Sharon responded shortly after I left a voicemail asking for help with a 5 year-old KitchenAid dishwasher that was not draining. He was available the next day and gave me a 9am-11am hour window of when he would arrive. He let me know there was a charge for the visit to diagnose the issue but that the charge would be applied against the final bill if there were repairs. Sharon called the next day 20 min. before 9am to let me know he was on his way and he arrived promptly. He was courteous and polite and was able to quickly extract the pump and dislodge the blockage. He also explained how I could do the same if the problem occurs again. Overall, the service was on-time, speedy, and with a minimum of hassle. Sharon was knowledgeable and provide great customer service.

This was one of the best service calls I have ever had. Sharon showed me what was wrong, explained everything really well, showed up early and finished early. My quote was very fast and accurate. Great experience. I have recommended them since.

Sharon gave me a quote over the phone for repairing the heating element in my dryer. I called a few other places and they did not want to provide a quote. He arrived on time and well prepared. He showed me the broken element as well as the part price online. Although he may be getting a contractor price, I felt comfortable knowing he wasn’t overcharging for the part. He finished the job within an hour and offered to connect a new hose that I had purchased. He also charged the amount that he quoted. Overall I felt he was polite, honest and knowledgeable.

Great customer service, the technician was knowledgeable! Highly recommend Loyalty Home Repair for anyone having an appliance issue that need to be repaired. Thanks Sharon for fixing my washer.

Super fast response and super service. Quick and experienced, Sharon quickly found where my washing machine was leaking. Had to order a part and he kept me updated all along. Quick, polite, and experienced. Highly recommended.

Sharon was my technician, he's great, fast and honest. It's very difficult to find a professional with high standards and great quality. Thank you for fixing my washer. I would recommend this company to anyone who needs repairs done.

Repair of dryer was diagnosed quickly and fixed efficiently. Years ago I had a light bulb in my oven explode and I had been unable to remove the bulb. I had been told it was too expensive to fix as the housing would need to be replaced and this was a difficult job. This repairman fixed it in less than five minutes and didn't charge me extra. Representative is honest and I couldn't be happier with his service.

We are so very pleased with Loyalty Home Repairs very prompt and professional manner in which our refrigerator was repaired. We certainly appreciated their very pleasant and competent manner in completing this very troublesome task. We are completely satisfied with this service and would recommend them to anyone. Many thanks!

I highly recommend the company. Sharon the technician was on time, very knowledgeable and polite. He fixed the gasket of my washer on the same day I called them. The price was reasonable! They have a great customer service. Thanks Sharon for fixing my washer.

Setup a time on the weekend and the technician, Sharon W., was promptly here at the beginning of the availability window. A few quick checks and he had the issue figured out. A part from his vehicle and in 15 minutes he was finished and we had a working oven again!

Very reasonable price and quick service. Will definitely recommend to anyone in need of appliance repair and will call again myself if in need. Thank you Sharon!