The AC broke on a Friday of a long weekend and Andre was referred to us by a friend. I called Andre late in the evening, and he responded to me in an unexpected time, rapidly. He was willing and prepared to give up his weekend to ensure ours was comfortable. He has amazing customer service, professional and honest. Andre was very thorough and detailed oriented and took the time to explain the process and what he was doing. He continued to update us on his status regarding his arrival and arrived in a timely fashion. Despite being a last minute call, he made us feel as though we were his only customer, and it was important that he assisted us. Would highly recommend him and his service.