NorthCo Services

Roofing
Ottawa ON K1T 0E9
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Roofing
NorthCo Services
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84%

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Reviews for NorthCo Services

Average customer rating:
9.6 10 (33 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Siding, front porch + roof

We highly recommend NorthCo Services - specifically for the professional and personalized service we received right from the start: they made sure they understood exactly what we wanted, including the design, materials and colour. We were told that the work would begin in mid- to late-October, and the crew was there - a day earlier than planned, to our delight - and on time. The project took exactly one month to complete as planned; even though there are still a couple of issues to be resolved (finish siding, paint the porch), we are very pleased with the result and are confident that these supply and weather-dependent issues will be addressed in a timely manner.

The crew who worked on this project (siding and front porch) from day one gets top marks for being punctual, professional, attentive to details, knowledgeable and thoughtful. The lines of communication were always open and issues were addressed on the spot. For instance, we were unsure about the steps and needed to get a feel for the height, so it took all of 5 minutes to have a mockup built. The steps look even better than expected. The crew also made helpful suggestions when they felt they could improve the original design.

The front porch framing crew was very fast and thorough. They were loud, though, and left the site without cleaning up when an issue was flagged for the structural engineer, but we still recommend them because they knew exactly what they were doing, and they did it exceptionally well. That porch is solid.

With regards to cleanliness, the crew did a quick sweep and cleanup every day. NorthCo Services also respected our wishes, e.g., putting the waste bin on the front lawn rather than on the driveway, which was redone last year. Having a tarp on site to protect the area was also great for minimizing the grit and construction debris, although we probably should have set up a tree protection zone and asked the crews not to walk through the flower beds.

Overall, we were very pleased with NorthCo Services. They exceeded our expectations and we are pleased to recommend their services.

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Roger in Ajax
Roger in Ajax
0 reviews Ajax, ON
10/10

first floor renovation

From the first moment we met Northco’s estimator Simon, both my wife and I felt inspired by his professionalism and knowledge. He was on time for our initial meeting and was attentive and engaged as he listened to our explanation of our scope of work, requirements and expectations of their services for our project.
A few days later, Simon requested a meeting with us to review Northco’s quote and proposed scope of work. Throughout this process, Simon demonstrated his solid knowledge of construction by suggesting some cost saving approaches whilst maintaining quality and esthetics. The transparency, honesty and attention to details displayed by Simon, during this initial process, simply confirmed to both my wife and I, that we had made a right choice in hiring Northco.
We then had the pleasure of moving to the next phase and group: Daniel and Northco’s Implementation Team. Daniel is a friendly, take charge type of guy. Professional, effective communicator and organized coordinator, he continuously kept us up to date on the work’s progress and informed us of upcoming activities. He was quick to resolve any project hiccups that came about. Dan’s Team was great! They respected and treated our home as if it was their own. In addition, the guys are excellent Tradesmen, who are proud and love to display their skills. The end result of our project certainly showcased the quality of their workmanship. All of them were consummate professionals just like their Bosses; Daniel and Simon.
In my 30 + years in the Commercial Construction and Project Management Industry, I come across many types of contractors but Northco is one of those rare gems you just love to work with. Working with them is truly a partnered effort. They make you feel part of their Team from beginning to the end.
If you are looking for a professional and honest contractor with integrity, who first makes Client Service and client satisfaction their top priority. One who consistently produces and provides high quality workmanship. A contractor who has a keen eye for attention to design and detail, then Northco is your contractor of choice.
Simon, Daniel, thank you for making our project such a big success!! We love our new space and you and your Team made it happen for us!
As we now embark on Phase 2 of our home renovation project, we look forward to partnering with you once again.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Bomb-proof Deck

Here's the thing about Northco Services, not only did they build me a bomb-proof deck, but they also were great when things went wrong. Every time that site conditions required a tweak or total redesign, Dave and Dan handled all the paperwork, permitting, and inspections. If you need an outfit to take care of business, these are your guys.

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Jai in Toronto
Jai in Toronto
0 reviews Ottawa, ON
10/10

Roofing

The job was done professionally and in a timely manner. Their customer service is excellent, I had an issue with the roofing they just did and they addressed it in a timely manner and fixed it. I have no problem recommending their services to anybody.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Beautiful Three Storey Deck

My three-storey triplex was in desperate need of a new deck. The team at North Co. designed and built an incredible new deck that is safe, incredibly sturdy and has amazing curb appeal. The team was responsive, very pleasant to work with and the price was very reasonable based on other quotes I received. I am constantly getting compliments on the quality of construction and its design. So happy we decided to go with North Co.!

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Susan
Susan
1 review Ottawa, ON
10/10

Roofing job.

Booked the appointment. Where on time. Gave a clear price and invoice. Came in to do the roof when promised. Checked on a daily bases to make sure we where happy with everything . The crew was excellent and very nice guys. After the job was done the crew cleaned up everything. You would not know the where even here. Then a couple of days later they came back to make sure we where happy with everything. I would highly recommend this company. Thank you again guys.

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Private User
Private User
Private User reviews Greater Sudbury, ON
10/10

Deck of our dreams

We engaged NorthCo Services to build our deck this summer and we could not be happier with the result. We now have the deck of our dreams. 2020 was a challenging year to have a deck built, with COVID restrictions impacting obtaining city permits and lumber supplies and therefore delaying the initial planned start date. But once everything was in place and the crew got started, the deck was built quickly and efficiently and the end product exceeded our expectations. All of our dealings with the company were easy, and all members of the team that we spoke with were very polite and considerate. From the initial quote to the clean-up of the site after the work was finished, all of the work was exceptional. I would highly recommend NorthCo Services, and look forward to working with them again on our next home improvement project.

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Tyler in Ottawa
Tyler in Ottawa
0 reviews Ottawa, ON
10/10

Fireplace, shelving, and wall paneling

We contacted NorthCo Services in the spring to add some additional features to our new house. During the consultation process Simon and Claudel were very helpful in helping make our dreams a reality. Dan, Ben, and Jason were extremely professional and often went the extra mile to ensure that our vision was realized. NorthCo created a beautiful custom fireplace, mantle and built in shelving that makes our home much more functional. They also installed wall paneling in our master bedroom and foyer to really give the house a modern look. Thank you NorthCo for making our house a home!

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KTR
KTR
3 reviews Ottawa, ON
3/10

Very personable salesperson, owner and workers tried hard but.....

Oct/Nov 2019, We got an information and detailed quote for the repainting of all the common area within our townhouse. Good schedule was presented. Competitive price for the work. Speaking with the representative (not the owner who turned out to be one of the painters), is what sold us to hire the company. They showed up on time. Did they do any prep work (wash the walls, prep the areas to safeguard our home, set up floor protection - tape anything - NOPE). Did they wear there work boots in our home while working - YEP. Were they quick - YEP. Did they have to return more than once to fix, redo, repair areas in our home - YEP. Did they do as promised - eventually. Was it of quality - Somewhat. We also hired them to do the refacing of our our upper kitchen cabinets. Did they arrive on time - Yep. Was the worker nice - Yep. Did he communicate well - Yes. Was he work finished on time as promised = Yes. Was ALL of the work that the company did of high quality - ABSOLUTELY NOT. Did we pay the on time, yes, so they would not come back. Would we recommend them - NOPE.
Summary: The whole team worked hard. They were personable. They were not efficient. They seem to rush through the job. It felt like we were inconveniencing them. They came well recommended, but alas we cannot recommend them for the paint job is already showing the poor quality of paint or is it prep or is it work??? Je ne c'est pas?! The kitchen cupboards they refaced are already showing wear and tear. It seems like the coating they put on was too thin, Cheap material? Workmanship?
We heard a lot of good thing about the company with regards to doing OUTDOOR paint jobs.
Oh well, we tried to do our research and we went with our gut, FAIL ARMY :-(

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More about NorthCo Services

At Northco Services, we provide custom home renovations services throughout all of Ottawa and Gatineau. In addition, we also provide services in interior painting, exterior painting, kitchen renovations, bathroom renovations, basement renovations, siding installation, roofing and cabinets painting. We believe in providing our clients with the highest quality and customer care possible for the entire duration of the project. Our team can provide you with design services to ensure your vision is respected and our project management team will ensure that all components of the design are adhered to throughout the entire renovation process. We are proud to offer turn-key services and one of Ottawa's best General Contractors. We provide free estimates and designs, contact us today to get your quote!

CATEGORIES
Roofing, Kitchen Planning & Renovation, Paint & Wallpaper Contractors, Decks, and Siding
WEBSITE
http://www.northcoservices.com/
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Mastercard, Visa, Cheques, E-transfer, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
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