NorthCo Services

Roofing
Ottawa ON K1T 0E9
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HomeStars  >  Roofing in Ottawa  >  NorthCo Services  >  Very personable salesperson, owner and workers tried hard but.....
KTR
KTR
3 reviews Ottawa, ON
3/10

Very personable salesperson, owner and workers tried hard but.....

Oct/Nov 2019, We got an information and detailed quote for the repainting of all the common area within our townhouse. Good schedule was presented. Competitive price for the work. Speaking with the representative (not the owner who turned out to be one of the painters), is what sold us to hire the company. They showed up on time. Did they do any prep work (wash the walls, prep the areas to safeguard our home, set up floor protection - tape anything - NOPE). Did they wear there work boots in our home while working - YEP. Were they quick - YEP. Did they have to return more than once to fix, redo, repair areas in our home - YEP. Did they do as promised - eventually. Was it of quality - Somewhat. We also hired them to do the refacing of our our upper kitchen cabinets. Did they arrive on time - Yep. Was the worker nice - Yep. Did he communicate well - Yes. Was he work finished on time as promised = Yes. Was ALL of the work that the company did of high quality - ABSOLUTELY NOT. Did we pay the on time, yes, so they would not come back. Would we recommend them - NOPE.
Summary: The whole team worked hard. They were personable. They were not efficient. They seem to rush through the job. It felt like we were inconveniencing them. They came well recommended, but alas we cannot recommend them for the paint job is already showing the poor quality of paint or is it prep or is it work??? Je ne c'est pas?! The kitchen cupboards they refaced are already showing wear and tear. It seems like the coating they put on was too thin, Cheap material? Workmanship?
We heard a lot of good thing about the company with regards to doing OUTDOOR paint jobs.
Oh well, we tried to do our research and we went with our gut, FAIL ARMY :-(

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