Fresh Air Abatement Company

I found this company on Homestar and decided to call them, based on previous reviews, I must say Garry was very professional from the first initial phone call, until the work was completed, he came and assess the problem and execute a job well done.

Thank you Garry and team.

Will definitely recommend this company going forward.

My family and I are very happy that we found Fresh Air Abatement. Our master bedroom windows had mold along with our bathroom ceiling. Spoke with Garry and he was able to assist us and walked us through the process. Thank you Garry for helping us to get it treated and fixed before the holidays. My husband was very worried but your assurance and professionalism gave us the peace of mind we were looking for. You really do know your and the recommendations you gave to keep moisture out is being practiced by my entire household. Thank you again Garry, we wish you and your staff a Merry Christmas and a Happy New Year when it comes!

We discoverd that our pipes had an asbestos insulation wrapping over them. My co-worker reffered us to Fresh Air Abatement, my wife and I spoke to Garry from the company, who was very responsive and knowledgeable, answering all our crazy questions and calming the storm. He gave us all our options and explained everything in detail. I really appreciated the time he took with us and having patience with us. He did not ask us for compensation for his time and effort. We discuss price and and he worked out a price that was affordable comparing to other company's, we were pleased. Him on his workmen came one time for work and he was sure to walk us through the steps of what he was doing. We are satisfied with the job he did and because of that we feel really safe. I would not hesitate to recommend Fresh Air Abatement for not only just getting the job done but because of the passion Garry has for his work.

I needed a company to come in and assess mould growth in my tenanted house. When I spoke with Garry on the phone for a quote, he was pleasant and reassuring. He told me all about the spray that his company uses that penetrates up to 1" into drywall to kill mould. I explained and expressed that I was looking for someone to come and assess the situation, suggest treatment options and then give follow up instructions on how to prevent and manage the mould growth.
We made an appointment for a few days from our first talk. Garry was responsive via text up until this point. On the day of our appointment, Garry sent Maverick, another employee to come to the house. Maverick showed up ready to spray the house without doing an inspection which I was unhappy with. I took him around the house and showed him every corner and had him inspect. Maverick was also very pleasant but kept deferring to his boss and said he couldn't tell me much more. Kind of frustrating because I was looking for someone to tell me what they saw and help me diagnose the problem. Maverick told me that he didn't see much or any mould at all but he had to confirm with Garry. I was very confused how he was going to do this without Garry being present. Regardless, I agreed to do the spray treatment. It's a small 2 bed bungalow house with a tiny basement. I paid for the treatment.

It was after this that the wheels fell off the bus. I called Garry immediately after the treatment and was very explicit that I was looking for a diagnosis and treatment plan for this issue. He said he would get back to me asap. I had to call, text and email him several times until he finally sent me an email two weeks later that had instructions that were INCORRECT. The opening statement of the email said they found coloured furry mould on the surfaces of walls, ceilings and floors. I was with Maverick when he did the inspection, not once did he ever say this nor did we discuss finding this!! I was shocked! I called Garry immediately and asked him to explain this! It took him a few days again to get back to me and he then told me his "secretary" wrote the wrong thing.... It took me another 2 weeks to get Garry to write me a new letter with assessment/treatment plan. It was incorrect again. In the instructions it said to "run a HUMIDIFIER".. No, you don't run a Humidifier!

I have expressed to Garry how disappointed I am in his service. It seems all he was interested in was coming in to the house to spray the chemical and get his cheque. The mould seems to have resolved however I still don't have a clear diagnosis of what the issue is. I have had to repeatedly ask him by offering him options " do you think its excess humidity? Is it foundational? what do you think?" I don't expect that I should have to lead a professional through this kind of discussion.

He has not responded to my last 3 emails. I have been professional and clear about my expectations and he told me he could meet them but he did not, not at all.

I cannot recommend this company.

Garry is a responsible worker. He treated his work very seriously. We visisted the site after the work has been done and noticed that he completed the job in a very tidy and neat way. He invested additoinal efforts to protect everything within the site. We will definetely recommend him!

Garry was extremely knowledgeable and helpful in removing some asbestos from my new to me (but old) house. He explained his process, gave me a simple quote over the phone and actually adjusted the price (down!) on arriving when he realized the job was not as big as he'd expected.

I feel so happy that Garry took care of this, the job was done quickly and safely and I am very pleased with the outcome.

His price was great! He was Certified! I checked around and he had some great reviews. When I was completing my research I found him to be extremely knowledgeable. His team was on time, very neat & clean. I now feel very safe with my family being in the home. He had a 3rd party come into complete an Air Quality Test that came back with a very timely pass. Wonderful job Garry. I absolutely recommend Fresh Air Abatement Co.

We had a leak and Gary and his team were able to resolve and make the room look great again. They were efficient and the job was completed in two days. They even were able to install a new light and fix an electrical outlet.

Garry removed asbestos from hot water pipes in our old house. He explained the process thoroughly and answered all our questions. He is very professional and very personable. His service was prompt and his estimate was very reasonable. I would highly recommend Garry to anyone.

I had the pleasure of working with fresh air abatement company. The crew that serviced my home was very professional and trustworthy. Mr.Snow, and team were able to get the job finished before the quoted allotted time. I was very impressed with the overall job and would highly recommend.