Nordik Windows And Doors

The service and work received from Daniel was excellent, in replacing a window. He was prompt, efficient and the work area was left very clean. Daniel was friendly and courteous and took time to explain things . I highly recommend Nordik Windows and Doors for replacing doors and windows. Also, Customer Service was helpful in securing the best time available to me and kept me up-to-date. Thanks Moe.

I had one window that needed replacement
Serviceman came today (Daniel) he was very tidy,
polite and did the work with no problem.
He had to do the work outside in the cold.
To remove the window was a bit of challenge but he got it with
no complaint

He is an excellent worker

The door was installed today and looks great. The installation was done very professionally and the installer, Richard, was excellent to deal with. However, the doors were ordered on October 1, 2019. It took way too long to be delivered.
I would like to add, that the main reason I waited is because of the incredible sales rep I ended up dealing with, Christine.

Alexi, Nicloi and their team were great. They worked a long day to make sure they finished the job in one day, without compromising the integrity of work done. We had all our windows, 11, plus a whole new window cut, and inserted, and two doors done.

Great crew very polite hard working and professional would recommend Nordic. Wish they had a better selection of trim, ended up buying different trim and they put it on for us.

Great guys very punctual and really know their stuff!! Took about 6 weeks for assessment, all the way to getting an install date. Would highly recommend, installer even gave me advise with maintenance which I really like

Replaced main door, looks great. Installers and follow up technician (Daniel) addressed our concerns and is very professional.
This door really enhances our home. The product really provides a clear definitive entrance to our home and the 3/4 light , brightens up the house.

First and foremost, the install team (Vince, Chris & Jennifer) were phenomenal. Thanks guys.
Nordik on the other hand left a lot to be desired. The order for the doors was really late. Near the install date for the doors they called me to tell me that the doors had indeed arrived at their warehouse however there was 1 small problem: the glass was missing!!! I was told that this is normal in this industry! Personally, I have trouble with that. So I had to wait another 2+ weeks for that to be rectified. There was also a problem with the small glass windows in the living room that went on and on however, Nick finally resolved that with a lot of back and forth.
However, the biggest problem for me was the signing off on the documents as the job was financed. Because there were so many changes & I was moving I asked if they could give me a few days grace to review the invoice before signing of on it however they refused. They even threatened me with collections! This I did not like and therefore will not use them again. Just finished another house with 16 windows & doors and guess what I did not use one of their companies!

James arrived promptly. He was extremely professional and even provided us with maintence tips. The job was completed most efficiently. James was one of the most courteous people i have ever had the pleasure of meeting

Very satisfied with the total experience for a complicated job involving creating new openings in a brick wall for window and patio door. Installers arrived early and did a careful job while working with brick mason to complete sill installation and final brick work. Richard and Christopher kept me informed of every step and did a professional job leaving the house and yard clean including final glass cleaning to remove dust and smudges !