Greg was polite and professional on the phone in explaining his services and answering all questions. He was able to come the next day. He arrived on time (even a bit early which was good), explained the work that needed to be done, and did an excellent job. He wore shoe covers and laid out a fabric to work, answered all questions throughout, worked quickly, tested everything, and was very personable and proficient in all the work we required. An absolute pleasure to deal with and solved all our issues. Best plumber we've ever contacted. Thank you!