ELECTRA FIX APPLIANCE REPAIR LTD.

I was initially upset with their quoting practice. Their management contacted me and in a friendly and professional manner we worked out the issue and they are looking at improving their procedures.

The repair person (John) spent over an hour trying hard to fix the problem. He explained everything well. In the end he could not fix it without a cost worthy of an older machine. I was surprised that after his time and labor and expertise, it was still only the service charge I was charged. Very much appreciated.

ALEX THE REPAIR TECHNICIAN WAS NOT ONLY FRIENDLY BUT ALSO KNOWLEDGEABLE AND VERY POLITE. THIS OFTEN IS HARD TO FIND THESE DAYS. HE ALSO ADVISED ME THAT ANOTHER POSSIBLE PROBLEM COULD ARISE, SO THANKS FOR POINTING A POTENTIAL SITUATION OUT.

TOM, THE PERSON I CORRESPONDED WITH ON THEIR WEB PAGE WAS ALSO EXCEPTIONAL, HAD DELT WITH TOM AFTER ANOTHER COMPANY HAD LET ME DOWN BUT NOT SHOWING UP FOR THEIR APPOINTMENT AND TELLING ME THEY WOULD SHOW UP THE NEXT DAY.
TOM ARRANGED FOR AN NOT JUST AN APPOINTMENT THAT DAY, BUT ALSO VERY QUICKLY, SINCE ALL OF MY FRIDGE HAD BEEN EMPTIED.

CAN NOT RECOMMEND THIS COMPANY HIGH ENOUGH, ITS SERVICE YOU VERY RARELY SEE NOW. COMPETENT, KNOWLEDGEABLE AND MOST OF ALL RELIABLE.
KNOW THIS IS A LONG RECOMMENDATION BUT CAN NOT THANK THEM ENOUGH.
SINCERELY. BILL HUBBARD.

The technician came for an estimation and didn't checked the oven. he took me $100.00 for nothing. i expected to him to check the oven what is wrong otherwise what is the reason to come, because I told them by phone what is wrong with the oven(doesn't keep the temperature). i am very disappointed about this service.
IOAN, Maple Ridge
Jan. 20, 2020

Dvir was professional and pleasant. I appreciated him finding
the problem with my fridge freezer quickly and fixing it. I wish
to thank him. I unfortunately had trouble submitting this review - so
that was a little frustrating.

Electra Fix did a great job of repairing our dishwasher. Their service call fee was the most competitive one I found and they were very good at communicating with us and with our tenants. I will call them again for future appliance issues.

Max did a great job on fixing our fridge, he knew right away what’s wrong with our fridge. He fixed it on the spot. Thank you Max!!!

Fixed my stove, paid 220. I had a problem with my Maytag stove. Called ElectraFix . They send me a technician in the same day and the technician solved the problem in the same visit. He had the part. Definitely will call again.

Called in for an oven repair and came in to fix it the same day, quick and straight forward technician, explained everything and was very friendly.