Nordik Windows And Doors

Installed an exterior door off the garage. Office called to clarify positioning as it wasn't clear between the measurement and the salesperson. I sent in writing via email how we wanted the door to open, and it still came out backwards. Basement windows did not come in the colour we ordered so instead of calling to notify us they had the manufacturer make them in the wrong colour and put them on our house anyway. When we called to have the issue addressed the csr read out to us the notes stating they made this decision without us. Then we were notified that a different salesperson would have to handle the issue. I have no issue with the quality of the door or Windows as of yet, only the vinyl clad was disappointing in quality and finish. Its been weeks now and no one has called us back. The installation job also took all night, instead of a couple hours midday as was scheduled, because they forgot part of the order at the warehouse and had to drive back across the city in rush hour.

We were very satisfied with the installation and the quality of the windows. Despite there having been some issues with the initial installer, Nordik windows came back with Alexey and Nick, who completed the job promptly and superbly!
Alexey and Nick - awesome team and heroes of the day! Thank you guys!
We hope to have Alexey come install our front door and sliding door in January 2020!

Your after sales technician Ian was excellent. He had a very positive attitude and he showed great respect for our concerns.He fixed the issues we had with the initial install very well. He is an asset to your company and I recommend he get a substantial raise .

I bought windows and I thought I was going to get 1 installer and a few apprentices but that wasn't the case I had 4 professional installers, what a difference. Cheers to you.

The crew came on time, were polite, efficient and cleaned up the mess that was made. Knowledgeable and friendly staff who answered all of my questions quickly. I will definitely recommend them to my friends!

We had Ian come and do a service call for us and he was great! Friendly courteous and knowledgeable. They stand behind their products which is a huge plus. Thanks Ian!!

I was told that this warranty work would take between 4 to 6 weeks, it took more than 6 months to finally get it done. However, I will say that the repair guy (Daniel) was very polite and courteous and did the repairs very professionally

The reason I changed my windows because the old one use to have condensation at the bottom and freeze in winter; however the new windows from Nordik are doing the same and the serviceman said because of too much humidity! I bought a hygrometer and it shows 40% humidity which suppose to be normal for winter.
I feel I wasted my money on a problem that still exist

Installers were very professional. Very helpful with questions I had. Courteous too!! I’m pleased with the new patio door and would recommend 100% to my family & friends. I hope to have other windows installed in the spring.. I actually heard of Nordik Windows from my sister. My neighbour has already asked me for the number so they can get a quote.
Merry Christmas & Happy New Year!!

Ordered a beautiful new front door. It looks gorgeous and I was thrilled with the installers. They were quiet, quick, cleaned up after themselves and very helpful. For sure I will be ordering my new back door through them in the spring ! Thanks for a job well done !