Quality Canadian Home Improvements

Roofing
Grafton ON K0K 2G0
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Roofing
Quality Canadian Home Improvements
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57%

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Reviews for Quality Canadian Home Improvements

Average customer rating:
6.5 10 (6 reviews)

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Dan&Sarah in Toronto
Dan&Sarah in Toronto
0 reviews Grafton, ON
10/10

Great experience

Our roof was in desperate need of repair. We got a few quotes and Quailty Gome Improvements was the best by far. We had a great experience with Kenny and his team, and would definitely recommend.

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Company Response

Thank you very much it was a pleasure working with you and your wife I am glad to hear you were pleased with all the work we did thank you very much

Linda in Port Hope
Linda in Port Hope
2 reviews St. Catharines, ON
1/10

Roof replacement, eavestrough replacement

Substandard work and false claims of work done, required us to hire an independent roofing inspection company. As a result we have to replace all roof installations done by Quality Canadian Home Improvements to bring the job up to standards and make good any warrantees.
Gardens were trampled and mulch pathways were scooped up and removed along with some of the roofing debris. Cleanup not good.
Workers were pleasant, but we would certainly not recommend this company.

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Company Response

QCHI stands by its work. When advised by the customer that there were issues with the roof QCHI had installed, as is our policy, we responded quickly and offered two solutions.

The first and preferred solution we offered was QCHI would re-do the entire roof at no charge to the customer and at the customer’s convenience.

The second solution we offered was if the client wished to have the work re-done by another roofing company, once the work was completed, QCHI would issue a cheque for the full amount of its original invoice to the chosen roofing company.

Either solution ensured the customer did not suffer from a QCHI installation oversight. The work would be re-done and whichever roofing contractor she chose would be paid the entire amount of the original QCHI invoice.

Therefore, any and all monies paid to QCHI by the customer would be applied to the new roof.

Unfortunately, the customer’s responses to our solution options were slow and when an agreement was reached, it did not last long, as QCHI received a second agreement from the customer that was not in keeping with the first and this led to confusion and further complications.

QCHI would still very much value the opportunity to re-do the roof in question and is more than willing not only to re-do the work but also to pay for an independent roof specialist to inspect the finished job.

linda.farquharson
linda.farquharson
0 reviews East Gwillimbury, ON
10/10

Roof

Work was well done
The pricing was better than any other estimates with the same product
Warranty for work done also exceeded other companies

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Company Response

It was our pleasure doing work for you I'm glad you were happy with the job

Private User
Private User
Private User reviews Cobourg, ON
0/10

New Roof

Poor customer service, always having to follow up, and defective work. Lots of garbage, had to follow up to have that taken care of. Roof work completed without setting plumbing stacks straight. Shingles missed etc.

Equipment left behind on the roof.

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Company Response

My sincere apologies a lot of this is information that was not brought to my attention as you did not inform me
The only deficiency that you brought to my attention was the fact that the plumber pipes were installed on an angle which they were installed by your plumber not our roofers and without hesitation when it was brought to my attention I went to your house and corrected it
As this was a new construction and we completed your roof in the dead of winter through Highwinds and snow I did explain to you we would have to come back in the spring into a cleanup
As far as the equipment on your roof there is an anchor left on your roof which I informed you we would not be able to remove it until spring due to the fact that your roof was covered in stone
You stand behind her work 100% if there was an issue or still is an issue we would take care of it without any delay

pflynnpress in Toronto
pflynnpress in Toronto
0 reviews Grafton, ON
10/10

New Roof

Kenny and his team did a fantastic job on our roof. They did everything they said they were going to do and went above and beyond to ensure we were completely satisfied with the finished job. I’d highly recommend them and wouldn’t think twice about hiring them again!!!!

THANK YOU!!!
Rob

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Company Response

Thank you very much we really appreciate you doing work for you and your family

John in Markham
John in Markham
0 reviews Markham, ON

First Review

8/10

Re-shingle my roof

Happy either the work done and it was completed in the time quoted., very professional.

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Company Response

Thank you so much for your response. We appreciate it immensely.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality Canadian Home Improvements

Quality Canadian Home Improvements has been in business for over 20 years offering professional roofing and home improvement services. Our head office is located near Cobourg in Grafton Ontario. Our central location allows us to offer our roofing services to the Durham Region, Peterborough, Cobourg, Port Hope, Brighton, Grafton, and all surrounding areas. Our reputation is important to us, and it shows. We don’t leave your job site until you are happy. We are a family owned company, dedicated to customer service and quality workmanship. Our staff are trained, certified, insured and we offer a 25 year labour warranty on all shingle and steel roof jobs completed by our corporation. Our professional roofing services include new roofs, roof replacement, roof repair, eaves-trough and aluminum work. We service both residential and commercial roofing projects. Our quotes are always free, with no obligation attached.

For over 20 years Quality Canadian Home Improvements has been your best choice in expert roofing companies!

CATEGORIES
Roofing
PRODUCTS
Custom decks, Gazebos and Sheds, Carpet, Vinyl, Hardwood and Ceramic Tile
SERVICES
Roofing, Home Improvements, Interior Renovations, Exterior Renovations, Flooring,
BRANDS
Velux, GAF, Inspire, BP,
SPECIALITIES
Specializing in: – Complete shingle replacement, – Residential or Commercial – Flat roofing – Slate and Faux Slate – Skylight replacement or installation – New construction – Ease trough, Facia, Soffits and Siding repair or replacement
WEBSITE
https://www.canadianhomeimprovements.com/
YEAR ESTABLISHED
20
PAYMENT METHOD
Cash, Cheque & E-Transfer
MEMBERSHIPS
BBB & Sawdac
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, kindly ask for further information
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.