appreciates your kind words. If we can make your life easier, then we have truly done our job. If there is any other way we can help you, don’t hesitate to reach out.

HAZI
HAZI
1 review Newmarket, ON

First Review

10/10

Custom home

I spend all my savings on a custom home , I worked with Angad from Orana very closely. After spending this money I expected to be edgy and very commanding, Only to realize i was in good hands and I was at ease. Their Knowledge and service I received exceeded expectations, I am very happy and would recommend them to anyone. A satisfied and happy customer.

0 of 1 people found this review helpful.
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Company Response

Thank you Hazi for the kind review, it was great working with you!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Orana

We Develop great properties where luxury compliments functionality. We design and build the most comfortable and luxurious homes for you with love and superior craftsmanship. Our expertise in designing and building of custom homes ensures that our clients always get what they pay for. Our custom homes are truly a ...
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