Vision Pools & Landscaping

Landscape Contractors & Designers
Burlington ON L7P 2M4
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

65%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Vision Pools & Landscaping

Average customer rating:
7.1 10 (7 reviews)

Sort by

Julian
Julian
1 review , ON
0/10

Side by Side Fence

Jesse, I’m trying to reach out to you by all means, phone, email, text and you just don’t answer anything. It’s very disrespectful and not professional after you have told us you’ll come and fix the issues almost two months ago.

We paid on time and we don’t understand why is it so hard for you to communicate back to us and fix what we are asking for.

They pictures attached show how detail their work is.

Was this review helpful?
Company Response

Julian and Carolina
We spoke on many occasions and I told you that the one board you have an issue with we will come and replace even tho it is due to the post twisting. I also had a conversation with you before you gave me final payment about the board and you said " it's ok we are good with it cause it was an 1/8th of an inch.

Im very sorry you feel you had to go this route but I spoke to you this past Friday and said I would send a guy over today to have it replaced and they are in the way.

Not happy with customer as you have been in my carpenters way the whole time he was building the fence and even battled with him as we had the property survey and showed you the whole time.

Private User
Private User
0 reviews Burlington, ON
10/10

Old fence removal, new fence install and concrete pad poured.

Work was done quickly and with care for surrounding plants etc. Equipment was new and employees capable of the scope of work desired. Polite and hard-working staff.
Will use again.

Was this review helpful?
Company Response

Thank you very much. It was great working for you. The project turned out great. It really makes a huge difference when you have the proper machines and tools to do the job. Thanks again

Vision Pools & Landscaping

Private User
Private User
1 review Hamilton, ON
10/10

Fence

Jesse was very professional and quick to respond to all requests. His crew did an amazing job and were fast in completing the project. Vision is very reliable and provides good quality work at very reasonable pricing. Thanks once again Jesse. Cant wait to get the pool project started with you.

Was this review helpful?
Company Response

Thank you very much. I am very excited to start the construction for your pool. I'm glad you like your new beautiful fence.

Yasmin
Yasmin
0 reviews Toronto, ON
0/10

Beware DON’T hire

I contacted Jessie to build a fence for us to match the existing fence of our neighbour. He was very responsive at first. But that quickly changed. I found myself following up constantly to check up on when he’d start the job. He’d promise he would start one day at the date kept getting pushed. However I wouldn’t know about the delay until I was the one who reached out. Once he finally came he measured our property line incorrectly and it wasn’t until I pointed it out that a correction was made. Posts were put in and it wasn’t until a week later that a fence was put up. He Overcharged me - I went back and measured and noticed that he over calculated (costing me nearly $300 more). The doors that he installed did not function properly and the gate boards kept bending where are the handle was. We had a sloppy ground so there was a decent amount of gap between the ground and the fence which defeated the purpose of this whole project which was to enclose our pet. The boards he put up we’re not all nailed in and some are already beginning to curl. No pre-drill were done so there’s some splitting. Jessie cut back on the amount of screws used so the fence is not sturdy. Anything he dug out went on our lawn that is now all muddy and grass is dead. He had promised he was going to come and fix all this however after weeks of empty words he never showed up again and never picked up my calls or responded to my texts. The boards with she cemented into the ground we’re not done adequately. Very little cement was used which means that The wooden boards are going to wear much quicker specially in the harsh winters we get. I had to hire someone else to come and fix his mess and ended up paying much more than I had and anticipated. To make matters worse he ruined the landscaping of my neighbours that he promised to fix and never did. As a result someone needed to come in and money was paid to fix it. Jesse was not the cheapest option we got but he seemed nice and capable hence we went with him. Definitely regret that decision. I would never recommend him and urge you to look for someone else.

Was this review helpful?
Company Response

I'm very sorry you feel this way. The math of all the linear footage is all there. There also was a bunch of extras I threw in for free. I have never used less than the standard amount 3-4 bags per hole for the posts. I cant believe you would post all this to make yourself look better. I'm sorry you had to go out and get someone else to help you finish but I told you I was going to come back and finish the job of cleaning up the mess when all the snow melted and cut the single interlocking stone on your neighbours side when the snow melted.

Thanks for telling your side of the story.

Dana in Newcastle
Dana in Newcastle
2 reviews Burlington, ON
10/10

Hot tub repair

Unknown leaking and power issues. Jesse was very professional, pleasant and had good
Communication. I would definitely recommend this service. The job was completed in a timely manner and jesse came back right away when another unexpected issue arose.

Was this review helpful?
Company Response

Thank you so much for the nice words. You were a great customer.

Private User
Private User
1 review Burlington, ON
10/10

Driveway extension

Great experience with the team. Highly recommend their services. Professional and easy to work with

Was this review helpful?
Company Response

Thank you very much for this review. It was great doing the work for you. Thanks

Private User
Private User
Private User reviews Hamilton, ON

First Review

10/10

Pool/Landscape Reno

Fantastic work and craftsmanship. What we paid for was what we received. Usually you hear landscaping nightmares but not with this company. Owner Jessie was amazing and truly made this Reno seamless.

Was this review helpful?
Company Response

Thank you, I hope you enjoy. You were great customers to work with.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vision Pools & Landscaping

Welcome to Vision Pools & Landscaping. We are an elite pool building company that has over 23 years of pool building and landscaping experience. Our Services are: pools, landscaping, landscape design, decks, fences, pergolas, interlocking stone, hardscape, softscape, stonework, retaining walls, water features, and ponds. We provide complimentary onsite consultations and quotes. No job is too big or too small, we're here to work with you on your project needs.

Contact us today to schedule your appointment.

We are on Facebook as well... Check us out at: https://www.facebook.com/pages/category/Landscape-Company/Vision-Pools-Landscaping-105448757977317/
We are on Instagram as well...check us out at: https://www.instagram.com/visionpoolslandscape/

CATEGORIES
Landscape Contractors & Designers and Swimming Pools, Spas & Hot Tubs
WEBSITE
http://www.visionpoolsandlandscaping.com
YEAR ESTABLISHED
2016
PAYMENT METHOD
Certified Cheques, E Transfer, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.