Nordik Windows And Doors

We contacted Nordik Windows &Doors to get an estimate on patio doors. We had a great experience from beginning to end. At that time 2 years ago our sales rep was Ryan. He was super knowledgeable, professional, helpful and provided us with an estimate. Our installers were professional as well, clean and did a fabulous job installing our patios doors. We were extremely happy with everything. Now a few years later we called back to get quotes for all our windows.
Marcella and Marco Carvalho

I'm completely blown away at the level of professionalism and knowledge that the Sales Rep Chris displayed. He sat down at my kitchen table and took time to discus all of my options. He went at my speed and did not hurry any part of the conversation. He answered every question clearly and was happy to go over any ideas /thoughts that I had. He was extremely knowledgeable about every product and the entire installation process and provided me with all the steps. He understood my budget and was more then happy to provide me with cost savings tips to ensure that I would be happy with the end result.

We went with Nordik after reading many reviews and am sorry to have done so. The project was large and the front door and patio door go in next week. That being said this review is for the work to date.

Install crew: (Mike) - no respect for the house. My house was filthy in mud as no drop cloths were put down on the second day. Every window was ripped out literally as the photos will show and the drywall with it. Ive done windows in our last home and nothing like this.

Basement integral windows were left with 1 gaps on top and after hours on the phone the crew came back and put a bead of silicone. I asked for spray foam and was told no. The basement is now a freezer and I honestly regret replacing the 30 year old windows.

The soffit was removed to get windows in on the front of the home and wasnt put back properly.

The amount of debris left on the roof after install and on driveway and grass is despicable. How do you leave someones property that way? The windows were left dirty and my one request to remove the exterior stickers was answered with they will come off in the wind. Well its been three weeks and those stickers are all still on. How am I to remove them from the second and third level windows?!

For 40k I expected a proper install and that definitely hasnt been the case. Rooms that were warm are now cold and you can hear everything outside. This has been a disaster and a disappointment. Giovanni was a pleasant salesperson to deal with however the install crew not as much.

Nordik replaced all our main floor windows and exterior doors. While the windows themselves look great, there were many delays, and the installers left a mess behind including shards of trim on our path and handprints on our new windows. There were also some areas where attention to detail was not great. Some trim was not installed level, and the wrong type of glass pane was in our front door, for example. They refused to take responsibility for scratching our dining room table. Three months ago, they installed the incorrect lockset for our front door, and did not install a crucial component to make the door work (a wifi bridge). Our front door hasn't worked properly since. They have now cancelled on an appointment to fix this problem twice. I've called several times to get them to address these problems, and they have not been willing to take any meaningful action. They are not prepared to offer a rebate, to install a temporary door handle so our door works properly while we wait for the right parts, or to come and clean up the mess. They were not willing to find a wifi bridge from another set so that our door would work properly. They told me that the correct functioning of the lockset was not their responsibility because they didn't manufacture it.

Great experience from start to finish! Other than delay for manufacturing, which is a norm in today's world Installed professionally and totally respectful of my house, and once completed it is like a have totally transformed house. Thanks Nordik Windows.

Nordik Windows and Doors were excellent to work with. Efficient, excellent workmanship, on time and cleaned up after themselves. Very responsive.

The sales expert assisted us in chosing a door that ypgraded and updated our front entrance. It looks elegant and we followed his suggestion changing the the side that the door open to. Now when entering our home it is much more spacious and balanced to the eye. We highly recomend this company. Richard

Workers came. In time.worked in complete coordination..Exllent work
I was pleased with their work.I will recommend Nordick

We contacted Nordik to get a quote on replacing the fire door and Art was prompt and provided us with an estimate.
Nordik sent us frequent updates from the beginning of the ordering process.
Our installer was professional, efficient & did a wonderful installation and clean up.

Barry from the Barrie Nordik Windows and Doors has helped us with 3 separate orders over the years, and he was so helpful, supportive, knowledgeable and engaging. He went above and beyond on our last large order to help get everything we wanted and for the best rate. We are very happy with our new windows, and it feels so much warmer in our house now. Only the main door to do next, and then we are done. Thanks Barry and Nordik Windows! We will be back for round 4.